1. Winning in Retail

2. Thank You ! A Great Year !

3. Opportunities & Challenges  Vendor consolidation  Legacy systems  Multi-channel  Consumerisation of ERP  CAPEX to OPEX  Cloud  “Switching”  Economic climate  Retail market  Upfront to Subscription  Software:Services ratios  Cost of Sale  New Competitors

4. What’s Top of Our Mind ?  Share ‒ Defined in terms of Customer Adds  Accelerate Customer Time to Value, Reduce Risk ‒ Requires Vertical IPR, domain expertise, references Lower software/services ratios Subscription Cloud  Partner Profitability ‒ Requires Lower Cost of Sale Higher Volumes Different People/Skills

5. What’s Top of Your Mind ?  NAV & AX  Microsoft & LS Retail  Commitment to NAV  Pricing & Packaging

6. Winning Together  Let’s ‒ Get competitive ‒ Get focussed on share ‒ Drive 1,000 Adds