1. Regulatorna agencija za komunikacije Регулаторна агенција за комуникације Communications Regulatory Agency www.rak.ba Community access to ICT measuring, estimating, monitoring BiH model Global indicators workshop on community access to ICT’s Presenter: Kemal Huseinović Director General Communications Regulatory Agency Bosnia and Herzegovina

2. Thoughts at the beginning The availability of data and faster computer processing are expanding at an unprecedented pace. The benefit for better decision making will depend critically on human interface: understanding of information and communication of that understanding. Dr. Pavle Sicherl, Presentation at the workshop Benchmarking the Information Society: Data, Measurement and Methods, Cavtat, Croatia, 7-9 June 2004

3. Contents of the presentation  WSIS reflection on BiH  ICT infrastructure in BiH  Established system  Initiative

4. 1.Governments and stakeholders to promote ICT4D 2.Develop the foundation of Information Society : ICT Infrastructure 3.Broaden access to knowledge 4.Contribute to capacity building and ICT literacy 5.Build confidence and security in the use of ICTs 6.Establish an enabling environment 7.Develop ICT applications within the framework of national e-strategies 8.Develop local content, stimulate cultural and linguistic diversity 9.Recognize the essential role of the Media in the development of the IS 10.Promote the common good and abusive use of ICT (ethical dimension) 11.International and Regional Cooperation to implement this action plan WSIS (Geneva 2003): an ambitious action plan 1.Governments and stakeholders to promote ICT4D 2.Develop the foundation of Information Society : ICT Infrastructure

5. Telecommunications Sector Policy – (USO) “… to provide the whole population of Bosnia and Herzegovina at affordable prices access to public switched voice telephone services (as an important social category) as well as access to Internet (as a basis of faster economic development of society and fuller integration into global trends)”. Quotation from the Telecommunications Sector Policy of BiH Governments and stakeholders to promote ICT4D BiH:

6. BiH ICT Policy, Strategy, Action Plan  Prepared by domestic experts  supported by the Council of Ministers of BiH  financed by UNDP BiH  Reviewed by both domestic and foreign experts  Reviewed by the Government  To be adopted by the end of 2004 Governments and stakeholders to promote ICT4D BiH:

7.  3 dominant telecom operators  3 mobile GSM networks  65 network operators  41 Internet Service Providers (ISPs)  >95% of network digitalization;  >75% of inhabitants live within the area of technical coverage of a fixed network  >80% of inhabitants live within the GSM signal coverage;  >95% of households has electricity  >90% of households has TV sets BiH ICT infrastructure

8. INTERNET: from pessimistic to... % penetration BiH ICT infrastructure: Internet penetration? Who is right?

9.  Describe the current situation;  Identify the need for ICT investment;  Identify the need for policy and law changes;  Compare and select best practice; Indicators selection... Problems  Lack of basic data (demographic,...) – not likely to be collected before 2010

10.  for measuring availability of community access;  for estimating the demand for community access;  for monitoring/estimating community access; Approach we chose develop a system based on international recommendations and, if possible, practice:

11.  Based on GIS model of BiH About the established system  Entities  Municipalities  Organised on Network Destination Codes 037 034 030 032 033 036 059 058 057 056 055 052 051 050 053 054 031 035 039 049

12. Model used for measuring, estimating, monitoring Positioning #  List of communities within technical coverage (certain distance from the node);  Number of inhabitants;  Installed capacity;  Type of available services; Estimation and assessment could be based on international guidelines: e.g. ITU SG2 REPORT ON QUESTION 4/2 - Communications for rural and remote areas; # # # # # # # # # # Calculation

13. Developed to be flexible # Technique for estimating the demand for community access based on e.g: Number of inhabitants; Waiting list; Distance to first access point... This technique could be used for community access measuring,estimating,monitoring # # # # # # # # # # Switching nodes or Community access centres or... # # #

14.  To be developed within the framework of ITU Action Plan  To be based on administrative model of the countries;  To be enhanced through the use of GIS;  To use the good experience of a common BiH - ITU project (“Establishment of e-Regulator”) Projects/initiatives linked to measuring community access The Project: “Developement of common information system in support of measuring and monitoring of community access”

15. Thank You for Your Attention www.rak.ba E-mail: info@rak.ba