1. Effective Information Management GB00372 ISO 9001 : 2000 ISO 9001 : 2000 Rickter Scale ®

2. Effective Information Management Craig Watt Director of Operations

3. Effective Information Management Undertake initial assessment. Clarify and agree goals and targets. Create an Action Plan. Review and record progress. Undertake a final review. THE RICKTER SCALE ®

4. Effective Information Management Positively engages individual. Facilitates productive interaction. Motivates individual to take ownership of goals and Action Plan. Provides a measure of soft outcomes ~ ‘distance travelled’. Offers evidence for evaluating the effectiveness of service provider support and intervention. THE MAIN FUNCTIONS:

5. Effective Information Management Easy to administer. Instantly engages the individual. Helps to overcome communication barriers. Produces quality information in a short period of time. Offers standardisation. Helps identify appropriate support. Adapts to different client groups / needs. BENEFITS FOR THE PRACTITIONER:

6. Effective Information Management Easy to use and understand. Allows the individual to explore possibility. Builds on what works for the individual. Gives positive feedback about progress made. Non – threatening / non – intrusive. Helps identify appropriate specialist support. Builds motivation. BENEFITS FOR THE INDIVIDUAL:

7. Effective Information Management Emp / Tr / EdHow happy are you with your employment / training situation at the moment? AccommodationHow happy are you with your accommodation? MoneyHow happy are you with your money situation at the moment? RelationshipsHow happy are you with your relationships? InfluencesHow much are you by others to do things that you do not want to do? StressHow stressed are you at this time in your life? AlcoholHow much is alcohol are part of your life? DrugsHow much are drugs a part of your life? HealthHow happy are you with the state of your health? HappinessHow happy are you at this time in your life? LIFE BOARD

8. Effective Information Management NEXT GENERATION RICKTER SCALE ® Intervention Tool that provides evidence of an individual‘s distance travelled and soft outcomes. Aggregation of Data I. M. S. ONLINE Measurement Tool that analyses both qualitative & quantitative data for entire projects / agencies!

9. Effective Information Management The key benefits of working within an online environment are: Your Rickter Practitioners, management and administration teams have immediate access to up to date information in real time at all times. The Rickter Company can provide constant monitoring and support. Application upgrades are managed by The Rickter Company without the need for your IT staff to become involved. Your data is held centrally and backed up on a daily basis. BENEFITS

10. Effective Information Management

11. Features: Interview Reporting The Online IMS is configured to create an Profile Wheel. You can select different interviews and whether the baseline, review or desired states are shown on each Wheel generated.

12. Effective Information Management Some users prefer to use a linear graph to illustrate an interview to complement the Profile Wheel. The IMS Online can generate a linear graph with a click of your mouse.

13. Effective Information Management As well as individual reports on each interview, the system can provide a range of ‘population’ reports which can be prepared for organisation-wide reporting.

14. Effective Information Management

15. The Rickter Company Limited 10 View Place Inverness IV2 4SA Scotland, U.K.  +44 (0)1233 613158  0776 894 7891  +44 (0)1233 613158 Email: craig@rickterscale.com Contact Us Craig Watt GB00372 ISO 9001 : 2000 ISO 9001 : 2000 Web: www@rickterscale.com