3.  Presenter: Your needs and interests ◦ Get out of a speeding ticket  Audience: Their needs and interests ◦ It’s the police officers job  Subject: Your programs’ solution ◦ Explain why you don’t deserve a ticket

4.  Give accurate data ◦ I was only 20 over the speed limit  Give details and names ◦ I work at the hospital ◦ Dr. Smith will be angry  Present clearly ◦ Make eye contact ◦ Speak up, speak clearly, speak confidently ◦ To the point

5.  Be Honest ◦ I’m running late for work  Find common ground ◦ No paperwork or going to court  Appreciate what they are doing ◦ I know you are doing your job, but I have to get to mine

6.  Who: Me  What: Speeding ticket  Where: 5 minutes away from work  When: On the way to work  How: I was speeding

7.  Show respect  Be accountable for your actions