1. IDENTIFY AND CRITICALLY EXAMINE KEY ISSUES IN RELATION TO EVALUATION AND ACCOUNTABILITY The Student Voice in Quality Assurance and Quality Improvement The Teacher’s Voice in Quality Assurance and Quality Improvement

2. THE STUDENT VOICE IN QUALITY ASSURANCE AND QUALITY IMPROVEMENT

3. The Student Voice in QA and Quality Improvement What methods are used to capture student voice? Individual level - Tutorials, individual feedback Department level - Module feedback, student rep Institutional level - Voice of student union, online feedback - Complaints / compliments (all levels) Why students’ voice matter? Because they are - customers, advertising agents=> income generator

4. How effective are they capturing students’ voice & how can you, as a teacher, use these for QA/QI? *Tutorials/individual feedback =>can know details but can be subjective *Module feedback => can be used to improve future module design *Voice of student rep/ student union rep => could capture some issues but does not represents many students, time lag *Online feedback => does not necessarily represent majority of students *Complaints & compliments =>can capture important issues but only represents a few students’ voice.

5. How effective are they capturing students’ voice & how can you, as a teacher, use these for QA/QI? Possible solutions(any idea?): - Implementation of Systematic online feedback from all student - Centralised monitoring, possibly involving 3 rd party (eg. Quality improvement department + each department) =>This would allow teachers to view feedbacks from majority of students. =>Teachers can have objective views on feedback from their own students. - Department level reflection based on the feedback=> implementation of new QA/QI by both department level and teacher’s level. Follow up and review/check by 3 rd party.

6. THE TEACHERS VOICE IN QUALITY ASSURANCE AND QUALITY IMPROVEMENT

7. The Teacher’s Voice in QA and Quality Improvement What methods are used to capture Teacher's voice? Individual level - Appraisals, progress meetings, reviews, discussion with line manager Department level - Staff meetings Institutional level - Teachers unions Why Teachers’ voice matter? Because they are - Providing the service to the customer/student. It is there responsibility that the curriculum is delivered accurately and efficiently and it is their responsibility that the students achieve the best possible grades

8. How effective are they capturing students’ voice & how can you as a teacher use these for QA/QI? * Appraisals, progress meetings, reviews => These present a good opportunity for the teachers practice to be discussed *L ine manager => Discussion with the line manager is an important part of the teachers voice as it is the line manager that has authority to make important changes *Staff meetings => Staff meetings give the department an opportunity to voice their thoughts as a collective. There maybe many shared concerns and ideas and staff meeting are a good forum for this

9. Teachers Unions  ATL - Is a union which was established in 1884 for education professionals. Active in the maintained, independent and post-16 sectors, we use our members' experiences to influence education policy.  NASUWT - works at college, local and national level to ensure that the interests of members working in the further education sector are represented effectively and that their particular needs and concerns are reflected in the development of its policy its advice and guidance.  UCU is the largest trade union and professional association for academics, lecturers, trainers, researchers and academic-related staff working in further and higher education throughout the UK.

10. Why should I join a Teachers Unions  Advice and support is offered to members  Many Unions run national and regional training programmes, professional seminars and conferences.  Legal representation  Unions are equipped to provide the information you need when you need it  Unions also work with government and employers to defend your pay, conditions and career development.

11. Why should I join a Teachers Unions Collective Voice IfL and the Association of Teachers and Lecturers (ATL) held a joint seminar with 50 members in December 2012 to talk about professionalism in our sector. The seminar was chaired by Professor Frank Coffield. He and Professor Ewart Keep gave powerful presentations, which led to a group discussion about what being a professional in our sector means, the space to influence policy, and the key characteristics of a professional association. Read summary report on the seminar (PDF 390KB). Initial teacher education being required was identified as a top priority; vital to keeping a sense of teaching being a profession and to providing high-quality learning for young people and adults. Jayne Whistance, a FPMS member and ATL workplace rep and Hampshire branch union learning rep associate lecturer, has blogged about the event.

12. Why should I join a Teachers Unions UCU calls for government’s Workload Challenge to include post-16 A government initiative to tackle excessive workload in schools should be extended to colleges, unions have urged. Last month, education secretary Nicky Morgan urged school teachers to speak out about their working lives and tell the government how their burdens could be lightened. The Workload Challenge, hosted on the TES website, asks teachers to detail the issues that they face in the classroom and suggest ways to tackle them. It has already been inundated with more than 30,000 responses.The Workload Challenge The University and College Union (UCU) now wants the challenge extended to include specific issues faced by teachers in the further education sector, which has no nationally agreed employment conditions. The union’s general secretary, Sally Hunt, has written to deputy prime minister Nick Clegg, who helped to launch the initiative, and business secretary Vince Cable, whose department is responsible for the FE sector, asking them to help.

13. Do We really have a voice?  How much say do we really have on our curriculum?  Teachers are forever being assessed: Ofsted, Internal verification, appraisals are all things which assess the quality of our teaching. However, if we don’t have much say then how much can we be accountable for?  In what areas would you like more say? In which areas do you feel your voice is not being heard?