1. Design Thinking Dr. Lam TECM 3200

2. What is experience? Define it. Not related specifically to anything but in general.

3. The Process From Stanford’s D-School

4. Design Thinking Process Defined EMPATHIZE: Work to fully understand the experience of the user for whom you are designing. Do this through observation, interaction, and immersing yourself in their experiences. DEFINE: Process and synthesize the findings from your empathy work in order to form a user point of view that you will address with your design. IDEATE: Explore a wide variety of possible solutions through generating a large quantity of diverse possible solutions, allowing you to step beyond the obvious and explore a range of ideas. PROTOTYPE: Transform your ideas into a physical form so that you can experience and interact with them and, in the process, learn and develop more empathy. TEST: Try out high-resolution products and use observations and feedback to refine prototypes, learn more about the user, and refine your original point of view.

5. We going to redesign the gift giving experience We are NOT redesigning the most recent gift you gave We are redesigning the experience itself This means that the product you design could be an object, environmental solution, or a website/app. It does NOT have to be an app. It will be FAST paced. Stick with it. And remember. We’re redesigning the experience.

6. Interview 8 total minutes 4 minutes for each partner

7. Dig Deeper 8 minutes total 4 minutes for each partner

8. Capture Findings 3 minutes

9. Define the problem statement 3 minutes

10. Sketch at least 5 radical solutions 4 minutes

11. Share your solutions and capture feedback 8 minutes 4 minutes for each partner

12. Reflect and generate a new solution 3 minutes

13. Build your solution 10 minutes

14. Share your solution and get feedback 8 minutes 4 minutes each