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Road Ranger Basic Training MODULE 7 ROAD RANGER ETIQUETTE 7-1.

Published byGordon O’Brien’ Modified over 8 years ago

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Presentation on theme: "Road Ranger Basic Training MODULE 7 ROAD RANGER ETIQUETTE 7-1."— Presentation transcript:

1 Road Ranger Basic Training MODULE 7 ROAD RANGER ETIQUETTE 7-1

2 Road Ranger Basic Training Objective The Road Ranger operators will learn proper etiquette and understand their role while assisting motorists and other incident response personnel. 7-2

3 Road Ranger Basic Training Module Topics Introducing yourself Proper attire Road Ranger operator obligation to motorist Language barrier Relationship with FHP Transporting people 7-3

4 Road Ranger Basic Training Introducing Yourself Good Morning Sir/Madam: My Name is Joe Smith… State your name, agency and service being provided Always maintain a positive attitude FREE SERVICE 7-4

5 Road Ranger Basic Training Proper Attire Road Ranger Uniform Closed-toe shoe Light color shirt Dark color pants/shorts ID Badge Safety Vest 7-5

6 Road Ranger Basic Training Road Ranger Obligation to Motorist Provide Safety - Secure scene - Relocate to safe location Provide necessary help Advise motorist about policy or obligation - Brochures - Cards - Tables 7-6

7 Road Ranger Basic Training Relationship With FHP Role Recognition Teamwork Backup and support Establishing a successful relationship: 7-7

8 Road Ranger Basic Training Relationship With Other Agencies Satisfied Commuter FHP REGIONAL POLICE & FIRE/RESCUE SUNGUIDE TMC TRAFFIC INFO 7-8

9 Road Ranger Basic Training Language Barrier FDOT's official business language - English Helping non-English speaking motorists - Body language recognition - Use available resources, charts,resources tables, etc. 7-9

10 Road Ranger Basic Training Transporting People in Road Ranger Vehicle Concerns: Contract specific? Safety vs. Contract Allowance? Children to be transported? Safe haven location? Law of Due Regard 7-10

11 Road Ranger Basic Training Transporting People Required Documentation: Description of person(s) transported Number of people Start time, mileage, start location End time, mileage, end location 7-11

12 Road Ranger Basic Training Transporting Children Requiring a Restraint Seat Parent or legal guardian installs seat Check installation Booster seat for children over 40 pounds Disable airbag if seat is placed in front passenger side 7-12

13 Road Ranger Basic Training Transporting Children Requiring a Restraint Seat CAUTION! DO NOT use seat if vehicle was involved in a car crash 7-13

14 Road Ranger Basic Training QUESTIONS? 7-14

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