3. Md. Habibul Islam Hamdu Deprtment Of Marketing Hamdard University Bangladesh Fb: Hi Hamdu

4. Steps in the Selling Process

5. Steps in the selling Process As shown in the below Figure, the selling process consists of seven steps :- Prospecting and qualifying Reproach Approach Presentation and demonstration Handling objections Closing Follow-up

6. Figure :- Steps in the Selling Process Prospecting and qualifying Preapproch Approch Presentation and demonstration Handling objection ClosingFollow-up

7. The first step in the selling process is prospecting. A seals person or company identifing qualified potential customers.

8. Preapproach The second step in the selling process is preapproach. A seals person learns as much as possible about a prospective customer before making a seals call.

9. Approach The third steps in selling process is approch. A seals person meets the customer for the first time.

10. Presentation and demonstration The fourth steps in selling process is Presentation and demonsration. A seals person tells the ‘‘valu story’’ to the buyer, showing how the company’s offer solves the customer’s problem.

11. Handling and Objections The fifth steps in selling process is handling and objections. A seals person seeks out, clarifies, and overcomes any customer objections to buying.

12. Closing The sixth steps in selling process is closing. A seals person asks the customer for an order.

13. Follow-Up The seven steps in selling process is follow-up. A seals person follows up after the sale to ensure customer satisfaction and reapat business.