1. Introductory E-learning package from BIFM Training Welcome to ‘Getting Started in FM’

2. The package is aimed at people who are new to FM, or taking on new responsibilities It gives a practical introduction to 4 essential areas – Knowing your building / the role of the FM; Support Services; FM projects; and H & S / Sustainability It will take approximately 4 hours to complete, but there is a wide range of valuable extra material available for optional further study. What’s it all about?

3. The format is highly visual and navigation is made easy through the main menu and on-screen buttons

4. As you work through each module you can keep track of your progress to ensure you’ve covered each section. You can revisit any area as many times as you wish while your account is live – so you don’t have to complete everything in one go!

5. Practical activities, tasks and quizzes are included throughout to help apply the learning. The system will keep a record of your previous responses which will automatically appear when you revisit each section. You can record key learning points and ideas in your personal ‘Action Plan’.

6. You can check your responses against the answers we provide – and also compare what you have said with other recent entries.

7. Tasks are designed to be very practical and relevant to everyday situations. The aim is to help apply the learning in a real life context where good management and people skills are essential.

8. There’s an excellent range of background material in our Resource Centre if you want to find out more about specific areas covered in the modules, plus useful web links and a glossary to explain key technical terms.

9. The ‘Personal Profile’ feature allows you to review summaries of your scores and responses and to change your details on the system. Everyone will receive a personalized Certificate on completion of the package.

10. Getting started in FM is available for individuals and corporate groups on a licence basis. Please download the information and booking form, and complete & return to us: EMAILinfo@bifm-training.co.ukinfo@bifm-training.co.uk FAX+44 (0)20 7404 0258 POSTBIFM Training c/o Quadrilect Ltd, 3 rd Floor, 112 High Holborn, London WC1V 6JS If you have a group licence requirement please call us directly to discuss on +44 (0)20 7404 4440 How do I find out more?