1. Novex Delivery Solutions Carrie Bancroft Paul Diegel Rhiannon Johnson

2. Overview Introduction to Novex Introduction to Novex Sustainable Practices Sustainable Practices ALP Scope ALP Scope BGI ALP Solutions for Novex BGI ALP Solutions for Novex Recommendations Recommendations

3. Who is Novex? Largest same-day courier in Metro Vancouver Largest same-day courier in Metro Vancouver 125 people 125 people >100 vehicles >100 vehicles >2,000 deliveries / day >2,000 deliveries / day Triple bottom line: People, Planet, Profit Triple bottom line: People, Planet, Profit

4. Sustainable Practices GHG & Climate Change GHG & Climate Change Fleet of hybrids, natural gas, biodiesel Fleet of hybrids, natural gas, biodiesel Reduced 88 tonnes CO 2 Reduced 88 tonnes CO 2 Energy Use Energy Use Energy efficiency steps Energy efficiency steps Reduced electricity by 20%, natural gas by 60% Reduced electricity by 20%, natural gas by 60% Paper Use Paper Use Duplexing, online billing Duplexing, online billing 61 trees to 1 61 trees to 1

5. Transparency through ‘See-It’

6. BGI ALP Project Novex goals: Novex goals: A method to evaluate the sustainability of acquirees A method to evaluate the sustainability of acquirees A strategy for developing a sustainability culture and practice in the acquirees A strategy for developing a sustainability culture and practice in the acquirees Novex expanding by acquisition Novex expanding by acquisition

7. Goal: Sustainable culture based on individual engagement Sustainable culture based on individual engagement

8. Phase 1 – Evaluation & Training What is important to the acquirees? What is important to the acquirees? What do they know about sustainability? What do they know about sustainability? Survey Survey Dot voting Dot voting Discussion Discussion

9. Evaluation Example Individual Survey Questions: 1. List 3 social, environmental, or financial issues that are important to you. 2. Do you feel that you can help the company be more environmentally sensitive in your job? How? What is keeping you from doing that? 3. What area of the city do you live in and how do you to get to work? Group Dot Voting Session: 1. How environmentally sensitive do you think your company was (before joining Novex)? 0 (Not at all) 1 2 3 4 5 (Very) 2. How socially sensitive do you think your company was to issues facing your community and the world? 0 (Not at all) 1 2 3 4 5 (Very)

10. Phase 1 – Evaluation & Training What is sustainability? What is sustainability? Why sustainability? Why sustainability? Management commitment! Management commitment! Best Novex practices Best Novex practices Natural Step principles What matters to the employees? Management participation

11. Phase 1 and Phase 2 Phase 1 Evaluation and Training Phase 2 Building the desire to implement sustainable practices

12. Phase 2 – Sustainable Practices Desire to implement sustainable practices Sustainability action Evaluation and Training Community goodwill Reduced business footprint Profits Personal satisfaction & rewards Phase 1Phase 2

13. Structure Training Task Force Waste Working Group GHG Working Group Energy Working Group Sustainability Steering Committee Novex Acquiree

14. Recommendations Contractor engagement Contractor engagement Employee engagement at all levels Employee engagement at all levels Assessment of new employees Assessment of new employees Training for new employees Training for new employees Create a system with feedback and rewards for continuous improvement Create a system with feedback and rewards for continuous improvement