1. A personal development workshop for individuals who are affected by reorganisation or change in the work place Coping with Change

2. DAY 1: Understanding Change and Me DAY 2: Developing Skills to Cope with Change DAY 3: Matching Skills to Future Opportunities

3. DAY 1: Aims & Objectives By the end of Day 1 learners will:  Have an understanding of change and how it affects them  Have an understanding of how change in the workplace is affecting them  Be able to look positively and proactively at change  Be able to make a positive contribution to change at work

4. DAY 1: Learning Outcomes Getting to know one another. Have an understanding of change and the change cycle/learning cycle. Be aware of how change affects them personally. Understand the concept of the ‘comfort zone’. Understand stress, its causes and management strategies. Understand more about their strengths and weaknesses and build self esteem. Assess where they are and identify what needs to change. Understand and develop SMART objectives.

5. DAY 1: Activities TOPICS COVERED:  What is change?  Why is change difficult?  Where am I now?  What do I want to change?  Reasons to change.  Changes at work.  Responding confidently.  Setting goals. ACTIVITIES:  Change Curve.  Coping with Stress.  Strengths & Weaknesses  Life Wheel.  Force Field Analysis.  Changes at Work.  Goal Setting.

6. DAY 2: Aims & Objectives By the end of Day 2 learners will:  Have developed and practised some skills for coping with change  Have developed and practised some skills for dealing with difficult people and situations  Be able to develop SMART (ER) goals  Have set their own personal action plan for change

7. DAY 2: Learning Outcomes Understand and practise active listening. Understand how we react to change and learn that we can change our reactions. Become aware of the meaning of body language and aware of their own body language. Understand the difference between assertive, passive and aggressive behaviours. Learn assertive techniques and practise dealing with requests. Understand models for problem solving and practise these in their own situations.

8. DAY 2: Activities TOPICS COVERED:  Listening skills.  Body language.  Dealing with other people.  Problem solving and creative thinking.  Setting SMART (ER) goals.  Surviving change. ACTIVITIES:  What we remember.  Active listening.  Stimulus and Response.  Assessing body language.  Asking for what we want.  Saying ‘no’!  Problem solving  Goal setting.

9. DAY 3: Aims & Objectives By the end of Day 3 learners will:  Have an understanding of the concept of ‘self marketing’  Have identified goals related to job search activities  Have developed and practised skills and techniques – CV preparation, interview skills and completing application forms  Be able to identify future career opportunities and set personal goals in pursuit of these

10. DAY 3: Learning Outcomes Be aware of skills which are transferable and identify their own range of skills. Understand the basics of marketing and how it applies in their own situation. Understand that the CV is a marketing document and prepare a sample. Be aware of what employers are looking for in application forms and during interviews and practise for both. Understand the range of opportunities which match their skills; where to look for these opportunities. Be able to set out a Career Action Plan.

11. DAY 3: Activities TOPICS COVERED:  Identifying transferable skills.  Secrets of self marketing.  Preparing an effective CV.  Completing application forms.  Practising interview skills.  Sourcing opportunities. ACTIVITIES:  What are my skills?  Marketing techniques.  Gathering information for a CV.  Responding to questions both written and face- to-face.  Hunting for jobs.  Action planning.