1. The AMI Advantage Presented by Keith Brooks

2. Located in North Idaho We serve 25,000 meters 2,000 miles of power lines 73 employees Service territory has mountains and lakes Use NISC for CIS/ABS About KEC

3. TWACS - Aclara (PLC) Installed in 2002-03 We read 99.9% of all of our meters hourly We have 1 person that manages AMI and SCADA system We have 2 full time people in our meter shop AMI is managed out of the IT Dept. AMI System Facts

4. Smart Pay (Prepayment) SmartHub and Meter Data Management (MDM) Billing, energy efficiency and change of accounts Credit and collections Outage management AMI Transforming Our Business

5. Anyone is eligible to participate Allow members to be behind when they first sign up 50% of each payment goes toward old debt until it is paid off Power goes off at noon if account is negative, no exceptions for weekends, holidays or temperature Smart Pay or Prepay

6. Disconnects are done through the AMI automatically with no action necessary by the MSR No deposits, reconnection fees or late charges Members can check account status through the website, telephone, mobile app., in-home display, and receive text messages Rate is slightly cheaper than our traditional rate Smart Pay continued

7. 500 participants Owed nearly $80,000 when signing up Now owe less than $5,000 Participants see an average usage drop of 8% Reduced angry calls for MSR’s Members like it (voluntary and very few switch back) Write-offs down 50% since implementation. Smart Pay Success

8. Allows members to see their usage down to the hour See trends and consumption patterns Overlay of weather information Reads are run through a verification process to ensure accuracy (VEE) SmartHub and MDM

9. SmartHub and MDM continued

13. Run usage analysis by Sub and Feeder Peak demand reports Identify usage by rate class Schedule maintenance during low use periods Develop revenue forecasts by historical usage Meter Data Management

14. Meter Data Management continued

17. Success Stories Our largest industrial member has a meeting every Monday to discuss the previous weeks usage Several irrigation members use the data to monitor pump efficiency and as a leak check Quickly process reconnects without rolling trucks 97% of our members rate us above average and 9 out of 10 rate us superior

18. Thank you.