1. Alex Hosie VP Delivery, Petrofac Europe
Stakeholder Collaboration in Project Delivery

2. Agenda Introduction to collaboration
Petrofac – Stakeholder Collaboration in Project Delivery
Agenda
Introduction to collaboration
Why build collaboration stakeholder relationships?
Cynicism in collaborative working environment initiatives
Collaboration discussion points
Why collaboration is hard within project delivery – Project Owners perspective – Supply Chain perspective
Commonality in collaborative project delivery blockers
The key project collaborative variables
Conclusion

3. Petrofac – Stakeholder Collaboration in Project Delivery

4. COLLABORATION ENVIRONMENT PROJECT RELATIONSHIPS
Petrofac – Stakeholder Collaboration in Project Delivery
Project success key factors
COMMON PROJECT GOALS
PROJECT CONTROLS
COLLABORATION ENVIRONMENT
PROJECT RELATIONSHIPS

5. Why build collaboration stakeholder relationships?
Petrofac – Stakeholder Collaboration in Project Delivery
Why build collaboration stakeholder relationships?
DELIVERED PROJECT SUCCESS
ALL PARTICIPANTS ARE INVOLVED LEADING TO A ‘BEST-CASE’ WIN FOR THE PROJECT SCENARIO
NON-HIERARCHICAL PARTICIPATION OF PROJECT STAKEHOLDERS
PROJECT PROGRESS %
SENSE OF PURPOSE AND OWNERSHIP OF THE ISSUES
INFORMATION SHARING LEADING TO EARLY IDENTIFICATION OF PROJECT ISSUES
PROJECT TIMEFRAME

6. Cynicism about collaborative working environment initiatives
Petrofac – Stakeholder Collaboration in Project Delivery
LETTING GO OF CONTROL
Cynicism about collaborative working environment initiatives
TRANSFER OF PROJECT RISK
CONTRACTORS MAXIMISING PROFIT
INVOLVEMENT
PROJECT OWNERS SQUEEZING MARGINS
BLAME CULTURE

7. Petrofac – Stakeholder Collaboration in Project Delivery
Time out
stakeholder collaboration can help to achieve the desired project outcomes
all stakeholders need to be involved in the collaboration process
the history of individual stakeholder interactions must be understood before a collaborative environment can be achieved
it is human nature that individual stakeholders will come to the process with their own preferred outcomes
reaching consensus on the project direction is a cornerstone to the collaborative process

8. Project Owner Frustrations
Petrofac – Stakeholder Collaboration in Project Delivery
Project Owner Frustrations
lack of trust
silo organisation
accountability and commitment
lack of leadership
‘them and us’ mentality
culture of delay
overpromising
process and procedural led approach
change management

9. Supply Chain Frustrations
Petrofac – Stakeholder Collaboration in Project Delivery
Supply Chain Frustrations
unrealistic timelines for project delivery
relationship should be based on transparency and trust
lack of credible leadership from customer organisations
culture of blame towards contractors
lack of trust from project owner (customer man marking)
unwillingness to adopt a one team approval
contractual requirements have a negative impact on delivery
lack of commitment and alignment between project stakeholder

10. PARTICIPATION AND COMMITMENT
Petrofac – Stakeholder Collaboration in Project Delivery
Commonality in collaborative project delivery blockers
LEADERSHIP
TRUST
PARTICIPATION AND COMMITMENT
CULTURE
PROJECT OWNER
lack of trust
silo organisation
accountability and commitment
lack of leadership
‘them and us’ mentality
culture of delay
overpromising
process and procedural led approach
change management
SUPPLY CHAIN
unrealistic timelines for project delivery
relationship should be based on transparency and trust
lack of credible leadership from customer organisations
culture of blame towards contractors
lack of trust from project owner (customer man marking)
unwillingness to adopt a one team approval
contractual requirements have a negative impact on delivery
lack of commitment and alignment between project stakeholder

11. 1 2 3 4 The project collaborative variables
Petrofac – Stakeholder Collaboration in Project Delivery
The project collaborative variables 1
LEADERSHIP
bringing all stakeholders to the table, using interpersonal communication skills
promotes the principles of collaboration during time of conflict
seeks to find best outcome for the project 2
TRUST BUILDING
better chance of quick, fair and often inspired resolution
historical differences have to be forgotten
realise that this is a time consuming process that delivers over the long-term 3
STAKEHOLDER PARTICIPATION AND COMMITMENT
can either facilitate or discourage collaboration
all stakeholders to be involved
removal of a ‘master and servant’ relationship 4
CULTURE
underpins the principle of collaboration
a balance between trust and control
no blame culture

12. Petrofac – Stakeholder Collaboration in Project Delivery
Conclusion 1
UNIFIED PROJECT GOALS
LEADERSHIP AND CULTURE 2
ACCELERATED PROJECT DELIVERY
TRUST 3
INITIAL PROJECT DESIRED OUTCOMES ACHIEVED
PARTICIPATION AND COMMITMENT
Question – Is collaboration a key to project delivery?