1. OUTCOMES ASSESSMENT BREAKOUT SESSION All College Day August 17, 2012 Lisa Level, Student Services John Thomford, SLO Coordinator

2. Questions to discuss Why is the topic important to MiraCosta as we begin this academic year? What do we still need to learn about this topic ? (What questions remain unanswered as we address the topic?)

3. Outcomes Assessment PURPOSE: Validate student abilities upon completion of course and program (as applicable). HOW? Define and publish for each program, expected student learning outcomes. Employ direct and indirect assessments to measure success. Set minimum achievement levels, assess, evaluate, create action plans.

4. Levels of Outcomes Assessment Institution Mission & ISLOs IS PSLOs IS CSLOs SS AUOs SS SSLOs & SAOs BAS AUOs BAS Objectives Office of the President

5. Institutional Student Learning Outcomes ISLOs – Effective communication – Critical Thinking and problem solving – Professional and ethical behavior – Information literacy – Global awareness

6. 1.Develop/Refine CSLOs or SSLOs/SAOS PSLOs or AUOs 2. Develop assessment methods, benchmarks of achievement, evaluation methods 3. Assess and Evaluate SLOs 4. Invested faculty & staff Collect, Discuss, & Analyze Data 5. Determine Refinements Needed. Develop action plans intended to improve student success 6. Implement refinements &/or action plans. Report results in Annual Program Review

7. Student Services Departments The purpose of SAOs/SLOs of Student Services departments is to assess and evaluate departmental processes in order to grow and develop outcomes that highlight our work with students, faculty, and staff. Formative (throughout semester) and Summative (end of semester) assessment/evaluation is conducted on a yearly basis. Our objectives/outcomes evolve over years based on staff analysis within the department.

8. Support Services Contributes to student success by promoting services that focus on retention, learning, and campus involvement. Evaluate student support services to assure that they meet identified student needs and contribute to the achievement of SLOs. Use results as basis for improvement.

9. Student Services Division – SAOs/SLOs in TracDat Academic Year 2008-2009 Academic Year 2009-2010 Academic Year 2010-2011 Academic Year 2011-2012 Department/Area PlanResultsPlanResultsPlanResultsPlanResults Admissions & Records XXXXXXX Athletics/Intramurals XXXXXXX Campus Police & Safety XXXXXXXX Career Studies & Services XXXXXXX Counseling XXXXXXX DSPS XXXXXXX EOPS XXXXXXX Financial Aid XXXXXXXX Health Services XXXXXXX IIP XXXXXXX Noncredit Counseling XXXXXXXX Retention Services/TASC XXXXXXXX School Relations/ Outreach XXXXXXX Service Learning XXXXXXXX Student Activities Office XXXXXXXX Systems & Proc. Analyst XXXXXXXX Testing Services XXXXXXX University Transfer Center XXXXXXX X

10. Sources of data for SLOs/SAOs for the Student Services Division PeopleSoft SARS Institutional Research & Planning Internal Semester & Year End Reports Surveys (ex: student satisfaction)

11. GOALS TO ADDRESS A. The relationship between student-service-division outcomes (SAOs & AUOs) and instructional outcomes (CSLOs & PSLOs). Why is the topic important to MiraCosta as we begin this academic year? What do we still need to learn about this topic ? (What questions remain unanswered as we address the topic?) B. Assess and evaluate Instructional PSLOs and ISLOs this year. Why is the topic important to MiraCosta as we begin this academic year? What do we still need to learn about this topic ? (What questions remain unanswered as we address the topic?)