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5. Santander973.774 Vecozo777.759 Achmea457.322 ING312.723 CZ231.137 Degussa158.908 TC148.486 Twente milieu127.928 PM&M117.003 Menzis111.673 Top 10 customers in 2009

6. Customers Banking PPC Netherlands 2009 ING Bank NVPIN mailers345k Santander Consumer Bank Re-carding portfolio Credit cards379k Santander Comfort CardRe-carding portfolio762K Degussa Bank Re-carding portfolio Credit cards351K Ohra BankPIN mailers 42K ABN AMROMaestro pre-paid + platform 37K

7. Development Banking PPC Netherlands 2010 EMV DDA migration Degussa Bank EMV DDA migration Bank Santander including data preparation Back – up for ING creditcards EMV DDA Personalisation Debit for DHB Bank Personalisation Debit for Friesland Bank PIN personalisation for Equens and banks Expanding activities for Prepaid Maestro and white label Mailing and commercial activities towards Commercial Banks in the Netherlands and Belgium Maintaining turnover with existing bank customers

8. Expected growth in Banking/EMV Banking Business PPC Netherlands 2009  2013 (Double the Banking Business in 4 years) Credit cards1492k  2000K+33% PIN mailers 387k  800KDouble Fuel cards 149K  250K(if Chip) Maestro pre-paid 37K  370KX 10 Domestic debit cards 0K  850KNEW ! TOTAL2065K  4270K

9. Customers Health PPC Netherlands 2009 Vecozo EHIC777.759 Achmea Health Group457.322 CZ Zorgverzekeringen231.137 Menzis Group111.637 Delta Lloyd Health Insurrance 30.024

10. Development Health PPC Netherlands 2010 Maintaining of existing business Active acquisition in Dutch and Belgian Healthcare Active acquisition in health related businesses Expected re-carding from Menzis 2.2 mio and CZ 3.2 mio end 2010 or early 2011 Re-branding of 2 labels within Achmea 0,8 mio end of 2010

11. Development Public Services PPC in 2010 Realised projects in 2009: Twente Milieu, Circulus, Berkel milieu, Area, Gemeente Enschede. Plans for 2010 Acquisition and mailing Closer cooperation with integrators Closer cooperation with consultancy bureaus

12. Potential development of Turn Over 20092010201120122013 Banking2.12.32.63.24.2 Health1.6 1.7 1.8 Loyalty0.4 Public S0.40.5 0.6 OEM0.1 Event0.1 TOTAL4.75.05.46.17.2

13. RFID Sqeeze card for contactless payments (plan 2008) Biometry in ID cards New developments in translucent foils Pilot for Bio-degradable foils Extending possibillities Dual interfacing Partnerships (EMV and Back-up) New developments in payment (resources) Exchange of project information Strategy within Card Factory for 2010

14. Development of Turn Over 2010 Januari667.000 = 141% over budget Measurements for deviation = none