1. Page 1 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Skills Assessments Experiences with the Combination of Skill Cards and Process Assessments in an Integrated Improvement Framework Richard Messnarz, ISCN LTD, Ireland Janez Hrastnik, IZIT d.o.o., Slovenia Damjan Ekert, ISCN Technical Office, Austria

2. Page 2 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Presentation Overview n European Skill Cards n Skills Definitions n Skills Assessment Models n How Does This Relate to Process Assessment n Integrated Skills and Process Based Improvement Approach n Examples from Practice

3. Page 3 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Combined Assessments n Background (1998 - 2001) –EU project - MM 1032 CREDIT –Result: Credit System & Skill Cards ( Middle Management, Software Engineering - fundamental, Child Chare) n Current Status (2001 - 2002) –Integrated Skills and Process Assessment Platform & Skill Cards n Vision –Standardized Skill Cards across the EU countries

4. Page 4 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Skills Definition Model A DOMAIN contains JOB ROLES, which contain JOB ROLES, which contain UNITS, which contain UNITS, which contain ELEMENTS, which contain ELEMENTS, which contain PERFORMANCE CRITERIA, which must be proven by PERFORMANCE CRITERIA, which must be proven by EVIDENCES.

5. Page 5 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Skills Assessments Process Model

6. Page 6 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Relationship - Proces/Skills Assessment n Example - Process Assessment Result n Example - Skills Assessment Result n Combined Assessment Approach n Inclusion of a Skills Acquisition Plan

7. Page 7 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Example: Process Capability Profile –(a) Skills to be used/applied –(b) Skills acquired in projects but not shared –(c) Skills to be acquired from outside

8. Page 8 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Example: Analysis of Testing Process Example: Analysis of Testing Process SW Development - SME –Documents/Results and Activities Mapped Against Standards (ISO 9001 - 2000) –Roles are Occupied by Staff –Staff Performing as Roles Produce Results –And Roles Require Skills, leading to a SKILLS ACQUISITION PLAN

9. Page 9 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Example - Skills Assessment Example - Skills Assessment ASQF Tester Profil Skills ProfileSkills Assessment Improvement - Testing Skills Acquisition Plan

10. Page 10 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Combined Assessment Project x Project 2 Processes RolesSkill Cards QMS Project 1 People Skills AssessmentProcess Assessment Organisation Results Assessment Result (Capability Profile) Assessment Result (Skill Profile) ISO 9001, ESA ECSS, ISO TR 15504, etc. Activities Results

11. Page 11 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Enhanced Improvement Plan Skills Profile + Capability Profile 1.Goals of the Assessment 2.Assessment Planning The Assessment Team Selected Projects Tailoring - Processes / Levels Overall Assessment Plan Interview Plans Materials/References Provided 3.SUMMARY FOR THE TOP MANAGEMENT 3.1Introduction 3.2Current Status and Capability Profiles 4.ANALYSIS OF CURRENT STATUS 4.1Strengths 4.2Weaknesses 4.3 Improvement Recommendations 5.Business Goals (to be considered) 6.Target Profile 7.Additional Factors/Constraints 8.ACTION PLAN 8.1.Proposed Improvement Projects 8.2.Priorities 8.3.Risks 8.4.Action Plan 8.4.1Skills Acquisition Plan APPENDIX A A.1.Agenda of Improvement Workshop A.2.Outcomes of the Improvement Workshop APPENDIX B: ASSESSMENT Project 1 B.1. Strengths / Weaknesses Feedback B.2.1 Profile APPENDIX C: ASSESSMENT Project 2 Etc.

12. Page 12 Presentation for Capability Adviser System Version 2 18.9.2002 Http://www.iscn.com The underlying research work was funded by the EU under the Educational Multimedia Project MM 1032 CREDIT (1998 - 2001) Radical Statement - Questions n Can Skills Assessment (once Skill Cards are agreed) Be An Instrument For You ?