1. #7.5 Campus Partners Working Together to Create Accessible Online Learning Environments 

2. Panelists: Steve Adams, Distributed Learning Support Services
Lacy K. Ford, Senior Vice Provost
Christy Friend, Center for Teaching Excellence
Aisha Haynes, Center for Teaching Excellence
Karen Pettus, Student Disability Services

3. Overview Vice-Provost’s Introduction (video) Quality Review Timeline
Background (pre-2010)
Groundwork ( )
Building a process ( )
Year 1 Successes
Challenges and Next Steps

4. Senior Vice Provost Lacy K. Ford
Introduction
Senior Vice Provost Lacy K. Ford
Commitment to Quality Accessible Online Courses
Link to Senior Vice Provost Lacy K. Ford Video

5. University of South Carolina
Total Enrollment
Undergraduate
Graduate
Professional
46,672 38,627
6,520
1,525
Main and Senior Campuses
Columbia
Aiken
Upstate
Beaufort
Regional Campuses
Lancaster
Salkehatchie
Sumter
Union

6. Background
Thirty-two graduate degree and certificate programs through DL
Online (Blackboard, Adobe Connect), DVD & telepresence
Enrollment Growth
10,365 (AY 09) 16,602 (AY 12)
13,665 (AY 10) 17,883 (AY 13)
15,582 (AY 11) 18,808 (AY 14)

7. Timeline Vice Provost assumes leadership of distributed learning
2010
Vice Provost assumes leadership of distributed learning
CTE Instructional designers hired
University subscribes to Quality Matters
Sept. 2012
OCR presentation on accessibility
Provost announces DL quality review
Accessibility guidelines created
Course review process, Year 1

8. 2010 Distributed Learning Move by Vice Provost
Academic services leadership
Closer involvement with academic units
Course approval process revision
Unified vision and blueprint
Collaboration established

9. 2011-2012 Instructional Designers hired
University subscription to Quality Matters Program
Training for Instructional Designers

10.
September 24th, 2012:
OCR presentation on accessibility of online material
New online technologies and delivery modes
Enterprise applications and opportunities

11. 2012-2013 Dr. Ford’s assessment of online courses
Adoption of Quality Matters rubric for best practices
Rubric addresses course quality and accessibility

12. QM Program (https://www.qualitymatters.org/)
QM Rubric Standards
Course Overview and Introduction
Learning Objectives (Competencies)
Assessment and Measurement
Instructional Materials
Learner Interaction and Engagement
Course Technology
Learner Support
Accessibility
QM Program (

13. USC Accessibility Standards
Optical Character Recognition (OCR) has been performed on all PDF files before being posted.
PDF files are accompanied by their Word document equivalent or a link to the HTML equivalent.
All posted documents (Word, Excel, PowerPoint, etc.) are accessible and usable by screen readers.
Videos are captioned or have a transcript in Word format that is made available simultaneously with the video (on the same date that the video is made available or assigned to be watched).
All content is accessible via the computer’s keyboard, without the use of a mouse.
USC Accessibility Guidelines (

14. Provost’s Quality Review Process Created
Spring 2013
Provost’s Quality Review Process Created
Process begins and ends with faculty
$1,500 course revision grant for faculty
Collaborative units provide ongoing support
Provost’s Office announces and provides incentives

15. DL Course Review Flow Chart
Spring 2013
DL Course Review Flow Chart

16. Getting the Word Out Documents sent to department chairs/deans
Summer 2013
Getting the Word Out
Documents sent to department chairs/deans
CTE develops forms and resources
Faculty DL committee consulted

17.
Process Underway
Designers worked with faculty to revise courses
Weekly CTE meetings to discuss review process 
Designers review courses and make recommendations
Faculty DL Quality Assurance committee reviewed materials/made recommendations

18. Getting Faculty Buy-In
Getting Faculty Buy-In
Campus partners streamline process for faculty
Process begins and ends with departments/faculty 
Emphasis on flexibility and meeting faculty needs
Incentives/recognition for successful course revisions

19. Year 1 (108 courses): Results 34 passed review
16 expected to pass by Fall 2014
27 retired by department
22 faculty received $ commendation letter

20. Success Story 1: Vera Polyakova-Norwood Director of Online Learning
Nursing
Challenge: Transcripts for frequent lecture updates
Solutions:
Faculty pooled grant funds
Use Dragon Naturally Speaking and Student Assistants

21. Success Story 2: Maureen Petkewich Instructor Statistics
Challenge: Captions for videos showing math calculations
Solution: Supplemental grant funds to hire captioning service

22. Success Story 3: Rebecca Collier Adjunct Faculty
Women & Gender Studies
Challenge: Retrofitting existing voiceover PowerPoint lectures
Solutions:
Teaching assistant created transcripts
Will create scripts for future lecture preparation
“I like how the PowerPoint videos have a notes tab that puts in words exactly what you are saying in the videos, allows me to follow along and take good notes easily.”

23. Other Successes
11 faculty/8 staff receive award from Disability Services
Invitations to present at conferences
Faculty and student testimonials

24. Next Steps Quality Review for all DL graduate courses
Goal: All DL courses undergo review every 3-5 years
Goal: Work with technology services to create system-wide accessibility solutions

25. Questions?