1. WebEx Learning Session ENHANCED COLLABORATION: TRAINING CENTER

2. Agenda Training Center Differences Training Center Overview Schedule and start a training session Breakout sessions Training session meeting window Other features Resources (including printed guides)

3. Training Center Differences  Enhanced polling in the session  Real time testing in session  Pre- and post-session testing  Question and answer (Q & A) in sessions  Multiple trainers or panelists (when scheduling)  Attention indicator and tracking  Breakout sessions with manual or automatic attendee assignments (mobile devices may not be able to join sessions)  Use with video conference enabled rooms not available (CMR)

4. Training Center Overview

5. Schedule & start a training session 1.Under Host a Session, click Schedule Training. 2.Complete the Session and Access Information. 3.Select the Audio Conference Settings. 4.Specify the Date, Time and Duration. Duration is for planning purposes only, and the meeting will continue until you end it. 5.Check the boxes if you will require registration and if you want them approved automatically. 6.Create invitation lists for Attendees and for Presenters. You can enter information for each one, or use existing contacts. 7.Click Add Course Material if you want to make materials available for download before the session. 8.Click Start Session to begin the session now or click Schedule to schedule the session and send invitations. 9.To start a session you scheduled, under Attend a Session, click Live Sessions, and then locate the session and click Start.

6. Breakout Sessions Breakout Sessions Checklist  Make sure there are no call-in users  Un-mute all phone lines in the main session  Identify breakout sessions presenters  Tell participants what session to join  Provide clear goals and timeframe for the breakout session  Provide files participants will need in the breakout session  Review navigation within breakout session

7. Setting up breakout sessions 1. Enable when scheduling the session, or 2. Add breakout after starting the session by selecting “Breakout” and then “Breakout Assignment”. Choose to assign members to the session automatically or manually, then click okay. 3. See linked instructions for starting, joining, communicating and ending the session. * Start the session at least 30 minutes before class start time to setup breakout session. * For more information, see WebEx Breakout Tutorial video.WebEx Breakout Tutorial

8. Training Center session window

9. Other Training Center Tools - Manage non-verbal feedbackManage non-verbal feedback - Use Q & AUse Q & A - Create Polls - Administer Polls - Create TestsCreate Tests - Monitor AttentionMonitor Attention - After session reporting (My WebEx on the portal)

10. Resources Recommended handouts: Scheduling a Session; Using Video in Your Sessions; Breakout Sessions; Communicating with Participants; Sharing and Presenting Tools; Polling WebEx Training at WebEx University: http://university.webex.com/training/student/content/courseListings.do WebEx Help Central: help.webex.comhelp.webex.com New User Reference on WebEx Portal Technology Services Website Training Center YouTube Videos OITFAQ Customer Support Center, or your local support provider WebEx 24 X 7 end user Support Phone Number: 866 229-3239 Option 1