1. TRANSACTIONAL LETTERS

2. Main features They respond to writing input or/and visual prompts.
They can be formal or informal.
You should include ALL relevant information using your OWN words.
Make sure EACH paragraph deals with ONE topic only.

3. 3 main types Letters/emails requesting information.
Letters/ s giving information.
Letters/ s of complaint.

5. Letters/emails requesting information.
You’ve seen an advert for a holiday villa. Looking at the brochure and the notes you have made, write to the company asking for more information.
Opening:
Saw advert: want some info
1st paragraph
Staying for 6 months: discount?
2nd paragraph
2 children: schools, hospitals, supermarkets?
Bad weather: facilities?
3rd paragraph
Long stay: comfortable: facilities?

6. Letters/emails requesting information.
Service available in which countries? Frace? Spain?
Cost?
Lenght of stay?
Knowledge of language necessary?

7. Letters/emails giving information.

8. Letters/emails of complaint.