1. Welcome! From the IT Staff

2. IT DEPARTMENT Brian Bollenbacher Manager HR & IT – Ext. #6820 e-mail: brian.bollenbacher@resu.edubrian.bollenbacher@resu.edu Ziggy Kusnierz, Programmer/Network Analyst – Ext. #1251 e-mail: zbigniew.kusnierz@resu.eduzbigniew.kusnierz@resu.edu Valarie Lindsey, Technical Support Specialist – Ext. #3369 e-mail: valarie.lindsey@resu.eduvalarie.lindsey@resu.edu Carlos Tolefree, Technical Support Specialist – Ext. #3235 e-mail: carlos.tolefree@resu.educarlos.tolefree@resu.edu Sami Khayat, Instructional Technology Specialist – Ext. #6535 e-mail: sami.khayat@resu.edusami.khayat@resu.edu

3. HOW TO REACH THE IT DEPT. FROM INSIDE THE HOSPITAL -EXT# 3070 EXTERNALLY DIAL 1-708-763-3070 – HELPDESK System link is located on RESU website:

4. SIMPLE RULES Everyone has their own user account Don’t use other’s user account Don’t share passwords If you forget your password – we will reset it for you. Always log out of the computers in the Computer Lab.

5. How to access Webmail Type: https://webmail.resu.edu/owa

6. How to access to eCollege Type: eCollege.resu.edueCollege.resu.edu

7. How to access to Student Portal Type: campusonline.resu.edu

8. Student Laptop Minimum Specification ProcessorIntel 1.6GHz or equivalent Operating systemMicrosoft Windows XP, Vista, Windows 7 Memory2GB DDR SDRAM GraphicsIntegrated Graphics Card Hard Drive60GB HD Intel Optical DriveCD/DVD DVD writer (DVD+/-RW Drive) (Optional) Wireless Local Area Networking Internal Wireless connectivity Wireless B or G adaptor Modern InternalInternal 56K Modem 56 (Optional) AdapterAC Adaptor Battery9 cell Lithium Ion Battery or 12 cell Lithium Ion Battery (Recommended) Resurrection University does not support Mac