1. THE SUSTAINABLE 21 ST CENTURY MUSEUM LEADER INTERCOM 2015, October 29, 2015 Marsha Semmel, Anne Ackerson, Joan Baldwin, David Young

2. Session Format What question do you have about leadership? What do you want to learn about today? Marsha: Context and skills for leadership at any level Anne & Joan: Leadership Matters—Focus & findings David: Leadership lessons at Cliveden, Philadelphia Questions/Discussion/Conclusion

3. The “VUCA” World

4. Some future forces, Johansen & Bernholz “Diasporas” – geographical, digital, identity and interest based The new social economy and digital civil society, alternative currencies Civil society – ‘new commons’, emergent self-governance forms Amplified organizations – perpetual beta systems, transliteracy Big unanswered questions: privacy, security, ownership, consent

5. LaPlacaCohen.com/culturetrack Today’s audiences are complicated and ever-changing: Overstimulated Hyper-connected Overcommitted Promiscuous Cynical Self-focused…. ….but CURIOUS

6. KnowledgeWorks 3.0: Emerging Learning Ecosystems

7. KnowledgeWorks: Forecast 4.0 Expanding learning ecosystem Increased emphasis on personalized learning New organizational relationships Accelerating pace of change Neuroscience, nanotech, robotics, artificial intelligence shifting purpose, promise, and methods of learning. Impact on: identity, work, meaningful engagement, societal/organizational infrastructure More than ever: Vibrant or Fragmented?

8. Johansen’s VUCA skills

9. Six Skills for Leadership at All Levels Strategic Agility Getting Personal Communication Data Fluency Rapid and Rigorous Prototyping Systems Leadership

10. Strategic Agility Continuous learning Flexibility Embracing change

11. Getting Personal Self-awareness Listening, patience, empathy Trusted relationships with colleagues Authentic relationships with audiences, community Customized experiences

12. Communication. Communication. Communication On-line & in person Deeds, as well as words Consistency, honesty Clarity “Crucial” conversations

13. Data Fluency “Meaningful” mission- related metrics Selection Benchmarking Evaluating, Analyzing Sharing Look for existing data sources

14. Rapid and Rigorous Prototyping Clear purpose/hypothesis Low-cost Engage new audiences Safe risk Tangible results Post-experiment reflection & response

15. Systems Leadership Part of larger cultural & learning system/community Collaborate to make a bigger difference From reactive problem- solving to co-creating the future Inside: foster integration and understanding (bust the silos!).

16. “Leaders don’t… “…create followers; they create more leaders.” Tom Peters www.thepracticeofleadership.net

17. Thank you very much! marsha.semmel@gmail.com

18. Leadership Matters Why did we write this book?

19. Leadership Matters Our Approach

20. Leadership Matters Two things to think about….

21. Leadership Matters Four fundamentals of successful 21st century museums

22. Leadership Matters Fundamental #1: Leadership Convergence

23. Leadership Matters Fundamental #2: Multi-dimensionality

24. Leadership Matters Fundamental #3: Agility

25. Leadership Matters Fundamental #4: In Tune/In Touch

26. Leadership Matters Here is the formula: Convergence + Multi-dimensionality + Agility + In Tune/In Touch

27. Leadership Matters Who leads these museums?

28. Leadership Matters Self-Aware.

29. Leadership Matters Authentic.

30. Leadership Matters Courageous.

31. Leadership Matters Visionary.

32. Our Questions for You Which of the 4 qualities resembles your leadership style? How might your experience be enhanced by using different qualities? Knowing what you know now, how would you refine your leadership style?

33. Leadership Matters Let’s Talk