1. 5678 Color Output Ricoh, Canon, HP Multifunctional Units Ricoh, Oce Canon Fax Machines Ricoh Canon Color Output Ricoh, Canon, HP Printers HP,Ricoh Canon Total Office Solutions For small to large businesses Network Support Network set-up Hook up for Printer Trouble shooting

2. Qualifications v Self-starter v Willingness to Learn v Responsible v Ambitious v Enthusiastic v Disciplined v Aggressive v Determined v Organized v Personable

3. Considerations For A Career In Sales (Questions you should ask yourself). v Tangible or Intangible? v Travel Expectations? v Inside or Outside Positions? v Training and Developmental Programs? v Career Path Opportunities? v Promotion From Within? v Industry Outlook? v Technological Change? v Compensation Limitations ?

4. A Regular Day in Sales There is no “Regular Day” in Sales. Every Day is Different u In the office by 7:30 Review Sales Data Base Prepare For Appointments Make Phone Calls u Tele-market u Out In The Territory By 9:00 Cold Call Appointments On-site Demonstrations In-House Demonstrations u Back to the Office 4:30 Work On Proposals Make Phone calls Review Sales Database Wrap Up Day

5. Awards and Honors v Quotas Achievement (usually based on revenue generation) v Monthly/Quarterly Bonus v Incentive Trips v Company Recognition Meetings v Involvement in Philanthropic Organizations

6. Marketing Representative v Ramped quota up to $25,000 per month v New business and current customers v Exhibiting a consultative approach (a true solutions provider) v Responsible for taking care of accounts before the sale and after the sale (building relationships) v Sales Cycle Establish opportunities to provide a total office solution through various activities such as cold calling, telemarketing, and current customer account reviews. Manager ride days Support specialists/mentor ride days Demonstrate equipment (internal or external) Proposal presentations Authorize paperwork Ensure customer satisfaction with after the sales support

7. Career Paths v Marketing Representative Entry level sales position 1 year tenure for promotional opportunity Quota achievement and developmental skills assessment $25,000 monthly quota v Named Account Representative 2-5 year tenure for promotional opportunity Exceed quota achievement and developmental skills assessment Strong sense of business operations $55,000 monthly quota v Major Account Representative 5-10+ years $100,000+ quota achievement Master an understanding of core business operations v Product Support Specialists v Management v Executive Management

8. Training v Core I-Indianapolis (1 Week) Internal Processes Corporate Philosophies Industry Overview v Core II-Columbus, OH (2 Week) Sales Techniques Equipment Demonstration Training v Core III-Atlanta (1 Week) Sales Techniques Sales Process v On going Training (Continual) Equipment Training Team Training Changing Processes Mentor Development Program

9. Sales Support Mechanisms v Hardware/Software Technicians v System Engineers v Trainers v Database Support Specialists v Mentors v Manufacturer Product Representative v Customer Service Professional v Management At All Levels v Local Autonomy v Individual Empowerment