1. BKAS 2013-ACCOUNTING INFORMATION SYSTEM MEMBERS NAME : NAMEMATRIK NO NUR ANIS SYAZWANI BT JUSOH233857 NURUL FARAHANA BT ZAINI233983 MARISA DELINA BINTI MOHD SYUKUR236265 NORASHIKIN BT ROSLIN236393

2. NISSAN TAN CHONG SERVICE CENTRE- BUKIT MERTAJAM NISSAN TAN CHONG SERVICE CENTRE- BUKIT MERTAJAM

3. INTRODUCTION TO NISSAN TAN CHONG SERVICE CENTRE- BUKIT MERTAJAM INTRODUCTION TO NISSAN TAN CHONG SERVICE CENTRE- BUKIT MERTAJAM

4. INTRODUCTION TO NISSAN TAN CHONG SERVICE CENTRE- BUKIT MERTAJAM INTRODUCTION TO NISSAN TAN CHONG SERVICE CENTRE- BUKIT MERTAJAM Business Type : Service company Location : No. 64, Jalan Perda Utama, Bandar Baru Perda, 14000 Bukit Mertajam, Pulau Pinang, Malaysia. Operations : Provide car service and maintenance service to customer. Vision : Enriching the customers’ lives Mission : To produce unique and innovative automotive products and offer services that deliver superior measurable values to all stakeholders in alliance with Renault.

5. INTRODUCTION TO NISSAN TAN CHONG SERVICE CENTRE- BUKIT MERTAJAM INTRODUCTION TO NISSAN TAN CHONG SERVICE CENTRE- BUKIT MERTAJAM

6. INTRODUCTION TO GROUP ASSIGNMENT Interview Session : 20 November 2015 Interviewee : Pn. Dalila Bt Roslin (Manager) PROJECT OBJECTIVE To improve students’ skill in understanding the nature of the business activities performed by the company. To encourage students to have a better and broader view on the selected cycle (revenue cycle) To identify the risks associated with the revenue cycle and internal controls taken to reduce the risks To understand the application of computerized system in an entity. To apply the theoretical lectures of revenue cycle into real practice. To develop students’ team building and communication skills.

7. TABLE OF ENTITES AND ACTIVITIES TABLE OF ENTITES AND ACTIVITIES

8. EntitiesActivities 1)Cust omer - Place an appointment to the service advisor. - Receive PRO - Receive draft invoice from cashier. - Receive original sales invoice from the company. - Made the payment by cash, check, credit card to the cashier - Receive sales receipt from the cashier. 1)Empl oyee ( Cash ier ) - Receive PRO, inspection note and draft invoice - Inform customer when the service is completed - Send draft invoice to customer - Prepare sales invoice - Send sales invoice to customer, workshop. - Updates sales, invoice in system. - Keep a copy of sales invoice. - Receive cash from customer. - Update the cash inflow in the WMS system. - Print out a copy of the collection invoice. - Pass the collection invoice and sales collection to manager. 1)Servi ce Advi sor - Receive enquiries from customers and set up an appointment. - Send sales order to time control. - Receive inspection note from time control. - Send a prospection receipt order (PRO) and inspection note to technician. 1)Man ager - Verify the accuracy and completeness of the checks against the prelist of sales invoice. - Deposit the check and sales in Cash Deposit Machine (CDM) to be sent to HQ. - Filing the bank deposit slip and bank statement. - Send the invoice collection to the HQ’s main office. 1)Bank - Receive cash and check from the company. - Send a bank statement and bank slip to the manager. 1)Time Cont rolle r - Receive sales order. - Inspect the car and send out inspection note to service advisor. 1)Tech nicia n - Receive PRO and inspection note. - Perform the car service. - Send a draft invoice to the cashier. 1)Head quar ters - Receive sales collection and collection invoice from manager TABLE OF ENTITES AND ACTIVITIES EntitiesActivities 1)Customer - Place an appointment to the service advisor - Receive PRO - Receive draft invoice from cashier - Receive original sales invoice from the company. - Made the payment by cash, check, credit card to the cashier - Receive sales receipt from the cashier. 2) Employee ( Cashier ) - Receive PRO, inspection note and draft invoice - Inform customer when the service is completed -Send draft invoice to customer - Prepare sales invoice -Send sales invoice to customer, workshop - Updates sales invoice in system -Keep a copy of sales invoice - Receive cash from customer -Update the cash inflow in the WMS system - Print out a copy of the collection invoice. - Pass the collection invoice and sales collection to manager.

9. EntitiesActivities 1)Cust omer - Place an appointment to the service advisor. - Receive PRO - Receive draft invoice from cashier. - Receive original sales invoice from the company. - Made the payment by cash, check, credit card to the cashier - Receive sales receipt from the cashier. 1)Empl oyee ( Cash ier ) - Receive PRO, inspection note and draft invoice - Inform customer when the service is completed - Send draft invoice to customer - Prepare sales invoice - Send sales invoice to customer, workshop. - Updates sales, invoice in system. - Keep a copy of sales invoice. - Receive cash from customer. - Update the cash inflow in the WMS system. - Print out a copy of the collection invoice. - Pass the collection invoice and sales collection to manager. 1)Servi ce Advi sor - Receive enquiries from customers and set up an appointment. - Send sales order to time control. - Receive inspection note from time control. - Send a prospection receipt order (PRO) and inspection note to technician. 1)Man ager - Verify the accuracy and completeness of the checks against the prelist of sales invoice. - Deposit the check and sales in Cash Deposit Machine (CDM) to be sent to HQ. - Filing the bank deposit slip and bank statement. - Send the invoice collection to the HQ’s main office. 1)Bank - Receive cash and check from the company. - Send a bank statement and bank slip to the manager. 1)Time Cont rolle r - Receive sales order. - Inspect the car and send out inspection note to service advisor. 1)Tech nicia n - Receive PRO and inspection note. - Perform the car service. - Send a draft invoice to the cashier. 1)Head quar ters - Receive sales collection and collection invoice from manager TABLE OF ENTITES AND ACTIVITIES EntitiesActivities 3) Service Advisor - Receive enquiries from customers and set up an appointment. - Send sales order to time control. - Receive inspection note from time control. - Send a prospection receipt order (PRO) and inspection note to technician. 4) Manager -Verify the accuracy and completeness of the checks against the prelist of sales invoice. -Deposit the check and sales in Cash Deposit Machine (CDM) to be sent to HQ. -Filing the bank deposit slip and bank statement. -Send the invoice collection to the HQ’s main office.

10. EntitiesActivities 1)Cust omer - Place an appointment to the service advisor. - Receive PRO - Receive draft invoice from cashier. - Receive original sales invoice from the company. - Made the payment by cash, check, credit card to the cashier - Receive sales receipt from the cashier. 1)Empl oyee ( Cash ier ) - Receive PRO, inspection note and draft invoice - Inform customer when the service is completed - Send draft invoice to customer - Prepare sales invoice - Send sales invoice to customer, workshop. - Updates sales, invoice in system. - Keep a copy of sales invoice. - Receive cash from customer. - Update the cash inflow in the WMS system. - Print out a copy of the collection invoice. - Pass the collection invoice and sales collection to manager. 1)Servi ce Advi sor - Receive enquiries from customers and set up an appointment. - Send sales order to time control. - Receive inspection note from time control. - Send a prospection receipt order (PRO) and inspection note to technician. 1)Man ager - Verify the accuracy and completeness of the checks against the prelist of sales invoice. - Deposit the check and sales in Cash Deposit Machine (CDM) to be sent to HQ. - Filing the bank deposit slip and bank statement. - Send the invoice collection to the HQ’s main office. 1)Bank - Receive cash and check from the company. - Send a bank statement and bank slip to the manager. 1)Time Cont rolle r - Receive sales order. - Inspect the car and send out inspection note to service advisor. 1)Tech nicia n - Receive PRO and inspection note. - Perform the car service. - Send a draft invoice to the cashier. 1)Head quar ters - Receive sales collection and collection invoice from manager TABLE OF ENTITES AND ACTIVITIES EntitiesActivities 3) Service Advisor - Receive enquiries from customers and set up an appointment. - Send sales order to time control. - Receive inspection note from time control. - Send a prospection receipt order (PRO) and inspection note to technician. 4) Manager -Verify the accuracy and completeness of the checks against the prelist of sales invoice. -Deposit the check and sales in Cash Deposit Machine (CDM) to be sent to HQ. -Filing the bank deposit slip and bank statement. -Send the invoice collection to the HQ’s main office. 5) Bank - Receive cash and check from the company. - Send a bank statement and bank slip to the manager. 6) Time Controller - Receive sales order. - Inspect the car and send out inspection note to service advisor. 7) Technician - Receive PRO and inspection note. - Perform the car service. - Send a draft invoice to the cashier. 8) Headquarters - Receive sales collection and collection invoice from manager

11. CONTEXT DIAGRAM

13. PHYSICAL DFD

14. PHYSICAL DFD (SALES ORDER)

15. PHYSICAL DFD (CASH RECEIPT)

16. SYSTEMFLOWCHART (SALES ORDER) SYSTEMFLOWCHART

18. SYSTEMFLOWCHART (CASH RECEIPT) SYSTEMFLOWCHART

20. WEAKNESSES,RISK,SUGGESTIONWEAKNESSES,RISK,SUGGESTION

21. EntitiesActivities 1)Cust omer - Place an appointment to the service advisor. - Receive PRO - Receive draft invoice from cashier. - Receive original sales invoice from the company. - Made the payment by cash, check, credit card to the cashier - Receive sales receipt from the cashier. 1)Empl oyee ( Cash ier ) - Receive PRO, inspection note and draft invoice - Inform customer when the service is completed - Send draft invoice to customer - Prepare sales invoice - Send sales invoice to customer, workshop. - Updates sales, invoice in system. - Keep a copy of sales invoice. - Receive cash from customer. - Update the cash inflow in the WMS system. - Print out a copy of the collection invoice. - Pass the collection invoice and sales collection to manager. 1)Servi ce Advi sor - Receive enquiries from customers and set up an appointment. - Send sales order to time control. - Receive inspection note from time control. - Send a prospection receipt order (PRO) and inspection note to technician. 1)Man ager - Verify the accuracy and completeness of the checks against the prelist of sales invoice. - Deposit the check and sales in Cash Deposit Machine (CDM) to be sent to HQ. - Filing the bank deposit slip and bank statement. - Send the invoice collection to the HQ’s main office. 1)Bank - Receive cash and check from the company. - Send a bank statement and bank slip to the manager. 1)Time Cont rolle r - Receive sales order. - Inspect the car and send out inspection note to service advisor. 1)Tech nicia n - Receive PRO and inspection note. - Perform the car service. - Send a draft invoice to the cashier. 1)Head quar ters - Receive sales collection and collection invoice from manager WEAKNESSRISK EXPOSURESUGGEST Theft of Check and Cash  Possible Theft Check and Cash  Deliver all checks not deposited to another employee who has no bank deposit/reconciliation duties.  Segregation of cash handling and accounts receivable functions  use of lockboxes or EFT bank account reconciliation by someone not involved in cash receipts processing Billing Errors Incomplete or Inaccurate Customer Orders Loss, Alteration or Unauthorized Disclosure of Data Posting Errors in Updating Account Receivable

22. CONCLUSIONCONCLUSION

23. CONCLUSIONCONCLUSION 3.1 PROBLEMS AND CONSTRAINS -Insufficient information regarding the company’s revenue cycle -Time constraint and transportation issues 3.2 CONCLUSION We are able to conclude that a revenue cycle is a cycle whereby the transactions begins on the day the company meets the potential customers and followed by the sales period.