1. SCHOOL DISTRICT #83 (NORTH OKANAGAN-SHUSWAP) HOW WE GOT TO $.76 FROM $.91 ……. IN LESS THAN 2 YEARS OUR JOURNEY

2. AWARENESS  BCPSEA mid April 1999 – Attendance Management / Return to Work Program Workshop  Change in classification groupings  Expected significant increase in base rate

3. REALITY CHECK  HISTORICAL TREND BASE RATE SD #83 RATE 1999 $.34 $.34 1998$.42$.47 1997$.52$.59 1996$.47$.52 Average 11% surcharge

4. NEXT STEPS  RELIEF OF COSTS ANALYSIS  REVIEW CURRENT PRACTICE AND PROCEDURE  MAKE RECOMMENDATION FOR CHANGE

5. RELIEF OF COSTS  PREPARE A THREE YEAR CLAIMS ANALYSIS 1997–99  IDENTIFY THE TOP FIVE CLAIMS COST IN EACH YEAR  LOOK FOR CLAIMS THAT MET CRITERIA  PREPARE LETTERS REQUESTING COST RELIEF ON ELIGIBLE CLAIMS  SUBMITTED SEVEN LETTERS RECEIVED COST RELIEF ON FOUR CLAIMS

6. REVIEW OF CURRENT PRACTICE  Identified variation in reporting to WCB.  Highlighted lost opportunity with lack of involvement from First Aid Attendants.  Had no single point of entry for review, no central filing system and no collection of statistics.  No communication with employees or WCB.  We essentially signed “blank” cheques on claims.

7. RECOMMENDATION BASED ON:  Our historical trend of assessments averaging 11% surcharge and  Year 2000 assessment rate of $.91 when base rate $.80 and  Deficiencies that were identified in our current practice and  Lack of district-wide accident reporting statistics and information THAT WE IMPLEMENT A CLAIMS MANAGEMENT PROGRAM

8. CLAIMS MANAGEMENT PROGRAM  Developed new incident reporting form that captured full information.  Communicated new process, form and responsibilities to Principals/Managers and first aid attendants at each facility.  Established new centrally located record keeping practice and implemented a new review of documents step.  Created new database to record and report incident information to District Safety Committee and Senior Management.

9. RESULTS  Increased INVOLVEMENT in workplace incidents by employer, supervisor and employee  STATISTICS regarding workplace incidents which facilitate more informed decision making  Increased COMMUNICATION between employee, facility and WCB  $ SAVINGS as a result of tighter controls and procedures

10. COST vs BENEFIT  Implementation costs include new form set up, database development and claims management course for two people. Approximate incremental cost of $2,000.  Benefits include a comprehensive and accountable program which provides reporting and saves approximately 15% of the cost of WCB premiums annually.

11. KEY RESOURCES  BCPSEA – John Bonnet, OH & S  S.D. #42 Maple Ridge – Pitt Meadows  S.D. #63 Saanich  BC Labour Employers’ Advisers – www.labour.gov.bc.ca and click on Employers’ Advisers www.labour.gov.bc.ca