1. APA Tips of the Day Format – Title Informative Unique – Running Head Shortened version of title in CAPS Page number

2. Other APA Reminders Citing sources – ALWAYS (Author, year) – Quote  Also include page number (Author, year, p. x) – Only last name – No other extraneous information (name of article, journal, etc.) – Rule of thumb: The more sources the better (even to support one idea)

3. Introducing OPTIONS ANALYIS In iLearn  Writing Assignments & Resources  Case Study  Developing Content Sections  2. Options Analysis Identify at least 3 unique solutions to your problem – Not your opinion – Supported by evidence/sources/data – What are pros and cons of each solution? Identify 3-4 evaluation criteria used to assess solutions – Why are these important to your org? – How can these be used to systematically identify one optimal solution? Use criteria to arrive at one solution – Why is this the best solution? – How will the cons be overcome? – How will this solution be implemented?

4. Evaluation Criteria - Examples QUANTITATIVEQUALITATIVE profitcompetitive advantage costcustomer satisfaction return on investmentemployee morale market sharecorporate image capacityease of implementation delivery timesynergy riskethics cash flowflexibility inventory turnsafety productivityvisual appeal staff turnoverobsolescence time to contemplatecultural sensitivity growth ratemotivation quantitygoodwill