1. Al Raha International Integrated Facilities Management LLC

2. Why do you need Al Raha International?
Because..
We are the best

3. Management & staff commitment
We are a joint venture company between ALDAR and National Catering Company (ABELA), which shows our pedigree is of the highest quality. Our management and staff have transferred from ABELA through National Catering Co. to Al Raha International and have brought with them experience, knowledge, commitment and quality.
Many of our team members have worked in the Middle East for more than 30 years.

5. Our mission
To position Al Raha International as a market leader in the industry through the delivery of superior facilities management / catering services which shall exceed client expectations and adhere to international standards

6. Our vision
To continue as an industry leader and trend-setter across the UAE and the region, where the company is known for delivering first class products and services that are driven by innovation, high standards and best practices.

7. Our business philosophy
Our business philosophy is to provide the highest quality services and products on time and on budget, and to respond to clients’ needs with promptness, innovation and cost effective solutions.

8. Our services
Total Facilities management services
Facilities management consultancy
Catering and support services
General & equipment maintenance services
Property management
Event management
Retail store management and operation
Reception and security services
Transportation services
Diesel supply and distribution
Commercial housekeeping and janitorial services
Commercial laundry services
Pantry and canteen services
Management of themed cafeterias and restaurants
Waste management
Other contractual services

9. Our customer base includes but is not limited to:
Our clients
“Al Raha International” provides complete facilities management solutions, catering and support services to companies and businesses in various industries.
Our customer base includes but is not limited to:
ALDAR Properties PJSC,
Injazat,
Masdar,
ALDAR/Besix,
ALEC,
Al Futtaim Carillion
Al Habtoor Engineering,
Al Jaber,
Al Masa,
Al Meraikhi,
Al Nasr Contracting Co.
NYU
G4S
Transguard
Blair Anderson,
Cebarco,
Etisalat,
Halcrow,
EMAL,
Seimens,
Sixco,
Spacemaker,
Taisei,
UAE University,
Ferrari World Abu Dhabi
Abu Dhabi Motorsport Management (ADMM)
Emirates Response Services
ABELA
AL TAYER
KHANSAHEB GROUP
OBAID AL QUBAISI
Spark Security

10. Our clients (By Logo)

11. Our clients (By Logo)

12. The Yas Island villages have been visited and inspected by …
The Minister of Labour & Ministry Officials
The Minister of Education
The United Nations Humanitarian Committee
International Human Rights Organization-New York
The chairman of ALDAR and Board of Directors
International Media including CNN, BBC & Al-Jazeera
The National Press
National TV including City7 Channel, Dubai One
Numerous Dignitaries from GCC Governments
Other Representatives of Organizations

13. Some of our more notable statistics include…
Yas Island statistics
Some of our more notable statistics include…
Since commencement in July 2007 more than 114,000,000 meals served
3,000 staff employed on the project caring for up to 43,400 residents
At peak … 4,000,000 meals monthly, consisting of…
1,250,000 pieces of fruit
510 tons of raw rice
2,000,000 eggs
360,000 bread loaves
3,900,000 chapattis (freshly manufactured on site)
360 tons chicken
40 km aluminium foil
45 km cling film wrap
1,200,000 meals transported and served at 18 satellite construction mess halls

14. Management commitment
Periodic visits by ARIIFM Senior Management.

15. Competent staff, quality services
All kitchen and allied staff have valid food handler certification

16. Competent staff, quality services
All kitchen and allied staff have valid food handler certification

17. Training programs
Staff are provided regular training and toolbox talks by certified internal and external trainers on various topics related to food and kitchen safety, environment & health.

18. Trainers & consultants
A sample of our specialized consultants

19. Incentive and reward programs
ARIIFM Management rewards staff to motivate them and improve their performance.

20. Awareness programs
ARIIFM provides multilingual awareness and orientation programs.

21. Awareness programs
ARIIFM provides multilingual awareness and orientation programs.

22. HACCP standard
Yas Kitchens are HACCP and ADFCA approved

23. HACCP Standard
Monitoring & record keeping

24. Salad Preparation Room Fish Butchery Meat Butchery
Colour coding system
Cross-contamination prevention
Salad Preparation Room
Fish Butchery
Meat Butchery

25. Food production
One of our Yas Island kitchens-production capacity 15,000 meals daily

26. Hygiene team
One of our specialized cleaning teams

27. Routine deep cleaning
Deep cleaning of premises and equipment

28. Lab testing
Samples of food, water, ice, surface and food handlers are collected each month for lab test

29. Yas Island Food and Non-food storage facility
Capacity 800 tons

30. Transportation fleet
A small selection of our fleet of vehicles and heavy equipment

31. Reception
24/7 Reception Service

32. Laundry services
ARIIFM laundry department provides services to thousands of customers on a daily basis-600 tons monthly.

33. Recreation & welfare
ARIIFM Recreation & Welfare Department plays a vital role by organizing tournaments, musical events, outdoor movie screenings and other competitions. The department also operates gymnasiums and recreation halls.

34. Recreation & welfare
Gymnasium, library and indoor sports

35. Recreation & welfare
Tournaments and competitions

36. Recreation & welfare
Cultural programs & musical events

37. Recreation & welfare
TV Hall & Internet Cafe

38. Recreation & welfare
Free health checkups and awareness programs

39. Supermarket
Provision of supermarket in each operative’s village

40. Barber shop
Provision of a barber shop in each operative’s village

41. Maintenance of equipment
Skilled Maintenance Staff

42. Waste management
A sample of ARIIFM’s Yas Island waste management trucks

43. Customer care
Customized complaint forms are available in all receptions in various languages.

44. Customer care
Monthly Customer Satisfaction Analysis Survey

45. Customer care
Provision of Emergency Number

46. Customer care
Village Committee Meeting

47. Safety Alert
A Safety Alert is another means of communication & awareness between ARIIFM management & its customers and staff.

48. Because of your support… Thank You 
we are here
Because of your support… Thank You 