1. Outcomes

2. Recognition of Multiple Models for Service Provision There are over 6,000 water service providers in the Philippines Water Districts Cooperatives Rural Water Service Associations Local Government Units Private Operator A recent benchmarking study exposed strengths and weaknesses in the different models Some service providers work best when paired with other models

3. Progress for Small Water Service Providers 1. Financing Small Water Service Providers 2. An association to promote the interests of Small Water Service Providers is formed – the National Water and Sanitation Association (NAWASA) 3. Regulators recognize value in engaging with water service providers

4. Increased Cooperation between Service Actors Formal providers recognized that informal providers faced similar problems Manila Water changed its policy towards small water service providers

5. Multi-stakeholder engagement in policy discussions Regulation Recognized the need for a better and coherent regulatory environment Advocated single national regulator NWRB-CDA Agreements The National Water Resources Board (regulator) and the Cooperative Development Authority agreed to develop guidelines for cooperatives Sustainable Water Management Raised awareness and appreciation for sustainable water management Developed enthusiasm for new technology options

6. Multi-stakeholder engagement in policy discussions Rate-rebasing conduct, for the first time, a series of public consultations on rate rebasing with separate sessions for key groups including Local Government Units, urban poor groups and Water Cooperatives to present their experiences. place the Key Performance Indicators for the Manila concessions on their website explore further the issue of water dealerships within Manila concession area Sanitation Elevated value of sanitation as a necessary service by water providers

7. Salamat