1. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems

2. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems 1. Definition 2. Reasons for ICT accessibility 3. Benefits from ICT accessibility 4. Obtaining ICT accessibility 5. Future prospect Outline 2 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

3. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems Usability Definition by ISO 9241-11 Specific user groups achieve specific goals with effectiveness efficiency satisfaction Accessibility Definition by ISO 9241-171 Usability of a product for people with the widest range of capabilities Sustainability Definition Economical dimension Ecological dimension Social dimension Definition 3 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

4. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems 1. Definition 2. Reasons for ICT accessibility 3. Benefits from ICT accessibility 4. Obtaining ICT accessibility 5. Future prospect Outline 4 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

5. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems Approx. 500 Mio Inhabitants in Europe Reasons for ICT accessibility Marcu, M. 2009 and Eurostat. 5 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

6. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems Reasons for ICT accessibility Standard & Poors. 2010. 6 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

7. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems Reasons for ICT accessibility Cauchon, D. 2010. 7 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

8. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems Consequences Age distribution increases Working population declines War for young talents intensifies Users ICT requirements change Working conditions and the working environment must be adapted to suit workers of different ages (European Economic and Social Committee, Press Release, July 7 th 2011) Reasons for ICT accessibility 8 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

9. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems Reasons for ICT accessibility Survey of ICT executives n = 1559 Life 2 Working Study, supported by Deutsche Telekom 9 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

10. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems 1. Definition 2. Reasons for ICT accessibility 3. Benefits from ICT accessibility 4. Obtaining ICT accessibility 5. Future prospect Outline 10 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

11. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector11 Benefits from ICT accessibility Economical Market Share Customer Satisfaction Cost reduction Allocation of financial resources Ecological Server capacities Energy consumption Social Labour conditions demographic transition Quality of life /daily business Workforce potential

12. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems 1. Definition 2. Reasons for ICT accessibility 3. Benefits from ICT accessibility 4. Obtaining ICT accessibility 5. Future prospect Outline 12 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

13. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems 4 design principles Obtaining ICT accessibility Perceptibility Understandability Technical Robustness/ openness Technical Robustness/ openness Operability Accessibility 13 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

14. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems 1. Definition 2. Reasons for ICT accessibility 3. Benefits from ICT accessibility 4. Obtaining ICT accessibility 5. Future prospect Outline 14 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

15. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector15 Future prospect

16. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems

17. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems De Andrés, J., Lorca, P., Martínez, A. B. 2009, Economic and Financial Factors for the Adoption and Visibility Effects of Web Accessibility Lidwell, W., Holden, K., Butler, J. 2010, Universal principles of design. Stephanidis, C. 2007, Universal access in human- computer interaction. Coping with diversity. Thatcher,J., Burks, M. R., Heilmann, C. 2006, Web Accessibility –Web standards and regulatory compliance References 17 Daryoush Daniel Vaziri, University of applied science Bonn Rhein Sieg: Accessibility aspects of barrier-free ICT in the private sector

18. Hochschule Bonn-Rhein-Sieg IFIP WG 8.6 Hamburg 2011 Governance and sustainability in Information systems