1. Fall 2013

2. “I” messages A way to express your feelings A way to communicate to others without putting them on the defensive. Turn the following statements into “I” statements: You didn’t call me last night when you promised. You never listen to me.

3. Active Listening Focusing your full attention on what the other person is saying and letting the other person know you understand and care Look at the person Nod your head “Do you want to talk about…” “Then what happened?” Listen, don’t judge or offer unsolicited advice Do not steer the conversation away from the speaker’s problems and onto a problem of your own.

4. Show me Turn to a neighbor and ask them to tell you about their day. Do your best to demonstrate poor active listening skills Now ask the speaker what they like best about this class. Do your best to demonstrate active listening Speaker: How did it feel in each situation (Use an I message ) Listener: Were you more able to hear what the speaker said when you used actively listening? How can you apply this to your daily life?

5. Communication Styles

6. Communication styles People who use assertive communication tend to have healthier relationships. Passive communication shows lack of self respect Aggressive communication shows lack of respect for others

7. Cooperation Working together for a common goal Builds strong relationships that are based on Mutual trust Caring Responsibility

8. Compromise Willingness to give up something to come to an agreement Give and Take Both people must be willing to compromise When you are willing to compromise, you let the other person know how important the relationship is to you

9. When not to compromise Dangerous Goes against your values Use assertive communication to let the other person know how you feel and that there is no room for compromise