1. How to check the Signage function

2. *History Ver. Date Update Writer V1.0 6/27/2014 Draft Youngchoon Park
Yongwoo Kim

3. Prologue 1. Model Name Structure in 13’ year (Signage model)

4. Prologue 1. Model Name Structure in 14’ year (Signage model)2 3 4 5 6 7 8 9 10 11
Inch
Product
Sub
Category
Grade
Module Variation
Year
Feature
Color
Chassis (Platform) 6 5 L S 5 5 A - 5 B A
Standard 5 5 L V 7 5 A - 5 B L
Video-wall 5 5 L X 7 5 A - 5 B L
Outdoor 5 5 L T 7 5 A - 5 B B
Multi-touch
Stretched 4 7 L R 5 5 A - 5 B L 4 7 T S 5 5 A - 5 B L
Transparent
Feature Variation
Color Variation
Chassis (Platform) 3
Display 4
Sub Category 5
Grade 7
Year 9 10 11
Module Variation 6
► 6th Digit Number
- standard/Vidio-wall
700~800 nits - ‘7’, 450~550 nits -‘5’
under 400 nits - ‘3’
- Outdoor : 2000 nits as ‘5’
- Standard Shine-out : as ‘8’

5. Prologue 2. Signage Model PRM(2013)
Main-Stream
84WS70(B) L9
12/4W(PD)
84U (PD/TV)
E-LED, UD, 500nit/350nit
WS70
4/2W
Saturn 7
72F
D-LED, 700nit, Shine-out
WS50
42F/47F
E-LED, 700nit
7/1W(47)
7/4W(42)
Saturn 7
55F
7/4W
High-End
WS/WL Series
WS30
42F/47F
E-LED, 450nit
12/2W
Saturn 7
55F
3/4W V6
42F/47F/55F
E-LED, 450nit
Saturn 7
9/4W(42)
11/4W(47/55)
WS10
WL30
32F
E-LED, 400nit, 18.9mm(R/L/T)
Realtek
8/3W
WL10
32/42F/47F
D-LED, 400nit, 14mm↓
12/4W
VS20
42F(16.9mm)/47F(17.9mm)/55F(18.9mm)
700nit
Saturn 7
’11.9(42)
’11.10(47/55)
Middle-End
VS Series
65F (49mm)
700nit
Saturn 4
AUO
65VS10
’11.6
VS10
2/4W
Saturn 4
32(52mm)/42F(30.4mm)/47F(36mm)
500nit(42F/47F)/450nit(32)
37F(53.7mm)
TV, 500nit
Saturn 4
M3704C
’10.8
42F(30.4mm)
500nit
M4210L
’10.5 H5
Low-End
VL Series H5
’11.5
47F(36mm)
500nit
VL10
LED
LCD

6. Prologue 2. Signage Model PRM(2013)
Special Models
55F, 3D
450nit, 5.3mm
7/2W
WV70MD
Saturn7
55F
800nit, 5.3mm
Saturn7
2/2W
WV70
Video Wall
55F
500nit, 5.3mm
7/2W
WV70B
Saturn7
’11.5
Saturn7
WV30 47
800nit, 6.3mm
WV30MS
+ AV in
4/2W
47F
800nit, 4.5mm↓
10/4W
WV50
11/2W
Saturn7
WV30B
WV30BR
+ AV in
3/1W 47
500nit, 6.3mm 47
500nit, 6.3mm
6/4W
WV10
Saturn7
10/4W
38F TV
WR50
Saturn7
38F
TV, 420nit
’11.6
M3801S
Stretched 29
TV, 420nit
’11.1
M2901S
High-End 1Q
29Q
AH-IPS
WR30 H5
42F/47F
500nit
M4716T
’10.9
M4214T
’10.6
VT30
9/4W(47)
11/1W(42)
42F/47F/55F 2Q
WT50
Touch
Saturn 4 H5
42F (16.9mm)
700nit
M4224F
’09.3Q
4/4W
42F/47F
700nit
Saturn 7
VX30
Semi-
Outdoor
VX30MF
’11.9
47F
700nit, 11mm
Saturn 4
VX30AF
Saturn 7
47F
700nit, 11mm
4/4W
Out
door
WX50MF
47F
2000nit, 11mm
7/4W
55F
Saturn 7
TS50MF
47F, Narrow T-con
3/4W
Trans
parent
TS30MF
26, TV
47F, PD
6/4W
LED
LCD

7. Prologue 2. Signage Model PRM(2013)
Media-Player
’11.9
NA1000
NA1100
Core i7 (NA1000) / Core i5 (NA1100)
Ethernet 1Gbps
High-End
’11.6
NC1100
P4500
Ethernet 1Gbps
Box type (Stand Alone)
Atom D330
Ethernet 1Gbps
NC1000
EOL
Middle-End
Slot Type (Bulit-in)
High-End
Middle-End
12/2W
MP700
Chief River Platform
7/1W
MP500
P4500, Core i5
2/4W
NA2000
NA2100
Core i7 (NA2000) / Core i5 (NA2100)
Ethernet 1Gbps
2/4W
NC2100
P4500
Ethernet 1Gbps
Atom D330+NVIDIA MCP
Ethernet 1Gbps
NC2000
EOL
12/3W
MP300
Cedar Trail (T.B.D)

8. Contents management & Delivery S/W
Prologue 2. Signage Model PRM(2013)
SuperSign
’11.9
‘12.8
2Q (TBD)
Elite-w 1.0
Elite –w Control (RJ45+RS232C)
+ ~ 1k Client
Elite –w ~ 4k Client + Mobile App (Android / Touch UI)
Contents management & Delivery S/W
’11.10
‘12.8
2Q (TBD)
SuperSign
Elite-w lite 1.0
Elite –w lite 1.3
Elite –w lite 2.0
’10.2
Elite-S 1.3
‘12.4
‘12.7
Control SW
Beta
Elite- c 1.0

9. Prologue 2. Product Portfolio
Standard
2013
2014 New lineup Model
New Feature
WS50
LS75A (Oct.)
Premium
OPS Compatible
Advanced Self Diagnosis
Embedded player w/ SoC
(Support SDK/API)
FHD
FHD
42”/47”/55”
(700 nits)
42”/47”/55”
(700nits)
High Brightness
Even Bezel
OPS Compatible
11.5mm
LS55A/53A/35A
(Apr. for LS55A)
Main
Stream
< Only in SoC Model>
Advanced Self Diagnosis
Embedded player w/ SoC
(Support SDK/API)
8GB Internal Memory
WS50B
WS10
FHD
FHD
FHD
42”/47”/55”
(450 nits)
42”/47”/55”
(450 nits)
450nits(42”/47”/55”)
- w/ SoC (LS55A)
& w/o SoC (LS35A)
300nits(32”/42”/47”/55”65”)
Embedded media player w/ SoC
11.5mm
27.6mm
8.5mm
WL10
WL30
LS33A(Mar.)
Entry
FHD
FHD
FHD
HD-SDI Ready(WL10/WL30)
Optimized Interface with RJ45
400 nits
400 nits
72” FHD (Edge) Drop, 98” UHD 라인업 예정, 65” FHD 추가
300 nits
42”/47”/55”/65”
42”/47”
32”/42”/47”/55”/60”
(32” – PD)
Essential Usage
HD-SDI
Ready
14.8mm
13.4mm
- HD-SDI Ready(55”/65”)
8.5mm
Large
Screen
(over 70”)
WS70
LS95A (Aug.)
FHD to UHD Up-Scaling and Super Resolution
HEVC contents decoding/ playback
FHD
700nits, Shine-Out
UHD
98”
WS70(B)
500nits
72”
UHD
84”
500nits/
350nits (Landscape only)
38.7mm
27.9mm 9

10. Prologue 2. Product Portfolio
Special Signage
2013
2014 New lineup
New Feature
55WV70(B/MD)
LV75A (55”, 500 Jan)
LV77A (55”, 700 Mar)
Video wall
47WV50(B)
DP1.2 Daisy Chain
SuperSign Video Wall
FHD
FHD
800 nits (DP
500 nits
FHD
800 nits
500 nits
WW Slimmest Bezel
Bezel to Bezel Size
5.3mm
Bezel to Bezel Size
4.9mm
3.6mm
47”/55” Low-end Video wall (4Q)
Outdoor
2,000 nits FHD (47”/72”)
WX50MF
WX70MF
Sustain 2,000nits for 5.1 yrs. (based on using 72”)
0 ~ 50°C (72”)
Auto / Manual Brightness scheduling
2000nits
High Reliability
Semi-Outdoor
WX30
42”/47”/55”(700nits)
700nits+Shine out
Multi-touch
WT70 Nov)
WT30 (Oct)
LT55A March)
FHD
UHD
PD, Even bezel
Docking media player ready(MP500)
FHD
42”/47”/55”
(400nits)
84”
(350nits)
IWB S/W,
Pen
42”/47”
PD 450nits
IR Spread (up to 10points) 10

11. Prologue 2. Product Portfolio
Media Player & S/W
2013
2014 New lineup
Media Player
Piggyback type
Docking type
OPS Compatible type
Piggyback / Docking type
NA1000 (Intel Core i7) NA1100 (Intel Core i5)
MP700 (Intel Core i7, AMD E6760) : UHD content & 4 FHD content ck MP500 (Intel Core i5)
Based on Bay April
: Cost Effective
SuperSign
Contents creating
management software
Remote control & Calibration software
Video-wall management software
SuperSign Video wall
OPS compatible Media Player in high-end tier and Fan-less player based on Bay Trail-M positioned at low-end tier will be releasing over the next year.
Video Wall Dedicated Content Management S/W “SuperSign Video Wall” for encoding, decoding and transferring images across linear and non-linear layout of Video wall will be incorporated into the Next Year’s New Video Wall lineups.
Video-wall content editing
Dynamic wall shape with
both linear & non-linear layout
Web based CMS Up to 1,000 clients
Remote system control
Calibration
*Ship out schedule from Korea 11

12. Prologue 3. Signage Features summary
Based on Consumer TV models
Apply the specialized request of Signage Market
Consumer TV
Signage Features
Signage Market
H W
QSR
Viedo Wall
High Brightness
Video Daisy Chain
IR/RS232 Daisy Chain
RS232/RJ45 Command
Portrait Mode
Super Sign C/W
Media Player
Retail
etc..

13. Example of Video wall installation
Feature and Circuit
Example of Video wall installation
Full HD 4ch out
FHD
MP700
Server
Network
FHD
MP700
Full HD 4ch out
Server
FHD
Network
Before Auto Calibration
After Auto Calibration

14. 1. Video Wall_White Balance
Trouble Shooting
Video Wall White Balance problem. OK NG
Check the picture mode setting on all the monitor
Make all monitor settings the same NG
Check the white balance
Adjust white balance according to the guide OK
Confirm the customer
Confirm the customer

15. Appendix 1 : Manual calibration guide
Warning! (Very Important!)
1. If the set the gain value to 192 or higher, some color may not be rendered properly.
Because the max gain value is 192.
2. Recommend changing gain value under 3 steps per each color, if you want to change.
1. Two ways of manual calibration
A. Manual adjust with SuperSign C
B. Manual adjust with remote controller
Press the [MENU] button
for more than five seconds.
Press the [ 0 ] button four times.
Press the [OK] button.
The input data is displayed
in the upper left corner of the screen.

16. Appendix 1 : Manual calibration guide
2. Recommendation test pattern (in case of 3x3)
The test pattern needs to be moved and scaled up and down for comparing “White color” between 2x2 signage video wall displays.
Check point: White and gray color
Check!
Check!
Check!
1st Step
Check!
2nd Step

17. Appendix 1 : Manual calibration guide
3. Calibration pattern
4. R/G/B gain manipulation
Symptom
Action
Symptom
Action
Greenish case
Magenta color case
Reduce Green gain
Reduce Red & Blue gain or or
Increase Red & Blue gain
Increase Green gain
Yellowish case
Bluish case
Reduce Red & Green gain
Reduce Blue gain or or
Increase Blue gain
Increase Red & Green gain
Reddish case
Cyan color case
Reduce Red gain
Reduce Green & Blue gain or or
Increase Green & Blue gain
Increase Red gain

18. Outdoor Indoor High visibility 2. High Brightness Normal 2000 nits
Feature and Circuit
Feature
High visibility
High Brightness : 2000 nits
Outdoor
47WX50MF
2000nits
72WX70MF
Normal
2000 nits
There are a variety of products Brightness
Indoor
Model
Max brightness
42/47/55WS50MS
700nits
42/47/55WS50BS
450nits
42/47WL10
400nits
32/42/47/60WL30
55WL30
350nits
47WV50BR
500nits
55WV70MS
800nits
55WV70BS
84WS70MS
84WS70BS

19. 2. High Brightness Trouble Shooting Brightness is low. NG
Check the energy saving setting “off” in Picture menu
Change the smart saving setting “off” in Picture menu NG
Check the smart energy saving setting “off” in Picture menu OK
Change the smart energy saving setting “off” in Picture menu NG
Check the easy brightness control setting “off” in Picture menu OK
Change the easy brightness control setting “off” in Picture menu NG
Check backlight setting “100” in Picture menu OK
Change backlight setting “100” in Picture menu
Do factory reset in Option menu
Change the mainboard
Change the Module

20. 3. Video Daisy Chain Feature and Circuit Example of Circuit
RGB Daisy Chain
DVI Daisy Chain

21. 3. Video Daisy Chain Trouble Shooting
“No Signal” message appear on specific monitor NG
Check the RGB or DVI cable connection for daisy chain OK
Plug the cable exactly or change the cable NG
Check the input(RGB or DVI) is same with other monitor OK
Change input(RGB or DVI) NG
Connect RGB or DVI signal directly without daisy chain.
RGB
DVI
Change the main board of defective monitor NG
Check HDCP of input source OK
Use a distributer
Change the main board of monitor sending RGB or DVI out to defective monitor.

22. 3. Video Daisy Chain Case Study 1. Problem & Issue
No signal after the Set #2 monitor ? (at the DVI cable’s daisy chain mode)
2. Analyze
First, you should check whether contents is protected from HDCP.
The DVI Out port does not support HDCP. so when the tile mode is configured via DVI cables, only the monitor that
receives first signals can play HDCP-encrypted content.
If contents is protected from HDCP, you should connect with DVI distributor
Not support the HDCP–encrypted content through daisy chain
Display the HDCP – encrypted content by DVI distributor OK
No display
SET
SET
SET
SET
SET 1
SET 2
DVI
HDCP- encrypted content
SET 4
SET 3
DVI out
DVI out
DVI out
DVI out
No display
No display
DVI
PC or Media Player
DVI Distributor
* HDCP(High-bandwidth Digital Content Protection) – A form of digital copy protection developed by Intel Corporation.

23. 4. IR/RS232C Daisy Chain Feature and Circuit Example of Circuit
IR/RS232 Daisy Chain(All Video wall model, 42/47/55/60WL30 etc…)
IR only Daisy Chain(42/7/55WS50, 42/47WL10)

24. 4. IR/RS232C Daisy Chain Trouble Shooting
Remote controller not working on specific monitor. NG
Check the rs232c cable or stereo cable connection for daisy chain
Plug the cable exactly or change the cable NG
Check the Picture ID
Push the “Picture ID Off” button on the remote controller NG
Check “IR Operation” function is “Yes” in the Signage Setup Menu using SVC remote controller.
Change the setting “Yes” NG
Operate IR directly without daisy chain.
Change the main board of defective monitor
Change the main board of monitor sending IR out to defective monitor.

25. 5. IR/RS232C/RJ45 control IR/RS-232C Serial Connection
Feature and Circuit
IR/RS-232C Serial Connection
RJ45 Network Connection
RS-232C Serial Connection
Monitor
Monitor
Daisy-Chain
RJ45
RS-232C
Internet
Monitor
RJ45
RJ45
RJ45
Monitor

26. 5. IR/RS232C/RJ45 control Trouble Shooting
RS232C command doesn’t work. NG
command exists in the manual OK
Correct the command NG
baud rate of monitor and control system OK
Change baud rate NG
COM port number check OK
Change COM port number NG
connection to the monitor is in-port OK
Correct the cable connection to in-port NG
Serial cable is working OK
Change cable NG
control device works with other units the same model name same FW version OK
Change the control device
Replace the monitor or the mainboard for the original unit
Still not working
Update FW

27. 5. IR/RS232C/RJ45 control Trouble Shooting RJ45 command doesn’t work.
command exists in the manual OK
Correct the command NG
Ping the Monitor’s IP OK NG
Network environment is working OK
Change network devices/cables NG
control device works with other units the same model name same FW version OK
Change the control device
Replace the monitor or the mainboard for the original unit
Still not working
Update FW

28. 5. IR/RS232C/RJ45 control Case Study 1. Problem & Issue
Power on / off problem when using RS232C control ?
1.Issue : RS232C “Power on command” is OK, but “Power off command” is NG.
2.Cause : imagine such as below case.
- Control System baud rate : 9600
- S7 IC ( video processor main IC) baud rate :
 if you change the baud rate of Signage, it’ll be changed
- Sub Micom IC Baud rate : 9600( it’s fixed value, not adjustable)
When you send command “ Power on” or “ Power off”, those command path are different as below the red and blue line.
that’s the reason of that issue
3. Solving : Change the baud rate 9600
Signage
S7 IC
Baud rate:115200
(adjustable value)
It doesn’t work
“Power off" command
Power off command path
Both Baud rate are not matched
Control System
Baud rate: 9600
“Power on” command
Sub Micom IC
Baud rate:9600
(Fixed value)
Power on command path
Both Baud rate are matched

29. 6. SuperSign C About Main features Feature and Circuit Monitor control
SuperSign C software allows you to control one or more monitors remotely via network or RS232 serial
To ensure the best optimized wall solution,
this Auto White Balance feature makes your video wall be adjusted easily and intelligently.
Monitor control
Support both Network and Serial Management Program
Single/Group WAN Control
Scanning the monitors automatically under the same network
Scheduling the monitor power and input operations.
Easy Tile Mode setting with convenient GUI
Remote monitor F/W Upgrade via Network
Instant Messaging for emergency or notification
Self Diagnosis for real-time monitoring function for the fan, signal and temperature. 29

30. 6. SuperSign W SuperSign Feature and Circuit
SuperSign is the flexible software tool of managing and editing contents/schedules easily, monitoring players through network.
Displaying Scheduled Content
Morning
Content Editing, Scheduling, Management
Afternoon
Night 30

31. 6. SuperSign W Web Application Feature and Circuit Web-based Service
Server (PC)
Media Player
Display
WEB
Manager
Player
Web Browser
Authoring
Display + Player
Web-based Service
Multi User Account available
Network Scalability Expansion
Dual Editor available
Simple & Quick Edit
Easy Scheduling
Convenient & Easy to Use Graphical User Interface 31

32. Supersign C/W doesn’t work.
Trouble Shooting
Supersign doesn’t work.
Go through relevant contents from user manual/FAQ documents
Go through triage of RS232C or RJ45
Still not working NG
Supersign version is the latest OK
Uninstall Supersign and reinstall
Reboot the control device/monitor
Update the latest Supersign
OS works with other units the same model same FW version NG OK
Use other supportive OS
Still not working
Report to HQ with the issue detail.

33. 6. SuperSign W
Case Study
1. Problem & Issue
Specific models can’t support contents distribution without “settopbox” on SuperSign Elite-W
Below models can not support contents distribution by Supersign Elite-W.
M3203C / M4213C / M3703C / M4214T / M4716T / M4224C / M4715C / M5203C / M47VL10 / M4224F / M3704C / M4716C / M4225C / M4720C / M5520C / M3204C / M4214C / M4215N / 32/42/47VS10 / 65VS10 / 47VX30MF / 47VX30MS / 47WV30 / 47WV30BR / 55WV70MD / 29WR30 / 84WS70
For reference, Below models can support contents distribution without “SetopBox”.
42/47/55VS20, 42/47/55WS10, 42/47/55WS50, 32WL30, 42/47/55/60WL30, 42/47WL10, TSP500, 47WV50, 55WV70MS, 38WR50, 47WX50MF, 72WX70

34. 6. SuperSign W
Case Study
1. Problem & Issue
Specific models can’t be controlled by SuperSign Elite-W.
Below models cannot be controlled by SuperSignElite-W.
M3203C / M4213C / M3703C / M4214T / M4716T / M4224C / M4715C / M5203C / M47VL10 /
M4224 F/ 29WR / 47WX50MF
For reference, Below models need “SettopBox” to be controlled on SuperSign Elite-W.
M3704C / M4716C / M4225C / M4720C / M5520C / M3204C / M4214C / M4215N / 32/42/47VS10
65VS10 / 47VX30MF / 47VX30MS / 47WV30 / 47WV30BR / 55WV70MD / 84WS70
Also, Below models can be controlled without “SettopBox” by SuperSign Elite-W.
42/47/55VS20, 42/47/55WS10, 42/47/55WS50, 32WL30, 42/47/55/60WL30, 42/47WL10,
TSP500, 47WV30, 47WV30BR, 47WV50, 55WV70MS, 55WV70MD, 29WR30, 38WR50,
47WX50MF, 72WX70, 84WS70

35. 7. Media Player • Digital Signage Contents Player2분
• Digital Signage Contents Player
• Supported Resolution : Full HD (1920 X 1080)
• Solution
- Box Type : NC1000, NC1100, NA1000, NA1100
- Slot Type : NC2000, NC2100, NA2000, NA2100 (Built In)
- Box & Docking Type : MP500, MP700
슬라이드
Software
Box Type (External Type)
Slot Type (Internal type)
Display Monitor
Super Sign 목차 설명
Super Sigan 모듈은 Overview, Solution Deployment, Key Features, Services, Feature Details,
Future Plans, Contact 순으로 구성되어 있습니다. 35

36. 7. Media Player Trouble Shooting Media player doesn’t work.
Go through relevant contents from user manual/FAQ documents NG
Check the fan condition OK
Clean the fan
Cable is working NG OK
Change the Cable
Still not working
Conduct OS recovery
Still not working
Replace SSD or HDD
Still not working
Replace the whole set
Still not working
Report to HQ with the issue detail.

37. ▣ NC2000 Dust cleaning Guide1 2 3 4
Disassemble Fan cable
Disassemble Screw (5ea)
Disassemble a fan
*Prepare a small screwdriver 5
The assembly is reverse order of disassembly
Heat sink and Fan cover cleaning
 Brush away the dust with toothbrush
and then clean with a air cleaner

38. Disassemble SSD and S/B
▣ NC2100 / NA2100 / NA2000 Dust cleaning Guide 1 2 3 4
Disassemble screw 1ea
Disassemble screw (3ea)
Disassemble SSD and S/B 5 6 7
Disassemble fan cable & screw (2ea)
Fan & Heat sink cleaning
Brush away the dust with toothbrush
and then clean with a air cleaner
Disassemble a fan

39. **WES : Windows Embedded Standard
7. Media Player
Case Study
1. Problem & Issue
Customer wants to recover O/S(WES) to initial status with F11 recovery function.
WES O/S has F11 function to recover by itself.
Guide for using F11 recovery function.
1. Copy the “C drive wim” file to “D” drive in Media Player.
2. Reboot Media Player.
3. Press F11 when the message for “F11 Recovery function” is displayed during boot time.
Note
1. This F11 function is applied to only “C” drive. In other words,, this function cannot recover the “D” drive.
**WES : Windows Embedded Standard

40. 7. Media Player Case Study 1. Problem & Issue
Customer wants to recover O/S(WES) to initial status with F11 recovery function.
By using wim and some necessary files, WES O/S can be installed newly as its initial status.
Wim file for both “C” and “D” drive
Batch file for installing “wim” file
The execute file, Ghost32.exe.
winpe4wes_usb_clean.GHO (for making bootable USB of WES)
GrubInst program file, grubinst-1[1].1-bin-w zip.
(for making bootable USB of WES)
clean.bat (should be matched with each Media Player.)
Manual document about installation of WES wim file.

41. 7. Media Player Case Study 1. Problem & Issue
Customer wants to recover O/S(WES7P) to initial status.
WES7P O/S does not have F11 recovery function.
So, SI should get the below files and install them as described at manual(No.3 document file).
Wim file for “C” drive. (Being different with WES, some WES7P O/S does not have “D” drive wim file.)
2. “WinPE Booting” files
3. Manual document about installation of WES7P wim file.
Note
1. If SI does not have “wim” and necessary files for installing it, please contact to O/S image charger..