1. Community Services Institute
Workplace Bullying
Frank C. Sacco, Ph.D.
Community Services Institute

2. “Power Does Not Corrupt People, People Corrupt Power”
Andre Gide

4. Why Care About “Kid’s Stuff”
Bullying is shaming which leads to violence
Shows Poor Management and Decreased Task Performance
Increases Staff Turnover
Creates Litigation & Labor Disputes
Misuse of Power and Corruption Impact Everybody
Workplaces Have a Climate Just Like Schools

6. Bully Role: Victimizer
Sadomasochistic Enjoyment of the Pain of Others
Lacks Empathy
Enjoys Dominant Status in Social Context
Uses Humiliation to Improve Social Status

7. VICTIM ROLE
Submissive
Masochistic
Driven to Please
Rescue Driven

8. BYSTANDER ROLE The Audience for Public Humiliation
Can Identify with Both Victim and Victimizer
Humiliation is the Critical Ingredient
Can Be an Individual or Group

9. SHAME Shame is a social phenomenon in fact or fantasy
Involves Repeat Victimization in Public
Psychic Impacts Grows with Repetition
Impairs Social Relationships
Forces Extreme Retaliatory Fantasy and Action against Self and Other

10. What Crosses the Line Personal Attack or Privacy Invasion Public Shame
Persistent & Unwanted
Targeting
Unfair Use of Power

11. Elements of Workplace Bullying
Unwanted Touch, Talk, and Visual Image
Refusal to Stop
Public Criticism
Personal Attacks in Job Assessment
Exclusion and Targeting
Cyberbullying
Misuse of Organizational Power

12. Typical Bullying Behavior at Work
Hurtful Rumors and Status Envy
Exclusion
Management Public Yelling
Prejudice of any Type
Persist in Unwanted Contact
Unreasonable Management Demands
Backbiting a Leader
Sabotaging Co-Workers Ideas
Cyberbullying

13. What To Do
Do Not Be A Bystander