9. ¿Cómo trabaja un E.R.P.? 8 Employees Managers and Stakeholders Central Database Reporting Applications Human Resource Management Applications Financial Applications Manufacturing Applications Inventory And Supply Applications Human Resource Management Applications Service Applications Sales and Delivery Applications Sales Force And Customer Service Reps Customers Back-office Administrators And Workers Suppliers

10. Componentes De un E.R.P. Finanzas: modules for bookeeping and making sure the bills are paid on time. Examples: General ledger Accounts receivable Accounts payable Recursos Humanos: software for personnel-related tasks for corporate managers and individual employees. Examples: HR administration Payroll Self-service HR Manufactura and Logistica: A group of applications for planning production, taking orders and delivering products to the customer. Examples: Production planning Materials management Order entry and processing Warehouse management 9

11. Un ejemplo sin tener:ERP 10 Customers Customer Demographic Files Sales Dept. Vendor Orders Parts Accounting Files Purchasing Files Order is placed with Vendor Invoices accounting Inventory Files Warehouse Checks for Parts Calls back “Not in stock” “We ordered the parts” “We Need parts #XX” “We ordered the parts” Sends report Ships parts

12. El ejemplo con: ERP 11 Database Customers Sales Dept.Purchasing Warehouse Accounting Vendor Inventory Data If no parts, order is placed through DB Orders Parts Order is submitted to Purchasing. Purchasing record order in DB Order is placed with Vendor And invoices accounting Financial Data exchange; Books invoice against PO Books inventory against PO Ships parts

13. Algunos Vendedores : Baan JD Edwards Oracle PeopleSoft SAP 12