1. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch Agile Tour 2013 - Vietnam Complex – Simple – Complicate - Chaos

2. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch Personal Sheet 1.First Name_______________________________ 2.Gender  male  female  complicated 3.Age Group  50 4.Nationality_______________________________ 5.Organization_______________________________ 6.Job Title_______________________________ 7.Agile Level  none  junior  medior  senior

3. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch Cynefin framework 3

4. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch Cynefin Framework Cynefin / ˈ k ʌ n ɨ v ɪ n/ is a Welsh word, which is commonly translated into English as 'habitat' or 'place‘. The name serves as a reminder that all human interactions are strongly influenced and frequently determined by our experiences, both through the direct influence of personal experience, as well as through collective experience, such as stories or music. http://en.wikipedia.org/wiki/Cynefin 4 Dave Snowden

5. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch 5 CHAOS COMPLICATED COMPLEX DISORDER SIMPLE Sense, Categorize – Respond Best Practice SIMPLE Sense, Categorize – Respond Best Practice Cause and effect relationships exist, are predictable and are repeatable

6. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch DISORDER 6 CHAOS COMPLICATED Sense, Analyze – Respond Good Practice COMPLICATED Sense, Analyze – Respond Good Practice COMPLEX SIMPLE Sense, Categorize – Respond Best Practice SIMPLE Sense, Categorize – Respond Best Practice Cause and effect relationships exist, but are not self-evident, and therefore require expertise

7. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch DISORDER 7 CHAOS COMPLICATED Sense, Analyze – Respond Good Practice COMPLICATED Sense, Analyze – Respond Good Practice COMPLEX Probe, Sense – Respond Emergent Practice COMPLEX Probe, Sense – Respond Emergent Practice SIMPLE Sense, Categorize – Respond Best Practice SIMPLE Sense, Categorize – Respond Best Practice Cause and effect relationships are only obvious in hindsight, with unpredictable, emergent outcomes.

8. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch DISORDER 8 CHAOS Act, Sense – Respond Novel Practice CHAOS Act, Sense – Respond Novel Practice COMPLICATED Sense, Analyze – Respond Good Practice COMPLICATED Sense, Analyze – Respond Good Practice COMPLEX Probe, Sense – Respond Emergent Practice COMPLEX Probe, Sense – Respond Emergent Practice SIMPLE Sense, Categorize – Respond Best Practice SIMPLE Sense, Categorize – Respond Best Practice No Cause and effect relationships can be determined.

9. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch DISORDER 9 CHAOS Act, Sense – Respond Novel Practice CHAOS Act, Sense – Respond Novel Practice COMPLICATED Sense, Analyze – Respond Good Practice COMPLICATED Sense, Analyze – Respond Good Practice COMPLEX Probe, Sense – Respond Emergent Practice COMPLEX Probe, Sense – Respond Emergent Practice SIMPLE Sense, Categorize – Respond Best Practice SIMPLE Sense, Categorize – Respond Best Practice

10. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch 10 CHAOS Act, Sense – Respond Novel Practice CHAOS Act, Sense – Respond Novel Practice COMPLICATED Sense, Analyze – Respond Good Practice COMPLICATED Sense, Analyze – Respond Good Practice COMPLEX Probe, Sense – Respond Emergent Practice COMPLEX Probe, Sense – Respond Emergent Practice SIMPLE Sense, Categorize – Respond Best Practice SIMPLE Sense, Categorize – Respond Best Practice DISORDER

11. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch Management Simple Bureaucratic environment tend all problem to be a failure of a process Complicated Expert environment tend all problem to be a failure having enough time and resources to do analysis Complex To resolve a problem we gather a lot of people with a lot of different knowledge to resolves the crisis Chaos Everyone do what they have been told Normal Everyone is in the disorder space and sense the situation 11

12. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch 12 CHAOS Act, Sense – Respond Novel Practice CHAOS Act, Sense – Respond Novel Practice COMPLICATED Sense, Analyze – Respond Good Practice COMPLICATED Sense, Analyze – Respond Good Practice COMPLEX Probe, Sense – Respond Emergent Practice COMPLEX Probe, Sense – Respond Emergent Practice SIMPLE Sense, Categorize – Respond Best Practice SIMPLE Sense, Categorize – Respond Best Practice DISORDER

13. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch GAME Simple – Complicated – Complex – Chaos 13

14. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch Game Simple : create team of 5 Complicate : culture game Complex: culture game Chaotic: two orders 14

15. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch

16. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch 16

17. Alexandre Cuva Twitter: @cuvaalex www.smartlinksa.ch Alexandre Cuva CIO for Smartlink a Swiss Financial Company Experience with distributed Scrum teams in Vietnam & India Agile Transition Coach, Scrum Master, Product Owner Management 3.0 & Certified Scrum Developer Trainer Event speaker ITIL V3 “I coach teams and organization to become highly productive.” E-mail : alexandre.cuva@gmail.com http://www.slideshare.net/GToronto Speaker 17