1. © Ryanair 2014 GTMC LON 15 JULY

2. © Ryanair 2014 Europe’s Favourite Airline  Europe’s Lowest Fares/Lowest Unit Costs  Europe’s No 1, Traffic– 84.6m (No.1 or 2 in most markets)  Europe’s No 1, Coverage– 69 Bases  Europe’s No 1, C’mer Service– Low Fares\On-time\Bags\Canx – Always getting better programme – Digital plan rollout  Fwd bookings & Ld factors rising since Sept 13  Unblemished 30 year Safety Record  Aircraft order rises to 180 to deliver over 110mpa (+40%) by FY19

3. © Ryanair 2014 3 C’mers (m’s) FY 2014 FY 2016FY 2015FY 2018FY 2017FY 2019 Ryanair Growth c. +40% Source: Latest traffic stats for 12 mths to Mar14 and company forecasts. No 1 For Traffic

4. © Ryanair 2014 No 1 For Coverage  69 bases  186 airports  30 countries  1,600+ routes  84.6m c’mers p.a.  297 a/c – all 737-800’s  Newest fleet (< 5 Yrs)  180 a/c order

5. © Ryanair 2014 5 Strong Market Positions UK (115) Germany (112) Spain (103) Italy (84) France (73) Portugal (20) Belgium (17) Ireland (16) Poland (14) Morocco (11) 13% 4% 18% 21% 6% 13% 21% 40% 27% 13% RYA Share Source: 2013 Dep. Seats per Capstats & Diio Mii. Mkt positions adj. for 2014 schedules. Country (Cap m’s)No. 1No. 2 Vueling easyJet Jetairfly AF-KLM Wizz easyJet No. 3 IAG Air Berlin IAG Alitalia easyJet SN Brussels Aer Lingus LOT easyjet Luft AF- KLM TAP RAM

6. © Ryanair 2014 Europe’s Lowest Fares LOW Ryanair MEDIUM Norwegian easyJet Aer Lingus (s/h) Alitalia HIGH TAP Lufthansa IAG AF-KLM + 80% + 83% + 102% + 222% + 352% + 411% + 426% + 552% > RyanairAvg. Fare €46 €83 €84 €93 €148 €208 €235 €242 €300 (-4%) Source: Latest company annual reports

7. © Ryanair 2014 Ryanair in Transition

8. © Ryanair 2014 Customer Experience Improving 8  24hr grace period to correct minor b’king errors – Nov  Quiet flights (early AM, late PM) – Nov  2 nd free small carry on bag – Dec  B’rding card reissue & bag fees cut – Dec  New Groups & Corp. Travel Dept. – Jan  Allocated seating – Feb  Improving experience supported by T.V. advertising

9. © Ryanair 2014  Simpler website (17 to 5 clicks) – Nov  “My Ryanair”, c’mer registration – Dec  New website incl. “Fare Finder”, great response – Mar  GDS (Galileo/Worldspan) for business agents – April  New mobile app for smart phones & tablets – July  New business product in pipeline  Program of continuous IT & digital improvement underway Digital Experience Improving

10. © Ryanair 2014 New Ryanair App  Log in with ‘My Ryanair’ profile  Search Ryanair’s 1,600 low fare routes  Make quicker flight bookings  Choose & book allocated seats  Manage bookings & add baggage  Book hotels & car hire  Book optional services such as insurance  Check-in & download mobile boarding passes  View live flight information

11. © Ryanair 2014 Business - Saves Time & Money  Business fares - significantly cheaper than others  Flexible tickets  Fast track security at Dub, Stan & others  Checked bag allowance  Free premium seat & priority boarding  Board first (or last), exit first – your choice  Corporate support desk – we’re here to help  Fully mobile experience with new App  Available on Ryanair.com or TMCs

12. © Ryanair 2014  130+ routes & 300+ daily flights to/from London  All jet fleet, reliable, No.1 on-time service  More routes, better timings & freq to Europe  New routes: Athens, Basel, Bucharest, Cologne Dortmund, Edinburgh, Glasgow, Lisbon  Flight increases on Barcelona, Berlin, Bremen, Dublin, Milan, Pisa, Rome Better for Your Business

13. © Ryanair 2014 Summary  Lowest fares, lowest costs in Europe  No 1 or 2 share in major EU markets – platform for growth  180 a/c order + improving c’mer experience driving growth  GDS opens new business markets – 2 nd GDS announcement Sept  STN: 12 new winter routes, over 2.5m new c’mers p.a.  2 new STN -Scotland routes - EDI & GLA (3 x daily)  Europe’s customers save over €10bn by choosing Ryanair  UK customers save over €3.5bn by choosing Ryanair  “Always getting better” delivers for customers, people & shareholders

14. © Ryanair 2014  We help everyday people save money on air travel  Ryanair is getting better for customers  Ryanair is getting better for business travel Hopefully what you take from this……