1. VMWare Troubleshooting Basics Lewis Talley

2. Memory ESXi incorporates a number of memory management techniques such as (transparent page sharing, Ballooning, Host Swapping, and Compression) to better manage memory Ballooning: ESXi can use ballooning to force a VM to give up memory pages that the guest OS considers least valuable. This causes the VM to “inflate” its local balloon (page file) Will respond as fast the datastore the swap is on, but slower than RAM.

3. What to look for

4. CPU CPU Ready – the percentage of time a vCPU is ready to execute, but it waiting for the hypervisor to schedule it to execute. VMWare recommends keeping this below 5%. This means that we need to right size our guests

5. CPU Ready – an example Noticed sluggish guest performance Reduced vCPU count from 4 to 2 Guest performance increased and CPU Ready decreased

6. Disk Understanding where disk latency can come from Metrics are available (below) and can be analyzed graphically by tools such as esxplot (free) Report card InSource developed..

7. Network Percentage of dropped packets (should be less than 1) Can be caused by variety of reasons Sometimes hard to see with vSphere client (since data is aggregated)

8. ESXTop Network Issues Here we can see a VM that is dropping 6% of packets

9. Helpful utilities ESXPlot Allows you to graphically visualize ESXTop output VisualESXTop Similar to ESXPlot IOMeter Used to test performance of storage Wireshark Helpful in analyzing network traffic

10. Questions? Contact us..