1. New resources to help staff caring for residents at the end of life Tieman JJ, Dicker R, Hayman S PCNSW Nov 2012

2. RAC and End of Life Residential aged care in Australia –185,000 places –2,760 facilities –50,000 deaths in 2010/11 Policy Emphasis –Living Better, Living Longer –National Palliative Care Strategy –Dementia as priority health area Challenges in care –Comorbidities (Dementia) –Resourcing and workforce

3. Why a Hub? Hubs –Discrete set of content and resources reflect specific context of a particular group Recognises RAC engagement in EOL care Relationship to evidence Online (24/7) Success of previous hubs –GP, Nurses

4. Development Processes Needs Partners Content Development Pre-Post Marketing Hub Production Evaluation

5. Partnerships Partners –National Advisory Group –Working Group –RAC Search Filter Group –Feedback Providers –Reviewers Ensure clinical/functional utility

6. Issues in development Size and expectations of the sector Diversity of potential users Acknowledging RAC environment and areas of expertise Evidence based practice in this context Starting not finishing

8. Hub Content People working in RAC; Care Issues; Facility and Quality Issues; Recognising Resident’s Concerns; Communication; For Residents and Families; Resources and Tools; and News and Events

11. RAC Search Filter RAC Search Filter Advisory Group Development Process –Gold Standard –Term Selection –Search Testing –Post hoc relevance PubMed Translation –Open access, free to use –Hyperlinking for one click searching

13. Building Awareness Project News during development Invitations to participate/feedback Associated work/Cross promotion Launch –Ambassador for Ageing (Also Minister for Ageing) –Held in a RACF –Release day announcements –Launch pack

14. Supporting engagement Communications strategy RAC Promotional materials DVDs My Learning module RAC newsletter

15. Conclusion Hub recognises role and realities of RAC and EoL Processes involved working with RAC Encouraging access and learning

16. CareSearch would like to thank the many people who contribute their time and expertise to the project including members of the National Advisory Group and the Knowledge Network Management Group. CareSearch is funded by the Australian Government Department of Health and Ageing. www.caresearch.com.au