1. International Congress and Convention Associationwww.iccaworld.com MEETINGS MANAGEMENT SECTOR MEETING Miranda Ioannou & Jurriaen Sleijster 49 th ICCA Congress & Exhibition Hyderabad - India Sunday 24 October 2010 10:30 - 11:30h International Congress & Convention Association

2. International Congress and Convention Associationwww.iccaworld.com Session: HR Strategy for Meetings Management Companies Guest speaker: Mr Ravindran CEO Strategic Human Resources Management India

3. International Congress and Convention Associationwww.iccaworld.com What it is all about… Finding the right staff Keeping the right staff Competition Train or hire? Company culture Tomorrow’s employees And so much more…

4. International Congress and Convention Associationwww.iccaworld.com Issue 1 The challenge of service companies to find the right staff

5. International Congress and Convention Associationwww.iccaworld.com Issue 2 Staff turnover & how to motivate and keep staff

6. International Congress and Convention Associationwww.iccaworld.com Issue 3 Competition…

7. International Congress and Convention Associationwww.iccaworld.com Issue 4 Train them or buy them smart?

8. International Congress and Convention Associationwww.iccaworld.com Issue 5 Cultural differences & their impact in the global workplace

9. International Congress and Convention Associationwww.iccaworld.com Issue 6 Tomorrow’s employee

10. International Congress and Convention Associationwww.iccaworld.com Issue 7 Remuneration models: fix, variable, incentive, non-monetary rewards

11. International Congress and Convention Associationwww.iccaworld.com Questions & answers The floor is open…

12. International Congress and Convention Associationwww.iccaworld.com Thank you! 49 th ICCA Congress & Exhibition Hyderabad - India Sunday 24 October 2010 10:30 - 11:30h International Congress & Convention Association