1. Progressing from labour market intelligence to HE level provision that is well supported by employers Chris Evans, Director Marchmont Observatory www.marchmont.ac.uk Marchmont Observatory

2. Employer Engagement Continuum

3. The Partners Exeter University Marchmont Observatory Bath University Plymouth University University of West of England Weymouth College Petroc

4. What did we do? Reviewed the nature and impact of existing processes of employer engagement Developed new approaches to employer engagement and embedding these within HEIs in the South West Provided some detailed intelligence about employer demand for workforce development provision

5. Auditing Employer Engagement A Good Practice Review Guide to Reviewing Employer Engagement Employer engagement process checklist Case Studies

6. Using LMI LMI and Employer Engagement Report LMI Template LMI Handbook LMI Guide

7. CRM Systems CRM Guide CRM Presentation CRM Movieclip Employer Engagement Toolkit: Workflows, Protocols and Risk Assessment Customer Relationship Management Strategy Specification CRM module

8. Relationship Building Organisational Needs Analysis Tool Customer Satisfaction Questionnaire Employer Engagement Toolkit: Workflows, Protocols and Risk Assessment Opportunities for engagement Brochure CDP Employer Survey Questionnaire Case Studies