1. Oracle eBusiness – R12 Upgrade Value Propositions

2. Why HCL for R12 Upgrade? Proven Framework and Methodolo gy Solution Assets – Accelerators & Tool Kits Strong Upgrade Experience Dedicated Capability Leaders for Specialized Tracks Strategic Partnership with Oracle Expertise across lifecycle HCL for R12 Upgrade 35+ R12 Engagements 400+ Upgrade Experienced Consultants Strong Customer Reference Minimized Business Impact with smooth cutover Upgrade Specialist DBAs for Minimum Downtime

3. Leadership Position in R12 Engagements R12 Engagement types Propositions & differentiators  Transformational projects such as BPR / BPM to R12 Blue printing  R12 Assessments services with R12 upgrade approach backed with objective decision process and business benefits.  Custom build R12 upgrade methodology with a upgrade mixed with Implementation approach towards faster upgrade cycle and fitment of business process changes.  Minimum business impact with an optimized down time  Multi pass upgrade methodology for a risk free upgrade  Strong Track record - Successfully delivered 150+ Upgrade/Implementations projects globally including 35+ R12 engagements  Upgrade CoE to with assets and knowledge base to support Projects  Mature global relationship with Oracle – Global SI, Platinum Partner  Use of proprietary tools and methodologies to reduce development / deployment effort and time-to-market Representative Oracle R12 engagements clientele

4. Proven Framework & Methodology

6. AssessPro TM – Upgrade Assessment Methodology Recommendations Re-Implementation / Stay Put / Upgrade Recommendations Re-Implementation / Stay Put / Upgrade

7. Solution Assets – Accelerators & Toolkits

8. Solution Assets Accelerators & Toolkits

9. R12 Upgrade Center

10. R12 Upgrade – Tools and Accelerators - Benefits

12. Upgrade Tool – COMIT (Custom Object Migration Tool) Customization Discoverer Impact Analyzer Discover, Analyse and Migrate customizations to R12 Customization Discoverer Identifies customization Impact Analyzer Analyzes impact of migration Object Migration Migrates object to higher version

13. Customization Discoverer Features – Based on directory set and the string value entered, identifies all the custom objects – For searching all the directories in APP_TOP, the directory and string value is left empty  R12 Upgrade Pain points  In ideal scenario, all custom objects follow naming convention and in custom top directories.  In few cases, for objects undocumented and lying scattered, taking an inventory of the custom objects lists is painstakingly long process  Benefits  Taking an asset of all custom objects(.sql,.pls,.pks,.pkb,.rdf,.fmb) is simple (takes < 15 mins for site level)  Flexibility in terms of search. Search specifically for reports or SQL files or only form objects.

14. Impact Analyzer R12 Upgrade Pain points – Technical complexity involved in custom upgrade is hard to estimate, unless otherwise he or she is R12 expert – For a R12 data model specialist, analysis and review of efforts involved for each object is a painstakingly tedious tasks  Impact Analyzer Features  With built-in data model mapping between 11i and R12, reviews and analyzes all the scripts (sql, pls, plb, xml, txt files) as well as 6i Forms and Reports  Objects are classified as High, Medium and Easy complexity based on the number of changes required.  Impact Analyzer Benefits  Complexity estimation helps with efforts estimation for custom technical objects 11i to R12 upgrade  Multiple objects can be chosen ad-hoc  Impact analysis can be done in existing 11i instance  Reduction in Analysis phase of the technical upgrade by almost 80% (of usual time)

15. iLoad - Intelligent Data Loader Features Fixes the data file layout of the various conversions. Enables upload of legacy data from desktop to Oracle data model through the single stop GUI. Performs mandatory validations. Flexibility for the technical consultant to add validations – customer specific. Upload data to Oracle through GUI.

16. Solution Lab What does this mean for our Clients?  Solution Visioning using Vision instances from HCL Solution Lab across Oracle products  Visibility to functionality and features being addressed in future releases  Stay update to date on Oracle Technology stack including Fusion Middleware, ADF framework, etc  The lab hosts 35 solutions for demo purposes to clients; adding around 4-5 solutions every year  Facilitates innovation, client workshops and solution visioning exercises – around 25 events so far  Promote collaboration between HCL and Oracle executive leadership, technologists, and product development personnel  Link HCL Delivery Centers, Technology Labs and Centers of Excellence with Oracle’s R&D teams  Bring new technologies, products and Oracle developments into HCL and create a skill base HCL has established the HCL Innovation Center for Oracle. The center is a one of it’s kind center developing Extended Business Solutions & Platform BPO Offerings

17. Recognition & Voice of Customer

18. Recognition

19. R12 Upgrade – Case Studies

20. R12 Upgrade Customers - Summary

21. An R12 Upgrade Case Study Industry: Hi Tech Headquarters: Georgia, USA Location : Americas, Europe, APAC Modules: - 36 modules covering Record to Reporting Order to Cash Procure to Pay Manufacturing Contracts for Service Fortune 500 provider of technology solutions CLIENT A global technology company whose assisted and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, public sector and gaming organizations in more than 100 countries. OBJECTIVES  Reduce operational cost  Leverage the enhanced functionalities offered by Oracle R12  Improve business process performance  Increase data or decision quality  Increase process compliance  Gear up for business growth THE SOLUTION  HCL’s SMART Methodology  12 Months Duration  Peak strength of 16 Onsite and 60 at offshore  4 Test Cycles  15 Practice Upgrades  State of art Oracle SPARC T4 architecture  Co-Location with Customer for key phases UPGRADE CHALLENGES  Global Big Bang approach for 31 countries across Americas, Europe and Asia  27000 CEMLI Objects  15000 Global users  70 Bolt-ons/ Integrations  Minimum upgrade downtime  8 Terabytes of Data CUSTOMER SPEAK HCL was awarded ‘Delivery Excellence Award’ for the Project Our suppliers are critical partners that help NCR every day around the world meet the needs of our customers, drive operational excellence and deliver innovative, cost-effective solutions for our diverse group of stakeholders. This select group of recognized suppliers demonstrates leadership and innovation in areas that are crucial to keeping our business moving forward. They bring unique ideas that continue to raise the bar and redefine the value of partnership in order to truly drive a next-in-class organization Senior Vice President, Global Operations

22. An R12 Upgrade Case Study Industry: Manufacturing Headquarters: Washington, USA Location : North America, Canada, Australia, Mexico, Europe Modules Financials i-Expenses Projects CRM Manufacturing Provider of solid-state meters & automated meter reading technology CLIENT Provider of solid-state meters and automated meter reading technology to enterprise-wide software platforms and real-time analytic applications for energy and water providers around the world; OBJECTIVES  Design a new global finance structure – COA Redesign and Improve Corporate Finance Technology Platform  Implementing changes to retained earnings and Cumulative translation adjustment accounts  Address unique Revenue recognition policy  Implementation of Oracle Manufacturing for a chosen site by enabling the functionality in R12. THE SOLUTION  Chart of Accounts Redesign and Implementation of new Chart of Accounts design by leveraging R12 features  Implemented Oracle Manufacturing modules along with Advanced Supply Chain Planning and Mobile Supply Chain Applications  Built Integrations: Oracle Manufacturing with Custom Forecasting system, Oracle Receivables with Vertex Tax Application. CUSTOMER SPEAK Thank you for your contributions and support to our Oracle R12 Project. Today Itron began operations in Oracle R12 with a new Chart of Accounts. This is a great achievement that was possible due to much effort and teamwork. We appreciate the partnership of the HCL team, both onsite and off-shore, to ensure this milestone and our success” - IT Program Manager UPGRADE CHALLENGES Changes to Chart of Accounts Downtime for Upgrade Cutover activities Use Oracle standard functionality without reimplementation to achieve COA objective Implementing changes to retained earnings and Cumulative translation adjustment accounts

23. Provider of Retail, Investment Banking and Asset Management Services CLIENT A leading financial services provider in Oman with assets worth over USD 18 billion, with a strong presence in Corporate Banking, Retail Banking, Investment Banking, Treasury, Private Banking and Asset Management. OBJECTIVES  Redesign Performance Appraisal process and Time Capturing and Processing workflows  Use Oracle standard functionality for all other modules without reimplementation to achieve COA objective  Implementing changes to retained earnings and Cumulative translation adjustment accounts  Make system ready for Implementation and integration of 12 new oracle modules post upgrade THE SOLUTION  Redesign of processes, assessment of new functionalities and refinement of processes happened in parallel with the technical upgrade  Rollout of HRMS and Payroll solution to 2 new countries  To test integrations with third party applications, System Integration testing was given due importance BUSINESS BENEFITS  Upgraded applications and database along with redesign and refinement of Business process  Extension of Payroll Solution to the newly created business groups.  Redesigned and streamlined Time and Attendance Module to capture the attendance data more effectively  New Reports designed which have made reporting more effective Industry: Banking Headquarters: Muscat, Oman Location : Middle East Modules: - Financials Order to Cash Procure to Pay HRMS (OTL, iLearning, Payroll) Projects UPGRADE CHALLENGES  Integration with 3 rd Party Applications  Incorporation of new functionalities involved redesign of business processes  Payroll Rollout – Involved retrofitting about 3000 HR and Payroll customizations  Custom Profile pages were setup to manage security and access across different business groups. An R12 Upgrade Case Study

24. Thanks

25. Backup

26. Why R12? Release 12 has brought major architectural improvements to the Financials products that allow you to build consistent, centrally managed financial structures. Centralize and Standardize Release 12 will provide advanced database capabilities, newer extensions, personalization, and improved security for enterprise applications which will also help in better and improved integration to other oracle products like Demantra and OBIEE. Build a Foundation for the Future Release 12 will provide advanced database capabilities, newer extensions, personalization, and improved security for enterprise applications Improved Architecture Release 12 comes with a wealth of productivity improvements including dashboards, checklists and wizards, that save time and streamline workflows. Work Smarter Existing business using R12 can reduce business risk by migrating to the latest release which would be supported by Oracle. Reduced Business Risk

27. R12 Upgrade Benefits Key Value DriversTangible BenefitsImprovement Range Multi - Org Access  Ability to access information of Multiple OU from Single responsibility  Flexibility in submitting the reports  Setup and Master maintenance can be executed from single responsibility which will reduce the maintenance.  MIS reports for all OU can be executed from single responsibility which saves time during period close.  Up to 5%  5% - 15% Master Data  Enhanced TCA architecture  Forms are replaced by OAF Pages  Shared Service Centers  Reduced effort in maintaining the master data as it is centralized  15% to 20% User Management  Role based user Management  Enhanced User access controls  This is one time setup which can be reused during the rollouts  5% to 15 % Reporting  Enhanced reporting using BI and XML publisher.  More flexibility is generating the reports in required format (XL, PDF, RTF etc) which will reduce the customizations  5% to 15 % General User Interface Financials Operations

28. R12 Upgrade Benefits Key Value DriversTangible BenefitsImprovement Range GUI Features New Look and Feel Better User Interface HTML Pages and Oracle Forms Performance Reporting  Increased Responsiveness to Business  Easier/ Faster to Train users  Enhanced Self-Service  R12 Flexi Reporting enables IT to easily create user-friendly reports  Up to 5%  5% - 15%  15% - 20% Add-On Benefits Enhanced Security features Improved Stability Consolidated view for global decision making Improved and Centralized process  Standardized business process help reduce cost  Reduce effort by minimizing redundant task  Reduced cost of customization  Shared service capabilities for payables  15% - 20%  10% - 15%  15% - 20% General User Interface Financials Operations

29. R12 Upgrade Benefits Key Value DriversTangible BenefitsImprovement Range Subledger Accounting  Enhanced accounting engine  Easy maintenance of chart of accounts using the Alternate Accounting feature  Draft Accounting  Parallel accounting for multiple reporting requirements  Reduced effort to update changes account code combinations  Faster resolution for accounting related issues during period close.  Reduced manual effort in covering multiple reporting requirements  Up to 5%  5% - 15% Payments  Centralized maintenance of bank master details.  Flexibility to create centralized payment batch covering multiple Org and currency.  Enhanced error handling features  Facility to add custom validation to avoid user mistakes  Reduced effort to create new banks and update existing bank information  Seamless batch processing  Reduced effort for customizing the check formats  Up to 5%  5% - 10%  10% - 15% Fixed Assets  Enhanced asset addition and retirement features.  Auto roll back option for depreciation and accounting.  Reduced effort during asset addition as information can be copied from AP  Automatic depreciation calculation  Reduced time for processing Depreciation during period close  Up to 5%  5% - 10% General User Interface Financials Operations

30. R12 Upgrade Benefits Key Value DriversTangible BenefitsImprovement Range Payables  Improved accrual reconciliation process.  Automated Write-Off Accounting.  Improved Supplier master creation and maintenance.  Faster month close as the accrual rebuild process will only update delta records in the table.  Reduced effort to for creating write- off journals  10 - 15%  30% - 40% Receivables  Activity Based revenue recognition.  Reduced manual effort calculating and accounting the revenue recognition  5% - 10% General Ledger  Automated GL posting from sub ledgers  Improved Account analysis and drilldown  Enhanced consolidation process  Reduced effort in posting the journals during period close.  Financial Report (FSG) can be executed for multiple ledgers  Consolidation mapping at COA level instead of ledger level which leads to easy creation and maintenance  5% - 10%  10% - 15% E-Business Tax  Enhanced Global Tax Engine for better accounting and reporting.  Easy integration with external tax vendors for country specific tax  Reduced cost and complexity in complying with multiple tax authorities  Reduced effort in tax configuration of new entities  10% - 15%  10% - 20% General User Interface Financials Operations

31. R12 Upgrade Benefits Key Value DriversTangible BenefitsImprovement Range Inventory  Advanced lot controls  Dual UoM  Inventory Allocation, Reservation and picking rule enhancements.  Material Workbench enhancements  Material Status Control  Reduced effort for creating and updating the item master.  Better drill down analysis  10% - 15% Manufacturing  Enhanced Flow Workstation  Manufacturing Execution System (MES).  “One Stop Shop” for Manufacturing Operations Management (i.e. integrate with WIP, Quality, etc.)  Easier transaction execution for operators than in WIP  10% - 15%  10% - 20% Service Contracts  Install Base - New look and feel with additional functionality  Install Base Service Contract Integration enhancement  Service Contract Workflow Enhancement  Improved business functionality  15% - 20% General User Interface Financials Operations

32. R12 Upgrade Benefits Key Value DriversTangible BenefitsImprovement Range Order Management  Enhanced Revenue Recognition and COGS processing  Improved security features for credit card orders.  Reduced customization in COGS accounting  Reduced effort for processing Credit Card orders  15% - 20%  10% - 15% Purchasing  HTML based workbench  Integrated with Advanced Pricing  Improved Supplier communication  Improved business functionality  More user-friendly GUI  10 % – 15% HRMS  Ability to change the Final Process Date  Documents of Record :  HR Checklists  Global Deployments  Improved business functionality  5% - 15% General User Interface Financials Operations