1. Continuous Quality Improvement Plan (CQIP) Early Ed Con October 17, 2015

2. Your Presenters Today Amy Whitehead-Pleaux, Region 2 Program Quality Specialist Jody Dominguez, Region 3 Program Quality Specialist Pam Roux, Educator and Provider Support Specialist Gwen Alexander, Associate Commissioner for Program Quality Supports

3. In this introductory workshop, you will learn about the new EEC Continuous Quality Improvement Plan (CQIP). Planning for quality improvement is the heart of MA QRIS! The CQIP helps you identify areas of strength and areas of potential growth in your program. You will walk away from the workshop with ideas about how to implement quality action steps in your program. 3 Workshop Objectives

4. Agenda Welcome and Icebreaker What is Continuous Quality Improvement (CQI)? What are the parts of the EEC CQIP template? What is the CQI planning process? How can I get started? Q & A

5. What is Continuous Quality Improvement? A thoughtful and intentional process of improving the quality of services and practices in programs, to achieve better outcomes for children and families. ©Children’s Trust 2014

6. What is a CQI Process? Implement Reflect Develop

7. We have not yet started working on the plan We have begun gathering information to use in our plan We have a draft plan We have a completed plan Not Applicable (don’t work directly in a program) Currently, where is your program in the development of your Program Improvement Plan?

8. CQIP in Massachusetts This is the Program Improvement Plan (PIP) referenced in the QRIS Standards Programs use data collected from the required QRIS Measurement Tools EEC piloted the CQIP as part of the 2014 QRIS Program Quality Improvement Grants Almost 300 programs and providers created plans in Phase One of the 2014 QRIS Grant CQIP is now a required QRIS document ©Children’s Trust 2014

9. CQIP Plans There is a CQIP for each program type Reflect three program types – Center-Based/School-Based – Family Child Care – Afterschool/Out of School Time Aligned with QRIS Standards ©Children’s Trust 2014

10. FCC Owner (licensee) or FCC Assistant Director/Administrator Educator FCC System Personnel Consultant What is your role in your program?

11. Who Should Work on a CQIP?

12. Sections of the CQIP 1.Program Information 2.Steps for Completing the Form 3.Environment Rating Scales 4.QRIS Required Documentation, Workforce Qualifications and Professional Development 5.Required QRIS Measurement Tools 6.Additional Action Steps

13. Program Information ©Children’s Trust 2014

14. Steps for Completing the Form ©Children’s Trust 2014

15. We used the tools but haven’t used the information yet Used the information to think about improvements to our program We used the information to formulate an improvement plan We haven’t used the measurement tools yet Not Applicable (don’t work in a program) How have you used information/data from the measurement tools in the planning process?

16. Environment Rating Scale ©Children’s Trust 2014

17. QRIS Required Documentation, Workforce Qualifications and Professional Development ©Children’s Trust 2014

18. Required QRIS Measurement Tools ©Children’s Trust 2014

19. Additional Action Steps

20. Sign the Completed Plan ©Children’s Trust 2014

21. Example: Furnishings for Relaxation and Comfort ECERS, ITERS and FCCERS require “Cozy Areas” For SACERS a considerable amount of softness is also required o Need a substantial amount of softness/combination of soft items o Cozy areas need to be protected o Cannot be used for active play—should not include active play materials EX: FCCERS: 3. Provision for relaxation and comfort

22. What are the strengths of this space? What are the areas for potential growth? What action steps could you take to improve the quality? Small Group Discussion

23. Sample Action Step – FCCERS-R ©Children’s Trust 2014

24. Sample Action Step- SACERS-R ©Children’s Trust 2014

25. Sample Action Step- ITERS-R and ECERS-R ©Children’s Trust 2014

26. Program Quality Specialists Educator and Provider Support (EPS) Grantees Home Monitor/Visitor EEC website/resources Assessment training or measurement tools training QRIS Health Advisors Others???? Which of these supports do you plan to use as you develop/update your CQIP (check all that apply)?

27. How can I get started? 1.Download CQIP Template from the EEC website o Go to Mass.Gov/EEC o Click on QRIS (bottom left of the web page) o Click on Resources o Click on the CQIP for your program type and in your language 2.Follow the instructions in the CQIP ©Children’s Trust 2014

28. Develop Implement Reflect Develop

29. Implement Reflect Develop

30. Reflect Implement Reflect Develop

31. Small Group Work – Practice Writing the CQIP 31

32. Group Share What did you enjoy about this process? What was challenging? What support do you need? 32

33. Questions and Answers

34. Listen to the recorded Webinar on the CQIP https://attendee.gotowebinar.com/recording/2917528082211530241 https://attendee.gotowebinar.com/recording/2917528082211530241 Join the MA QRIS On-line Learning Community QRIScommunity.org Visit the EEC website http://www.mass.gov/edu/birth-grade-12/early-education-and- care/provider-and-program-administration/quality-rating-and-improvement- system-qris.htmlhttp://www.mass.gov/edu/birth-grade-12/early-education-and- care/provider-and-program-administration/quality-rating-and-improvement- system-qris.html QRIS General Information – General QRIS policy and standard questions, as well as technical questions about the on-line QRIS application and self- assessment may be directed to the EEC Helpdesk eechelpdesk@massmail.state.ma.us eechelpdesk@massmail.state.ma.us To Learn More About MA QRIS

35. QRIS Email List Sign up for EEC’s new QRIS email list! We will send news, updates and information about the MA-QRIS! Sign up using any of the following methods: Click on this link: http://visitor.r20.constantcontact.com/d.jsp?llr=joxs7vqab&p=oi &m=1117426113993&sit=z7vdssyib&f=3ef7bca4-6d3a-45d7- ae20-50695f871d6a http://visitor.r20.constantcontact.com/d.jsp?llr=joxs7vqab&p=oi &m=1117426113993&sit=z7vdssyib&f=3ef7bca4-6d3a-45d7- ae20-50695f871d6a Text “QRIS” to 22828 Scan this QR code with your smartphone!

36. QRIS Program Quality Specialists REGIONEEC STAFFPHONEEMAIL ADDRESSMAILING ADDRESS 1 Diane Wiles Program Quality Specialist (413) 881-1547Diane.Wiles@massmail.state.ma.us 1441 Main Street Suite 230 Springfield, MA 01103 2 Amy Whitehead-Pleaux Program Quality Specialist (508) 461-1446 Amy.Whitehead- Pleaux@MassMail.state.ma.us 10 Austin Street Worcester, MA 01609 3 Jody Dominguez Program Quality Specialist (978) 826-1336Jody.Dominguez@MassMail.state.ma.us 360 Merrimack Street Building 9, 3rd Floor Lawrence, MA 01843 5 To Be Announced Program Quality Specialist Please email EECQRIS@MassMail.state.ma.us for support EECQRIS@MassMail.state.ma.us 1 Washington Street Suite 20 Taunton, MA 02780 6 To Be Announced Program Quality Specialist Please email EECQRIS@MassMail.state.ma.us for support EECQRIS@MassMail.state.ma.us 1250 Hancock Street, Suite 120-S Quincy, MA 02169

37. QRIS Health Advisors EEC/DPH CollaborationPHONEEMAIL ADDRESSMAILING ADDRESS Edwin Moralez QRIS Health Advisor Region 1 (413) 881-1546Edwin.Moralez@MassMail.state.ma.us 1441 Main Street Suite 230 Springfield, MA 01103 Lila Coverstone QRIS Health Advisor Region 2 and 6 (508) 461-1460Lila.Coverstone@MassMail.State.ma.us 10 Austin Street Worcester, MA 01609 Maureen Waitt QRIS Health Advisor Region 3 and 6 (978) 826-1319Maureen.Waitt@massmail.state.ma.us 360 Merrimack Street Building 9, 3rd Floor Lawrence, MA 01843 Karen Hughes Early Childhood Health Specialist (617) 624-5964Karen.Hughes@MassMail.state.ma.us Dept of Public Health Div for Perinatal, Early Childhood 250 Washington Street 5th Floor Boston, MA 02108

38. 38 QRIS Central Office Support EEC STAFFPHONEEMAIL ADDRESSMAILING ADDRESS Central Office Support Philip Steigman Program Quality Specialist (617) 988-7822Philip.Steigman@MassMail.state.ma.us 51 Sleeper Street 4th Floor Boston, MA 02210 Central Office Support Gwen Alexander Associate Commissioner for Program Quality Supports (617) 988-7812Gwen.Alexander@MassMail.state.ma.us 51 Sleeper Street 4th Floor Boston, MA 02210 Central Office Support Pam Roux Educator Provider Support Workforce Development/ PQ Registry (617) 988-7820Pam.Roux@MassMail.state.ma.us 51 Sleeper Street 4th Floor Boston, MA 02210 Central Office Support Jay Swanson Policy Analyst – Universal Pre-Kindergarten and Out of School Time (617) 988-7803John.Swanson2@MassMail.state.ma.us 51 Sleeper Street 4th Floor Boston, MA 02210 Central Office Support Evelyn Nellum Policy Analyst, Special Education -Inclusive Preschool Learning Environments (617) 988-6646Evelyn.Nellum@MassMail.state.ma.us 51 Sleeper Street 4th Floor Boston, MA 02210

39. Educator and Provider Support Grantees AgencyEPS ContactPHONEEMAIL ADDRESS Western MA: Region 1 Preschool Enrichment Team Kimm Quinlan 413-736-3900 ext.159 KQuinlan@valleyopp.com Central MA: Region 2 Family Services of Central Massachusetts Joanne Gravell 508-757-1503 x211 jgravell@cccfscm.org Northeast MA: Region 3 North Shore Community College Kathy Gallo (781-593- 6722 x6249kgallo@northshore.edu Southeast MA: Region 5 Child Development and Education, Inc. Elizabeth A. Reedy508-369-3673seepp@cdedu.us Metro Boston: Region 6 ABCDDonna Jasak617-348-6314Donna.Jasak@bostonabcd.org