1. Vysočina Region Regional Authority, IT department e-Communities & e-Inclusion

2. Basic facts on Vysočina region One from 14 Czech regions Area: 6925 m2 Population:522 846

3. Basic facts on Vysočina region  9 % of the territory of the whole CR  5 % of population  5 districts, 729 municipalities (!!)  500 municipalities on-line (using email)  193 incorporated institutions (schools, hospitals,...)  350 users in regional authority  ICT budget for 2004 – 1 mil EUR  15 employees of ICT dep.

4. Vysočina participation on Prelude

5. Vysočina’s Prelude projects  DA Basic Service Delivery  ePUSA – web portal of regional self-governments  SDZA – agendas administration and navigation  KEVIS - officials agendas effective administration  ePODATELNA – electronic registry, dynamic XML forms  DA Health and Social Services  Vysočina BezBarier – Regional web portal for people with disabilities

6. How to reach eCommunities benefits in public administration regional view from ICT back office head of IT department

7. How to get real benefits from ICT  sufficient knowledge of demand and needs of end users  strict procurement  to achieve transparency and future efficiency  precise definition of entries  clearly defined demand for quality (role of representatives and policy makers)  internal metrics and auditing system defined in advance  analysis of public and user feedback

8. How to get real benefits from ICT  thinking to have open public administration controlled by all citizens  new personal data protection rules against open services  introduction of totally new public services  free WiFi hotspots, cheap broadband and backbone infrastructure  huge role of public administration in e- Inclusion  market economy behavior against new types of disadvantaged groups

9. Problems with stressing only benefits  general knowledge of policy makers and consumers  education is still slower than ICT development  new needs of information and knowledge age  cost of development and implementation of high-techs  longer term lowering of market value of new technologies  decreasing speed of technological evolution  access to ICT driven by state aid and interventions or supporting new technology  (taxes, supporting programs against cell phones and mobile internet)

10. Contact Vysočina Regional Authority IT department Žižkova 57 587 33 Jihlava Ing. Petr Pavlinec (pavlinec.p@kr-vysocina.cz)pavlinec.p@kr-vysocina.cz http://www.kr-vysocina.cz