1. Washington State Practice Model Experiences

2. Snapshot of Implementation from 2007-2010 Adopted SBC as our practice model Introduction to SBC Presentations Piloted Intensive SBC Training & Coaching for CA Supervisors and Social Workers Intensive SBC Training for CA Supervisors and ManagersIntensive SBC Training for CA Social Workers

3. Specific activities to support the practice model: Stakeholder presentations Local office QA plans Partnered with court staff Case consultations The devil is in the details!!

4. To provide consistent best practice and operationalize the practice model, CA has integrated several processes and strategies to better serve children and their families. To provide consistent best practice and operationalize the practice model, CA has integrated several processes and strategies to better serve children and their families. Is a conceptual map enough?

5. Making the practice real CHILD SAFETY FRAMEWORK SAFETY AND FAMILY ASSESSMENTS SAFETY/CASE PLANS CASE CONSULTATIONS FAMILY TEAM DECISION MAKING MEETINGS SHARED PLANNING MEETINGS WRAPAROUND PRINCIPLES

6. Practice Model Coaching Program provides ongoing support, consultation, and assistance to staff Practice Model is part of the Performance Improvement Plan Changes to CA’s infrastructure: - Policy - Information System - SBC is in everything Where are we now?

7. Quality Assurance/ Quality Improvement System Competency-Based Professional Development Evaluation Where are we going?

8. Implementation is more than a training plan Define the goals/outcomes desired Make infrastructure changes early Communicate to the masses Visible leadership support Prevent a practice model from being a SILO Things to consider

9. PLAN FOR THE UPS & DOWNS OF THE CHANGE PROCESS

10. Process of Change Create Urgency Form a Powerful Coalition Create a Vision for Change

11. Process of Change Communicate the Vision Anticipate & Normalize Resistance Find & Celebrate Early Adopters

12. Process of Change Remove Obstacles & Celebrate Create Short Term Wins & Tell Everyone Plan for Change in Leadership, Funding, etc.

13. Process of Change Anchor Changes in Organizational Structure & Tell Others Evaluate Wins & Losses & Tell Others Identify Next Change Needed & How to Create Urgency

14. Questions, thoughts, comments

15. Simon Pipkin Tel: 360.448.9821 E-mail: PIKS300@dshs.wa.gov Scott Steuby Tel: 206-406-7910 E-mail: STUJ300@dshs.wa.gov Contact Information