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Oracle Enterprise Applications Practice
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Oracle Enterprise Applications Practice Aligning to Oracle Strategy
Horizontal Apps Oracle EBS PeopleSoft Siebel JD Edwards Industry Applications Utilities Life Sciences Retail Financial Services Specialty Products Demantra OTM Agile RMB OPA Primavera EPM/BI Hyperion OBIE/OBIA Technology SOA & BPM Portal and Content Mgmt. IDM Database 3000+ Consultants
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Oracle Fusion Practice
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Oracle Fusion Practice Capability Overview
250+ consultants in Oracle Fusion Middleware Stack across SOA, Web 2.0 Portal, Identity Management and Content Management Oracle Advance Specialization SOA Dedicated Fusion Center of Excellence Global SI for Fusion Application Implementation (Select few) SOA SOA Strategy SOA Governance Application Integration Web 2. Portals Webcenter Oracle Portal Weblogic Portals Content Management Documentation mgmt Web content mgmt Digital asset mgmt Image process Management Identity Management Access Management Enterprise SSO Provisioning Directory Servers
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WebCenter Capabilities
Technologies: Oracle WebCenter Suite Implementation - Content Rich Web Sites / Portal services Maintenance & Support – Portal Management Services Release Upgrades – Portal Management Services Consulting Services – Portal Management Services 50+ consultants WebCenter specialization for Diamond partnership Expertise in Portal migrations and version upgrades Cross Skill Program for JIT resources 5+ In-house Solutions Portal for Largest Bank provider in Asia Insurance Portal for Largest Insurance provider in Asia Our Services Capabilities Key Customers Dedicated COE to build fast track solutions and competency 70-80% Off shoring
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Oracle WebCenter 11g Components & Offerings
Oracle WebCenter Portal Framework Portlet Creation Wizards JSR 168 & 286 Portlets along with WSRP 1.0 & 2.0 Oracle WebCenter REST services and Java APIs Content Presenter & Data Presenter Oracle WebCenter Pagelet Producer (formerly Oracle Ensemble) Oracle WebCenter WSRP Producer (formerly Application Accelerator for .NET) WebCenter Propagation tools Oracle WebCenter Personalization Server Oracle WebCenter Portal Oracle WebCenter Spaces :Multi-Sites & Dynamic Communities Pre-Built Templates Blogger Site template Discussion Site template Document Exchange template Portal Site template Project Site template Team Site template Oracle Composer with Oracle’s Business Dictionary Oracle WebCenter Social Computing Services Announcements service Discussions service Blog (Web log) service Instant Messaging and Presence service Wiki service Document Library service Events service Comments & Like service Links service Lists service Polls service Tags service Activity Stream & Sharing service Activity Graphs & Recommendation service People Connections service Mail service Worklist service RSS (Really Simple Syndication) service Notifications service Search service
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Technologies: Oracle WebCenter Content, Capture, Imaging
ECM Capabilities Technologies: Oracle WebCenter Content, Capture, Imaging Implementation services Maintenance & Support Services Release Upgrades Services Consulting Services Services 20+ consultants 50% Certified Professionals Cross Skill Program for JIT resources Portal and Content Management solution for Largest Bank provider in Asia Insurance Portal and Content Management solution for Largest Insurance provider in Asia Our Services Capabilities Key Customers Dedicated COE to build fast track solutions and competency 70-80% Off shoring
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ECM Capability Spectrum
Web Content Management Document Management Records Management & Information Rights Management Knowledge Mgt Digital Asset Management Collaboration Workflows 8
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ECM Solution Offerings
Manage & deliver unstructured content like Web content, documents, digital assets, images, records, graphics,videos, , mainframe reports and forms. Content Migration strategy Designing and develop taxonomy and classification model Development of Security model Workflow Management Integration with existing applications / existing enterprise infrastructure Deployment topology considerations Infrastructure services like SAN, OS installations, data center services and web hosting Dynamic Conversions Web Content Management and Portals Scanning Solution covering ICR, OCR, OMR, Barcode, Image Key entry Backlog Scanning and Digitization services Markup and Annotations Desktop Integration using WebDAV Digitized Workspaces, Virtual Folders Disposition and Retention policies archiving
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ECM Vertical Wise Solution Offerings
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Oracle SOA Capabilities
Business Integration Expertise 5+ successful SOA implementations Experience in working as Extended Offshore Engineering Arm for SOA Partnership Platinum Partner for Oracle across the globe Oracle Advance Specialization in SOA Dedicated Oracle Alliance across the globe – Joint Field engagements Member of Product Development and Product Strategy forums Beta testing partner for BI, PeopleSoft and Fusion Apps SOA expertise A pool of 250+ Oracle Fusion middleware Consultants 60+ SOA Certified resources 10+ Architects Dedicated Centre of Excellence for SOA Training and Capability E-Learning courses to fasten the learning process and onboard time Reduced training time on Oracle SOA Products Access to OPN Training and Library Product Expertise Service Oriented Architecture ESB Complex Event Processing Business Process Management Application Integration B2B solutions Best Practices & Frameworks Dedicated Fusion Center of Excellence for SOA SOA Competency Center Setup Methodology Automated testing framework for SOA Solutions
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HCL’s Oracle SOA Practice Service Offerings
SOA/ BPM Advisory Services Greenfield Implementations Brownfield Implementations Support & Maintenance COE Set-up Centre Of Excellence Readiness assessments Product evaluations Adoption Plan and Road Map SOA Governance Platform Implementation Process Implementation Process Modeling Process Optimization B2B Customer On boarding Platform Migrations Platform Upgrade and Decommissioning Legacy Modernization Platform Upgrades B2B Customer On boarding L2, L3 Support 24*7 Support coverage Preventive Maintenance Middleware Applications Operations Enterprise wide SOA Acceleration Change Management Processes, Reusable Frameworks and Templates Knowledge Management 12
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Problems HCL is Helping Solve Using SOA
Problem Areas HCL Market Experience HCL Services Web 2.0 Collaboration Media & Publishing APO (Application Portfolio Management) SOA Consulting Government Partner and Customer Relationship Management SOA Based Application Development Process Management Telecom SOA based BPM Process Monitoring SOA in ERP/CRM Mergers & Acquisitions Energy SOA/BPM Test Automation Security and Compliance Financial Services & Insurance SOA Competency Center Establishment Supply Chain RFID EDI Modernization Service-oriented Infrastructure (SoI) Retail and Logistics Outsourcing Pharmaceuticals & Life Sciences End to End Supply Chain Master Data Management
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Reusable Frameworks & Assets - Oracle SOA
Technical Artifacts Customize user Inbox with flex fields Customize the Task Title in BPEL inbox Coding best practices for BPEL, OSB Deployment best practices Recommendable Deployment architecture Insurance based process maps – Accelerators Enable JMS publish and subscribe in OSB Setting up of Oracle Service Registry and its best practices Enable BPEL Fault handling for both sync and Async process Reusable Scripts BPEL automatic Deployment OSB automatic deployment Automated creation of users and groups Flex field import and export User Views import and export Deleting instances using scripts
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Oracle SOA - Methodology
Define Design Develop Deploy Validate Interface Functional Specification Validate Non-Fun Requirements Technical mapping document Define System Design specification Design Deployment Plan Define Services SLA Technical Specs (Reviewed and Approved) POC’s Reports Implementation Plan Industry Standard Development Frameworks Develop code & conduct unit testing Developed Code checked in Configuration Management tool Unit test reports Individual Integration Test and Conduct SIT Integration Testing Support for UAT Test Results System Integration Test reports UAT Verification Report Review and Roll-out Monitoring and Management Post implementation support Closure report Interface Quality Document Program Management Framework - Onshore Project Management - Onsite and Offshore Onshore Onshore / Offshore Offshore Onsite / Offshore Deliverables Activities
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Oracle SOA - Migration Methodology
Assessment Plan Design Migration Rollout Dependency Analyzer Notification to stake holders System – switch off, server – switch on Decommission server after system stability Upgrade environment Configuration Deployment Unit and integration testing Validation Requirement tractability To-be architecture Workflow processes Component design Logs and transactional data backup Fallback procedures Business user training plan Plan for environment upgrade Identify integrations Identify, validate and document functionality Prepare migration plan Identify integration candidate for migration As-is architecture Impact Analysis Roadmap for Migration Risk Assessment Analyze environment readiness
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HCL - Oracle Identity Management Capabilities
Emerging Practice with 250+ consultants in Oracle Fusion Middleware covering SOA, Web 2.0 Portals, Identity Management and Content Management 10+ Oracle IDM consultants 5+ IDM Implementations and Support Engagements Dedicated COE to build fast track IDM solutions and competency Platinum Partnership with Oracle across the globe Over 50% certified consultants IDM Solutions Offerings Single Sign On Provisioning and Reconciliation Directory Integration, LDAP User Migration Virtual Directory Services Web-Access Control Policy based access management Password policy management & Lost password management Federation Enterprise Single Sign On Fraud and Theft Prevention / Risk Management Multi-Factor Authentication, Strong Authentication Auditing and Reporting Service Offerings Identity Management and Security Assessment and Consulting Services Implementation Services Release Upgrade Services Monitor, Maintain and Support Services IDM Implementations Customer: Largest Bank in Asia The IT transformation initiative for one of the largest Bank in India which includes rolling out multiple Oracle Applications (Siebel CRM, PeopleSoft HRMS, Oracle Financials), Portal, Oracle IDM, Documentum, MDM, BI and EBao (claims and policy management) Enterprise Role based Access and Automatic account provisioning/de-provisioning implemented using Oracle Identity Manager Enterprise level Single Sign On implemented using Oracle Access Manager Customer: Leading Automatic Test Equipment provider in US Implemented Oracle Portal as a Single Gateway to all the customer facing and internal applications to one of the Automatic Test Equipment provider in US Implemented unified Identity Management and Access Control across all applications and systems Customer: Largest Insurance provider in Asia Implemented Oracle Portal and Oracle IDM implementation including SOA based integration with backend systems Oracle E-Business Suite and Core Insurance System (EBao) for one of the largest Insurance provider in India Microsoft AD integration and Single Sign On using Oracle Access Manager
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Practice Enablers Dedicated Capability Leaders for Specialization Tracks Strong Oracle Connect Multiple Product and Multiple versions Benefit Led KPI Frameworks OPN Lab with 250+ Training Programs Dedicated Continuous Improvement Focus
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Oracle Relationship & Leverage
Platinum Partner for Oracle across the globe Dedicated Oracle Alliance across the globe – Joint Field engagements Member of Product Development and Product Strategy forums Beta testing partner for BI, PeopleSoft and Fusion Apps Global SI partner for Fusion apps implementations Points for Leverage Strong Oracle Leadership connect Specific alignment to address critical customer requirements & Support Issues Advanced SOA Specialized Partner Over 50% certified consultants Greater access to Oracle Support resources
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Analyst Talk HCL is best suited for: Companies looking for excellent SOA technical skills to complement in-house capability in large transformational efforts HCL Technologies is rated Positive for complex, large-scale, global projects that employs end-to-end capabilities. HCL displays excellent technical skills in SOA HCL is a leader in set up of SOA Center of Excellence (COE) with the highest rating among the participants. HCL has the capacity to accelerate SOA adoption. HCL is in joint top spot for overall SOA client work and account management and its maturity in current offering of SOA and BPM services Strong partnerships with integration vendors A scalable service line Comprehensive service suite, encompassing the SOA lifecycle and various integration requirements IP content, frameworks, and packaged software that reduces the time to value HCL’s vision is to help accelerate adoption of SOA and BPM in Global 2000 enterprises. HCL has developed a holistic and comprehensive service delivery architecture or framework, called "business aligned IT” There is also an emphasis on creating SOA and event-driven solutions for financial services
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Case Studies
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Heterogeneous Systems Integration
Case Study 1- Hi-Tech Manufacturing company, US Heterogeneous Systems Integration The objective is to extract data from different internal systems and creating HTML/PDF files. The HTML/PDF files are to be used as Knowledge base repository. Update customer information and sync between various source systems like EBS, SFDC and POS. De –duplication of Customer data to ensure the right sales reports using Address Doctor interface and Dun & Bradstreet To establish data synchronization between a HUB system and EBS Suite for enabling logistics and shipping. A dashboard is required for the management to track the flow of data across various systems. Business Need/ Challenges About the Client Is an industry leader in data center networking solutions and services that enable organizations to manage their most vital information assets. Headquartered at San Jose it has its offices all over the world (APAC and EMEA regions) System Environment Oracle 10g & 11gSOA Suite Oracle Identity and Access Management Suite Oracle 10g BAM Oracle 10g Database Oracle BPM Automated Workflows, ADS integration and Single Sign On Developed a SOA solution composed of multiple orchestrating processes, which will establish connectivity with various Databases and convert the data into HTML/PDF formats. SOA solution brought all the systems together at the real time by exposing set of vital operations as web services. The developed solution would listen for business event Source system name and batch Id. SOA then queries customer details from source and updates it to appropriate Target systems Inbound and Outbound BPEL processes were implemented at the SOA layer to initiate data transfer either from the HUB side or from the E-Business . Sensors were implemented to capture vital information and the same was displayed in the BAM dashboard. SOA 10g to 11g Migration. Solution Highlights Account Name: Arvin Meritor , highlight is the OTM upgrade project from 5.5 – 6.2 Delivered Benefits Standardization and streamlining of business processes contributing to greater efficiency. Integrated solutions among different systems (EBS. SFDC and POS) Scalable integrated Platform to implement new integrations across legacy applications
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Customer Case Study - Hitech Manufacturing company
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Automation & Optimization of Test System License Generation Process
Case Study 2- Leading Automatic Test Equipment provider in US Automation & Optimization of Test System License Generation Process Automation & Optimization of Test System License Generation Process Integrates Oracle ERP, Engineering License creation tool Applying Trade Compliance Process from Order creation till Shipment Real time validation of Denied Party, Embargo Country, License Determination for exporting items in Oracle ERP against Kewill Optimized Quote Creation Process for Sales team Employee Appraisal Finalization Process in HRMS System Business Need/ Challenges About the Client The Client: The leading supplier of Automatic Test Equipment used to test semiconductors, wireless products, data storage and complex electronic systems which serve consumer, communications, industrial and government customers. System Environment Oracle SOA OID & Oracle Identity and Access Management Suite Oracle Portal Oracle UCM Solution Highlights Retire Weblogic and Leverage Oracle Fusion Platform Retire Domino Dom-Doc and Leverage Content Management using Oracle UCM Management of all Teradyne business & operational content, Dynamic Websites eBusiness Portal Framework Single Gateway to all the customer facing and internal applications Standard JSR based Portlets, Collects data across enterprise systems SOA using FUSION middleware. Encapsulate business functionality as standard services, Matures & Real time Business Processes Applications can be modernized incrementally Unified Identity Management and Access Control across all applications and systems Delivered Benefits Reduced Lead Time from 1 to 2 months to less than 5 days Between requesting license to receiving license files by Test group virtually eliminated. Test engineers can input details and download license instantaneously. Hand-offs in the process reduced by 30% Automation of Business rules , Elimination of errors & Manual entry Real time notification
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Business Electronically
Customer Case Study - Leading Automatic Test Equipment provider in US Teradyne Internal Services MAP TAAC HRMS Finalization WIKI Technologies Oracle Fusion Platform Portal SOA , BPEL Web services IDM Oracle UCM J2EE MS Fast Search Business Services Quote Generation Order Shipment / screening (with Trade Compliance) Test Equipment License Mgmt (eLicensing FNO) Security Services Federation Access Management ID Management Integration Services CORC Integration Oracle OM-FNO Flex Locator Tool Merlin 2.0 Customer Portal . eBusiness Runs TERADYNE Business Electronically Suppliers Customers Employees Application Servers Databases Storage Teradyne.com eKnowledge Global Search Content Management iSupplier Gateway Insite Financials General Ledger Fixed Assets Cash Management Property Manager Procure To Pay Purchasing Inventory Payables . Teradyne Hire to Retire Core HR Oracle Advance Benefit Oracle Time and Labor Payroll ESS Total Compensation Quote to Cash Order Management Shipping Finance Confirmation Receivables Concept to Mfg Bill of Materials Work In Process Costing eSlot Rollforward MRP 25
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AIA Agile-E-biz: Design to Release Process Integration Pack
Case Study 3- Leading packaging products and services provided in US AIA Agile-E-biz: Design to Release Process Integration Pack Customer selected Oracle’s Agile Product Lifecycle Management (PLM) as their front-end Product management application Planned to use existing Oracle E-business Suite for back-end inventory, order and shipment processing Required extensive integration development to synchronize item data bi-directionally between the two systems HCL was contracted to analyze the integration requirements and make suggestions for best-practice approach for the customer’s integration scenario HCL advised utilizing the Oracle Agile to E-business Suite Design to Release Process Integration Pack to take advantage of out of the box integration design and development supported by Oracle, which allowed for more rapid deployment to meet timeline goals Business Need/ Challenges About the Client The Client: is a multi-billion dollar global provider of consumer packaging, industrial products, protective packaging and packaging supply chain services System Environment Oracle SOA & AIA PIP Implemented integration flows for Pre-release Item Validation, New Item, Item Update through an Engineering Change Order in E-Biz Configured PIP to allow the Engineering Change Orders to be imported in a “Released” status rather than the designed “Scheduled” status. Extended the PIP to integrate User-Defined Attributes, Item Templates and Specification data One-way from Agile PLM to Oracle E-biz Change Order Release Change Order Validation Item Synchronization New Part (Number) Request One-way from Oracle E-biz to Agile PLM (Batch mode) Change Order Update Item Attribute Update Item Balance Update Two-way from Agile PLM to Oracle Configurator Variant Management – Generate instance BOM using Option picker Solution Highlights
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Customer Case Study - Leading packaging products and services provided in US
Teradyne 27
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Initiation and management of policies and Claims
Case Study 4- Largest Bank provider in Asia Initiation and management of policies and Claims Business Need/ Challenges The IT transformation initiative included rolling out multiple Oracle Applications (WebCenter Portal, Document Mgmt (Oracle UCM) , Siebel CRM, PeopleSoft HRMS, Oracle Financials), SAS MDM and eBAO (Quote, Policy, endorsement, Renewal, Claims, Sales Channel, ARAP, Operational process) About the Client The Client: The largest Bank provider in India embarked on a large scale IT transformation initiative in terms of setting up the General Insurance portfolio division and HCL is involved setting up the entire IT landscape to enable speedy initiation and management of policies, Claims for more than 25 products System Environment Oracle WebCenter Oracle SOA Oracle UCM Oracle Identity and Access Management Suite Solution Highlights Customer, Employee and Partners Portal using WebCenter and Web Content Management and Document Management using Oracle UCM Contributor sites for Internet and Intranet has been built using Oracle UCM - Site Studio Designer Complex Business workflows has been configured in UCM for content publish OAM integration for SSO with OID as external LDAP Custom Check in profiles and custom components enabled for achieving business needs Enterprise-wide BPM implementation covering 17 key business processes covering core Insurance, HRMS, Financials, Marketing, Content Management and Master Data Management SOA based Integration for 113 touch points between various applications Account Name: Arvin Meritor , highlight is the OTM upgrade project from 5.5 – 6.2 Delivered Benefits Encapsulation of Business Processes in BPEL layer avoids customization of applications which is highly undesirable Centralized Document Management Loose coupling of applications is enabled by using Oracle SOA
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Customer Case Study - Largest Bank provider in Asia
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Claims and Policy Management
Case Study 5- Largest Insurance provider in Asia Claims and Policy Management Business Need/ Challenges User Based Privileges and control across Operating office, Regional office and Head quarters Centralized Content Repository to store all policy document Single view of customer information across millions of policies helping Insurance provider achieve better customer service. The IT transformation initiative included rolling out multiple Oracle Applications (Siebel CRM, PeopleSoft HRMS, Oracle Financials), Oracle UCM (WCM & DMS) , SAS MDM & BI and EBao (claims and policy management) About the Client The Client: The largest General Insurance provider in India embarked on a large scale IT transformation initiative to modernize and automate 5000 branches to enable speedy initiation and management of policies. System Environment Oracle Portal Oracle UCM Oracle SOA/AIA Oracle Identity Manager Solution Highlights Intranet (Employee Portal), Internet (Customer Portal) and Extranet (Partners portal) Portal by using oracle Portal and Oracle Webcenter Services. Implemented Centralized Document Management Solution using Oracle UCM Oracle UCM was integrated with Portal , Siebel CRM and Oracle E-Buisiness Suite Customized META DATA for millions of policy are created and stored in UCM. Automatic account provisioning/de-provisioning Enterprise-wide BPM implementation covering 58 processes covering core Insurance, HRMS, Financials, Marketing, Content Management and Master Data Management Delivered Benefits Automated 5000 branches and enabled speedy initiation and management of policies. All the policy documents will be stored in Centralized content repository and managed 108 integrations using Oracle SOA builds data bridge between various different technologies and enables loose coupling of applications
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Customer Case Study - Largest Insurance provider in Asia
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Claims and Policy Management
Case Study 6- Leading Projects Firm Claims and Policy Management Business Need/ Challenges Provide an architecture that support SKM 2020 Vision's growth targets Managing E-Business Suite projects without design applications like RUP, Action Management, PSR, DMCA To cross charge EBIZ projects for asset and service usage without the Debit notes About the Client SKM is a leading projects firm, with global capability in strategic consulting, engineering and project delivery. It operates across Asia Pacific, the Americas, Europe, the Middle East and Africa, deploying some 7,000 people from more than 40 offices. Formed in 1964 in Sydney as a private company, SKM has retained its independence through employee ownership, with fee income now greater than A$1 billion. System Environment JAVA, .NET Oracle SOA Oracle AIA Oracle E-BIZ Solution Highlights Integration between SKM design applications and Oracle E-Business Suite through Oracle Fusion Middleware technologies like SOA, OSB, and AIA Implementing two way communication between SKM design applications and Oracle E-Biz via Middleware using SOAP. The implementation covers 7 project design modules by using Oracle FMW technologies such as OSB, AIA and Oracle SOA. Oracle E-Business Suite will master Project data for countries that are live within EBIZ Delivered Benefits Encapsulation of Business Processes in AIA and OSB to avoid customization of applications Loose coupling of applications
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Case Study - Leading Projects Firm
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Initiation and management of policies and Claims
Case Study 7- Largest Member-owned Agricultural cooperative based Company in US Initiation and management of policies and Claims Business Need/ Challenges About the Client Land O'Lakes is a member-owned agricultural cooperative based in Arden Hills, Minnesota, focusing on the dairy industry. The co-op states that it has about 3200 producer-members, 1000 member-cooperatives, and about 9000 employees who process and distribute products for about 300,000 agricultural producers; handling 12 billion pounds of milk annually. System Environment Oracle WebCenter Oracle SOA Oracle UCM Oracle Identity and Access Management Suite The IT transformation initiative included Data transformations/Transactions between JD Edwards 9.02(Order Management, Order Transfers, Inquiry, Report Modules-- Unity), Oracle SOA (AIA 3.0) and Oracle ADF applications. An ADF application exposed on Webcenter Spaces is the Customer facing end application. Solution Highlights Customer, Employee and Partners Portal using WebCenter Spaces, ADF application using SOA as the middleware component and JD Edwards as the backend component. Contributor sites for Internet and Intranet has been built using Oracle UCM - Site Studio Designer Complex Business workflows has been configured in UCM for content publish Integration for SSO with OID as external LDAP Customer Check in profiles, Seed Ordering management, Prepaying Inquiry and Report Modules are the supported applications in the Webcenter portal Enterprise-wide implementation covering business processes of Financials, Order Management, Content Management and Master Data Management SOA based Integration for 140 touch points between various applications Account Name: Arvin Meritor , highlight is the OTM upgrade project from 5.5 – 6.2 Delivered Benefits Encapsulation of Business Processes in BPEL layer avoids customization of applications which is highly undesirable Loose coupling of applications is enabled by using Oracle SOA Best Customer end facing application
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Case Study - Largest Member-owned Agricultural cooperative based Company in US
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