1. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Chapter 3 Ethical and Legal Responsibilities

2. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics –System of principles for determining right and wrong –Guides decision making –Helps with difficult and complex problems –Varies among cultural groups –Influenced by religion, history, and collective experiences

3. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics Ethical dilemmas –Situations that have no clear answers or correct courses of action –E.g., gun control, capital punishment, freedom of speech

4. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics and Health Care Many health care issues involve ethical decisions Hippocrates was concerned with medical ethics –Hippocratic Oath

5. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics and Health Care Impact of technological advances –Definition of life –Expense of care

6. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question True or False: –A good system of ethics will provide answers to most health care decisions.

7. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer False Many health care issues have no easy answers and present serious ethical dilemmas

8. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Professional Codes of Ethics Standards of professional conduct –Ensure high quality of care Many professional organizations have codes Codes provide guidelines for handling difficult issues

9. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Personal Values Foundation for making decisions and guiding behavior Influenced by family, religion, education, and personal experience Establish priorities Values not necessarily right or wrong

10. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question Which of the following is an example of a value? A.Law that protects the welfare of patients B.Professional code for behavior C.Personal belief that education is necessary for a satisfying life

11. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer C. Personal belief that education is necessary for a satisfying life Value –Belief on which decisions are based –Tends to be personal

12. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Ethics and the Law Ethics provide general principles on which laws are based Sometimes laws conflict with individual ethics Laws can have negative, unintended consequences

13. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question True or False: –Some laws have harmful results.

14. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer True Some laws, though meant to be fair, have unintended consequences that harm rather than help

15. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Guiding Principles of Health Care Ethics 1.Preserve life 2.Do good 3.Respect autonomy 4.Uphold justice

16. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Guiding Principles of Health Care Ethics 5.Be honest 6.Be discreet 7.Keep promises 8.Do no harm

17. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 1. Preserve Life Life is precious –Take all possible means to preserve it No agreement on definition of life –Artificial means of supporting life –Euthanasia to relieve suffering Illegal in almost all states

18. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question True or False: –It is illegal in most states to withdraw artificial means of supporting life.

19. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer False Not illegal to withdraw life support under certain conditions

20. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 1. Preserve Life Dilemmas: –Organ transplants –Stem-cell research –Rationing care and resources

21. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question Research on stem cells is focused on finding ways they can be used to _____. A.Create drugs to cure cancer B.Replace damaged cells in humans C.Prevent abortion

22. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer B. Replace damaged cells in humans Stem cells hold promise to replace cells damaged by disease or injury

23. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 2. Do Good Promote welfare of others –Basic duty of health care professional Work in best interest of patients Perform one’s job without expectation of receiving anything extra

24. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 3. Respect Autonomy Self-determination –Patients have right to make own decisions May choose type of treatment May refuse treatment

25. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Consent Permission Patient must give for treatment Can be given by the following: –Mentally competent adults –Emancipated minors

26. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Consent Battery = crime –Touching or treating patients without consent Assault = crime –Threatening to touch or treat without permission False imprisonment –Holding mentally competent patients against their will

27. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Consent Informed consent –Procedure explained including possible consequences Implied consent –Indicated by patient’s actions Express consent –Given in writing

28. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question If a patient schedules a root canal and shows up at the appointed time for the procedure, this is an example of _____. A.Express consent B.Implied consent C.Informed consent

29. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer B. Implied consent Implied consent –Given by patient’s actions –In this case, patient makes and keeps appointment for procedure

30. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Advance Directives Written instructions containing patient’s desires regarding health care 1.Designation of health care surrogate Also known as health care power of attorney Gives specific people authority to make health care decisions 2.Living will Contains written instructions regarding health care

31. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Advance Directives Patient Self-Determination Act of 1991 –Health care facilities must provide adult patients with information about advance directives –Without instructions, care of incompetent patients can be difficult

32. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question True or False: –A patient admitted to a hospital is legally required to sign a living will.

33. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer False Patients not legally required to prepare advance directives –However, health care facilities must advise patients of rights to do so

34. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 4. Uphold Justice Justice refers to fairness –All patients must receive same level of care –Dilemma: Equitable distribution of health care resources Ranking and rationing of health care services

35. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Reporting Abuse Protect others from harm Laws require reporting of abuse –Federal Child Abuse Prevention and Treatment Act –States have laws and reporting systems for elder abuse

36. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Reporting Abuse Laws require reporting of abuse –Report suspected abuse to supervisor –Patient confidentiality does not apply

37. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Laws that Protect Occupational Safety and Health Act –Requires employers to be responsible for employees Controlled Substances Act –Helps prevent abuse of addictive drugs –Provides guidelines for prescribing and handling

38. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 5. Be Honest Good health care relies on honesty Patient’s trust important Dilemma: –How much to tell patients about their condition Honesty essential among coworkers and with supervisor

39. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Fraud Dishonesty involving cheating or trickery Health care examples: –Insurance claims for services not performed –Selling ineffective treatments –Claiming education or credentials one does not have

40. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 6. Be Discreet Preserve confidence and respect privacy Confidentiality –Patients’ information cannot be released without their written consent

41. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 6. Be Discreet Health Insurance Portability and Accountability Act (HIPAA) –National standards to protect patient privacy –Follow facility policies

42. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question True or False: –Individual health care facilities must develop policies for protecting patient confidentiality.

43. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer True Following federal guidelines, health care facilities must develop policies and procedures for maintaining patient confidentiality

44. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 6. Be Discreet Defamation of character –Disclosing unauthorized information that can harm reputation of another person Libel –Disclosing information in writing Slander –Disclosing information orally

45. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 6. Be Discreet Maintaining patient privacy –Close doors and curtains –Drape patients appropriately –Do not discuss patients in public areas –Discuss patients only with other authorized personnel

46. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 6. Be Discreet Dilemmas: –Public safety Patient has contagious disease –Patient desire to harm self –Genetic testing

47. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 7. Keep Promises Promises are important part of relationships with others Contracts –Formal promises enforceable by law

48. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 7. Keep Promises Contracts –Contain three components: 1.Offer 2.Acceptance 3.Consideration

49. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 7. Keep Promises Types of contracts: –Express Discussion and agreement on specific terms and conditions –Implied Actions of parties create and carry out contract

50. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 7. Keep Promises Breach of contract –One party fails to carry out part of agreement Damages –Money to compensate for injury or loss Agent –Someone who represents another person when making contract

51. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question Which of the following is an example of a breach of contract? A.A patient refuses to pay for treatment because he is not happy with the results B.A physician refuses to perform a treatment based on information from lab tests C.A physical therapist cancels future appointments because the patient will not do the prescribed exercises

52. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer A. A patient refuses to pay for treatment because he is not happy with the results Patient who refuses to pay physician for services given is not fulfilling his or her part of agreement –Results in breach of contract

53. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 7. Keep Promises Respondeat superior –Legal doctrine holding employer responsible for actions of employees

54. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 8. Do No Harm Essential responsibility of health care professionals Negligence –Failure to meet reasonable standard of care

55. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 8. Do No Harm Malpractice –Professional negligence –May result in lawsuit against health care provider and/or facility

56. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Question True or False: –Poor communication between the patient and the health care professional is a major cause of malpractice lawsuits.

57. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Answer True Major contributors to malpractice lawsuits: –Poor communication –Resulting patient anger

58. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. 8. Do No Harm Good Samaritan laws –Protect individuals who give care in emergency situations –Best to stay within scope of training

59. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Handling Ethical Dilemmas Priority: –Well-being of patient Accept responsibility for making difficult decisions –Part of health care work Report illegal behavior

60. © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part. Handling Ethical Dilemmas Resources: –American Medical Association Council on Ethical and Judicial Affairs –Ethics committees at health care facilities –Clergy and counselors –Lawyers and risk management specialists