1. Student Experience Survey (SES) 2015 Preparations Quality Indicators for Learning and Teaching

2. Just before we get started… Who am I? How questions will be handled Resources available after the webinar SES 2015 Preparations2

3. Overview 1.Overview of the Student Experience Survey 2.The role of the Social Research Centre 3.The role of Institutions 4.Reminders and prize draws 5.Student engagement including marketing materials 6.In field monitoring & targets 7.Troubleshooting SES 2015 Preparations3

4. The Student Experience Questionnaire It focuses on aspects of the higher education experience that are  measureable  linked to learning and development outcomes  amendable to institutional influence. SES 2015 Preparations4

5. The role of the Social Research Centre SES 2015 Preparations5 To manage the collection of data, which includes:  Email activity Content Opt-outs Enquiries - helpdesk and inbox Response maximisation strategy –Email invitations and reminders –Prize draws  Monitor responses at a national level with respect to institutional responses

6. SES “Landing Page” SES 2015 Preparations6

7. SES “Thank You Page” SES 2015 Preparations7

8. The role of Institutions To support response maximisation Raise awareness  Faculties and academic staff  Activity plan  Marketing activities SES 2015 Preparations8

9. Student Engagement  Institutions have been provided with an activity plan in the SES 2015: Institution Administration Supplementary Pack.  Variations to the activities outlined in the SES Engagement Activity Plan need to be agreed upon with the Social Research Centre.  Prefer the core materials are used SES 2015 Preparations9

10. Institution Activity Plan  Importance of consistency in messaging and communications  Transparency and comparability of approach  Testing centralised messaging and communications in 2015 SES 2015 Preparations10

11. Institution Activity Plan  Possible lead up activities: Introductory emails to students from institution management Introductory emails to teaching staff from institution management with slides Social media campaign launch Announcements in lectures or classes Posters (hard copy or electronic) Institution intranet or web page web-tiles  Ensure whitelisting strategies are in place SES 2015 Preparations11

12. Institution Activity Plan  Possible in-field activities: Social media posts and engagement LMS announcements and reminders Reminder emails to academic staff for lecture or class announcements and PowerPoint slides Posters (hard copy or electronic) Institution intranet or web page web-tiles  Response rate updates SES 2015 Preparations12

13. Marketing Guide and Materials  Communication Templates  Social Media Artwork  Web tiles and web display materials  PowerPoint slides  Posters SES 2015 Preparations13

14. Communication Templates  General Information  LMS Text  Staff email template  Student email template  Teaching Staff email template SES 2015 Preparations14

15. Social Media-awareness SES 2015 Preparations15

16. Social Media- in field SES 2015 Preparations16

17. Posters SES 2015 Preparations17

18. Web Display Ads Awareness SES 2015 Preparations18

19. Web Display Ads Open SES 2015 Preparations19

22. Reminders and prize draws One email invite & 7 reminders  Based on what works  Staggered sends SES 2015 Preparations22

23. Reminders and prize draws Letters will be sent between August 5 and August 8 and are expected to arrive between August 6 and August 13 depending upon address of graduates and Australia Post delivery times. Out-of-scope additional populations will only receive a hardcopy non-response letter if this was included in the quotation provided by the Social Research Centre. SES 2015 Preparations23

24. Reminders and prize draws  Each weekly prize pool will be made up of three $1,000, five $500 and ten $250 prepaid VISA gift cards. SES 2015 Preparations24 ActivityDate Prize draw period opens/Fieldwork starts3-Aug Prize draw 1 close9-Aug Prize draw conducted11-Aug Prize draw 2 close16-Aug Prize draw conducted18-Aug Prize draw 3 close23-Aug Prize draw conducted25-Aug Prize draw 4 close30-Aug Prize draw period closes/Online collection closes31 Aug Prize draw conducted1-Sep

25. In field monitoring & targets  Targets Aspirational Have been sent out last week Vary from institution to institution Based on 45 study areas Reporting on the website under 21 study areas SES 2015 Preparations25

26. In field monitoring & targets  Overview of progress by: Study area Enrolment status Gender Stage Level of study Faculty/organisational variable (if provided) SES 2015 Preparations26

27. In field monitoring & targets SES 2015 Preparations27

28. In field monitoring & targets SES 2015 Preparations28

29. In field monitoring & targets  Downloadable raw data can be used to: Create pivot tables Drill down to specific areas of interest Non-identifiable SES 2015 Preparations29

30. In field monitoring & targets SES 2015 Preparations30

31. Trouble shooting Forward to – ses@srcentre.com.auses@srcentre.com.au Student concerns Survey functionality queries SES 2015 Preparations31

32. Working with the QILT team We are always available to  answer questions (no matter how vague)  provide advice about research methodology or data collection If you have been liaising with a specific person, please contact them directly, otherwise, qilt@srcentre.com.au will always work.qilt@srcentre.com.au SES 2015 Preparations32

33. To summarise… We are available for all types of queries Institutions are well placed to engage students with the national marketing materials with consistent branding Reminders and prize draws are in good hands Institutions can monitor and disseminate internal outcomes during fieldwork using the reporting module In-field queries or concerns from students to be directed to ses@srcentre.com.au ses@srcentre.com.au Institutions to contact qilt@srcentre.com.auqilt@srcentre.com.au SES 2015 Preparations33

34. Finally… Questions? SES 2015 Preparations34