1. Eva Cendon Danube University Krems – University for Continuing Education The 3L System at DUK Quality Assurance in Lifelong Learning Dubrovnik Conference, May 25, 2007

2. Eva Cendon Danube University Krems – University for Continuing Education Demands of 3L on a University for Continuing Education  Access and Admission  Recognition of prior learning – permeability  Content  Theory and practice, interdisciplinarity and innovation  Time  Increased flexibility of learning processes  Degrees and Certificates  Pathways to professional AND academic careers

3. Eva Cendon Danube University Krems – University for Continuing Education Dimensions of Quality Assurance at the DUK  Admission of Students  Teaching staff and Academic standards  Quality development and accreditation of curricula  Student orientation and student relationship

4. Eva Cendon Danube University Krems – University for Continuing Education Admission of Students  Variety of professional and academic backgrounds of students requires  differentiated assessment and valuation of students‘ competencies  inclusion of professional qualification and previous knowledge  Admission procedure in two stages:  formal application  admission interview or assessment center

5. Eva Cendon Danube University Krems – University for Continuing Education Teaching staff and Academic standards  Quality assurance of the teaching staff includes  high level academic AND professional profiles  systematic evaluation of teaching  Quality assurance of the teaching staff is enhanced through  continuous staff development  identification of “flying faculty” with the institution  teams of academic directors for different requirements (scientific basis, professional experience, didactic know- how)

6. Eva Cendon Danube University Krems – University for Continuing Education Quality development and accreditation of curricula  Quality development  Forum for exchange on programs as internal „quality circle“, development of common standards  Thematic meetings of academic directors  Internal accreditation procedure of curricula  Standardized procedure of quality assurance, feedback and statements  Evaluation of content, form, teaching staff, didactics, market needs  External Accreditation  Individually for each course/program: (inter)national accreditations and/or of professional associations

7. Eva Cendon Danube University Krems – University for Continuing Education Student orientation and student relationship  Evaluation through the students as important tool for  assuring costumer satisfaction and maintaining a relation  continuous enhancement of the quality of courses (content and teaching)  Evaluation as tool for quality assurance through  online questionnaires for students for individual courses, modules  group discussions with academic director after each module  systematic Alumni surveys

8. Eva Cendon Danube University Krems – University for Continuing Education Challenges of 3L for the DUK  Access and Admission  standardized and individual adaptable forms of bringing to forth the competencies of prospective students  Evaluation  continuous self assessment of students concerning learning progress and development of competencies during a course/program  Output  competencies and learning outcomes at the end of a course/program – recognition in other contexts

9. Eva Cendon Danube University Krems – University for Continuing Education Contact Dr. Eva Cendon Danube University Krems Dr.-Karl-Dorrek-Straße 30 A-3500 Krems +43 (0)2732 893 2265 eva.cendon@donau-uni.ac.at Thank you for your attention !