1. May 31, 2013 SDNSEC’s ServEdLink Ann Burgess, RN, MSN Bay Area 6 th Medical Assisting Faculty Forum May 31, 2013

2. Responses to your questions….. May 31, 2013

3. How much does it cost? vAfter the implementation costs, the total annual cost to you is approximately $2400 based on $100/month for support and $100/month for server fees vYou set your own user fees to support the Admin of your local system May 31, 2013

4. Who is using it? Schools: u California College; Concorde: RT, Surg Tech u CSUSM: Communicative Services u EMSTA, Family Health Services: Phlebotomy u Grossmont College: CVT, OTA, RT u Grosssmont Health Occupations: Phlebotomy, MA, Pharm Tech u Mesa College: PTA, OTA, HIT, Phlebotomy u Mira Costa College: Scrub Tech, Central Services May 31, 2013

5. Schools, continued u Newbridge College: Lab Tech u Pima: RT, Pharm Tech, Rad Tech u San Ysidro Adult School: MA u SDSU: Dietetics, PT, Audiology, Speech Pathology u Southwestern College: Surg Tech, Central Services (SPD), Phlebotomy, MLT Lab u U of St Augustine: DPT, DOT May 31, 2013

6. Non-local schools u Chapman, Humboldt, Mt St Mary’s, UNLV, Boston U, CSU Northridge, Columbia U, Nova: PT u U of Southern CA, Western U: Physician’s Assistant u Oakwood: Dietary; Utah State: Ctr for Wt Mgmt u Samuel Merritt, San Jose State, CSUDH: OT u UCSD Extension: Exercise Science; CA Northstate, Midwestern, U of Pittsburgh, U of the Pacific, UCSD, USC, Touro: Pharmacy u EMT/Paramedics from a variety of schools May 31, 2013

7. San Diego Agencies using AH option u Sharp System: 5 hospitals and ambulatory sites u Alvarado Hospital u Kaiser System: hospital and ambulatory care sites u Scripps System: 5 hospitals and all their ambulatory care sites May 31, 2013

8. Training required to get up to speed u Separate on-site training in a computer lab for school users and for agency users. u School user training precedes the school data input period; agency training precedes the time period for agency responses. u Webinars as needed u A General Guide as well as specific guides for school and agency users are provided. u Interface is user-friendly May 31, 2013

9. ServEdLink Pros u Agency profiles for schools to access when scheduling students; Public calendars u Individualization of clinical options based on hospital’s unit names u Broad overview of clinical requests and health education activity in a geographical area u Multiple filtering opportunities and exports available to generate reports for accrediting bodies u Quick recognition of scheduling conflicts u Update history May 31, 2013

10. Pros, continued u Ability to upload attachments to individual request (e.g., course objectives) u Email alerts when changes made to a clinical request u Message Board with ability to upload attachments (Continuing education program announcements, a new hospital policy, etc.) u Ability to print calendars for courses, agency units u Local Admin and local determination of fees u Ongoing support from Admin for ServEdLink with additional customization at cost. May 31, 2013

11. Cons of not using ServEdLink vTime consuming scheduling process involving multiple telephone calls and emails vNo standardization of scheduling methods, timing of requests/responses vAgency/school need to build own reports May 31, 2013

12. Our Consortium Cycle 2013-2014 vConsortium year: Requests with start dates between 8/1 and 7/31 vJanuary: Open computer lab for schools (technical assistance) vFeb 15: Deadline for schools to enter requests vMarch 1: Conflict resolution meeting for schools vMarch 15: Release of requests to agencies for review/action vMarch 21: Consortium meeting and open computer lab for agencies vMay 17: Deadline for agency responses (to best of their ability) vOctober: Fall consortium meeting u Feedback/Evaluation; set next cycle; address other issues such as sharing how an agency handles a problem, background checks, changes in hospital/agency policies, dress code, announcements, etc.

13. May 31, 2013 Email alert notifying school of agency revision School must now accept the revision, further revise or cancel

14. May 31, 2013 Example of school revising an official approval Note that this action removes the official status since agency must review new date range

15. May 31, 2013 Calendars (hover) Calendar: “hover” option

16. May 31, 2013 Calendar : print version for T4