1. Performance networks Benchmarking group KEY PERFORMANCE INDICATORS…CATERING Cost per meal top 3 Auth : £/mealtotal mealssale pricem/huptakestaff/foodschools 7111 : £2.04 653,498£1.60 13.5754.6%0.76/0.9022 7021 : £2.141,478,564£1.7510.2655.9%1.15/0.6927 7068 : £2.264,357,962£1.207.6365.9%1.06/0.65140 Questions… Production style Menu choices Staffing terms and conditions Management structure / budget holder Spread and size of schools

2. Nutrition Nutrient standards? Nutritionist? External funding? Staff training? Breakfast / ASM? Awards? Sustainability Food sourcing? Disposables? Training? Waste policy? Energy reduction? ISO14001 Performance networks Benchmarking group QUALITY INDICATORS…CATERING Staffing Absence? Training? IIP? Job evaluation? Development plans? Quality Customer satisfaction? Consultation? Complaints?

3. Performance networks Benchmarking group KEY PERFORMANCE INDICATORS…CLEANING Cost square metre top 3 Auth : £/mm2staffratiomat/equiFTEabsm2/h (p) 5138 : £10.01274,60492%3.7%1786.241.01 5025 : £10.86562,55782%5.9%3624.030.92 5083 : £11.05590,10492%3.6%3394.570.98 Questions… Frequency of cleaning Pay rates Input or output spec / cover levels Employment terms and conditions Property types Range of services

4. Sustainability Environmental policy? Chemical use? Performance networks Benchmarking group QUALITY INDICATORS…CLEANING Staffing Absence? Turnover? Training? Quality Customer satisfaction? Consultation? Complaints?