8. 2 1 3 4 Business Value - TCO How can Microsoft help? Business IT Scenario Solution Empower with self-service: Portals (Employee self-service) Business Intelligence & search Workflow Microsoft SharePoint ® Microsoft SQL Server ® Microsoft Office Search ERP: ESS, Data cubes and reports Minimize business risks: User authentication Segregation of duties Technology controls General controls Microsoft SQL Server ® Active Directory ERP : Audit workbench, Role-based security & Policy framework Optimize deployment: Central vs. de-central On- and/or off-premises Single, two-tier, multi-tier Virtualization, data center Always on Application Platform ERP: Single comprehensive solution, MDLA Optimize application lifecycle: Implementation Usage Maintenance Upgrade Microsoft System Center ERP: Tools, SureStep, RapidStart & InformationSource Timeline

10. 2 1 3 4 Business Value - ROI How can Microsoft help? Scenario Solution Expand into new regions: Open new operation (s) Standardize processes Help meet local Legal requirements Organization model Multi-site capabilities Heterogeneous business processes Policy framework Shared master data Microsoft Dynamics ERP RapidStart Services Country-specific capabilities Scalable solution Acquire, merge (or divest): Organizational alignment Standardize processes Harmonize data Migrate systems Automate beyond company walls: Customer and vendor portal Dedicated B2B and B2C integration Value Added Networks (VAN) Microsoft SharePoint ® Application integration Sites Services Enable organic growth : Optimize and automate business processes Extend ERP Capitalize on growth through shared-services Comprehensive single solution Shared services support Timeline

11. 2 1 3 4 Business Value – Time-to-value How can Microsoft help? Scenario Solution Transform digital organization Increase $ generated by digital processes Mobility Social marketing Single comprehensive solution Heterogeneous business processes Model-driven Layered Architecture Introduction new products: Provide customer insight Support new processes Extend to new industries Improve service supporting product delivery: Strategic use of information ERP-related IT service to customers (apps) ERP services offering to customers Application integration MDLA Partner solutions Find alternative channels: Use IT for new channels Improve customer insight Social networking Customer intimacy Single comprehensive solution Retail capabilities Timeline

12. Denise Stoffel Robert Berndt MGS MFG Group Real-life scenarios – Q&A