1. Crisis & Emergency Management Program
Ty Davisson, CEM, CBCP, MEP

2. First Things First What is Emergency Management?
Umbrella Term – Captures wide range-people & organizations.
Addresses Question: What do we do about hazards and disasters that could impact our organization?
Comprehensive in its scope:
All Hazards – Natural and Human-caused
All Phases – Mitigation, Preparedness, Response, Recovery
All Actors – Employees, Suppliers, Departments, Vendors, Governmental Agencies, Private Sector, Volunteer Organizations, General Public

3. Why is Emergency Management Important?
Future prospects are sobering!
Outlook
Continued U.S. population growth
Increased urbanization and concentration in hazard-prone coastal areas
Accelerated deterioration of the urban infrastructure
Emerging but unknown new vulnerabilities posed by technological advance
Virtually a certainty that economic losses from natural hazards will continue to rise throughout the early part of this century.

4. Disasters are increasingly Common
Worldwide, a major disaster occurs almost daily.
“In the United States, a disaster has occurred, on average, every week for the past 10 years, according to the Federal Emergency Management Agency”
(PricewaterhouseCoopers, Closing the Seams, 2007, p. 6)

5. Washington University School of Medicine Emergency Management Program

6. Comprehensive Emergency Management
All “Phases”

7. Mitigation
Mitigation is the effort to reduce loss of life and property by lessening the impact of disasters. Mitigation is taking action before the next disaster to reduce human and financial consequences after (analyzing risk, reducing risk, insuring against risk).  
Examples
Storm Shelters
Sprinkler Systems
Building Codes / Standards
Insurance

8. Preparedness
Preparedness is an effort to maintain a state of disaster readiness through a continuous cycle of planning, organizing, training, educating, equipping, exercising, evaluating and taking corrective action.
Examples
Planning
Training
Exercises
Education

9. Response
Response is the aggregate of decisions made and actions taken in the immediate and short-term aftermath of a disaster or emergency event. It focuses on meeting the urgent priorities of life safety, incident stabilization, and preservations of property and the environment as a whole.
Examples
Search and Rescue
Emergency Medical
Firefighting
Perimeter Security

10. Recovery (more than just “IT/Data Recovery”
Recovery is the process of returning an organization, society, or system to a state of normality after the occurrence of a disastrous event. It involves both short and long-term objectives and focuses on the reestablishment of critical community or organizational functions.
Examples
Business Continuity
Alternate Facilities
Temporary Work Space
Insurance re-imbursement

11. WUSM Emergency Operations Plan
Preparing for a Crisis
WUSM Emergency Operations Plan

12. Purpose
“The purpose of the Emergency Operations Plan is to direct the actions of departments and agencies in the event of an emergency/disaster.”
Lays framework to save lives, minimize injuries, protect property…preserve University functions
Outlines actions for WUSM departments and agencies
Does not deal with events that occur on a daily basis and/or can be handled quickly by response personnel.

13. All Potential Players Capital Emerg. Manag. Red Cross EH&S City Fire
Res. Manag.
Emerg. Manag.
City Build.
DCM
Fac. Manag.
Custod.
Transp.
City Parks
I.T.
Pharm.
Child. Hosp.
Health Svcs.
City Streets
P.S.
City Water
FPP
TFC
BJH
Risk
Manag.
Fin.
City Health
Amat. Radio
Public Affairs
City Police

14. + Range of Potential Possibilities
Fire
Earth-quake
Tornado
Sev. T-Storm
Pan. Flu
Haz. Material
Temp. Extreme
Utility Failure
Blizzard/ Snow
Comm. Mass Cas.
Active Shooter
Build. Flood
Civil Unrest

15. = Unlimited Possible Ways to Respond
Fire
Capital
Red Cross
Emerg.
Manag.
Tornado
EH&S
Earth-quake
City Fire
Res. Manag.
Sev. T-Storm
Emerg. Manag.
City Build.
DCM
Pan. Flu
Fac. Manag.
Custod.
Haz. Material
Transp.
Temp. Extreme
City Parks
I.T.
Utility Failure
Pharm.
Child. Hosp.
Blizzard/ Snow
Health Svcs.
City Streets
P.S.
City Water
FPP
Comm. Mass Cas.
Active Shooter
TFC
BJH
Civil Unrest
Risk
Manag.
Fin.
Build. Flood
City Health
Amat. Radio
Public Affairs
City Police

16. WUSM Emergency Operations Plan
NOT Department
Based
NOT Disaster
Functional Based
Common functions seen in every disaster, regardless of what strikes or where it strikes
Emerg. Manag.
Fac. Manag.
BJH
Earth-quake
Tornado
Fire
ESF 1

17. WUSM Emergency Operations Plan
The WUSM EOP outlines the response actions to be coordinated and managed by the Emergency Operations Center (EOC).
Organizes all WUSM resources into the answers commonly needed for typical disaster problems.
ESF 1
Emergency Support Function

18. Emergency Support Functions
ESF 1
ESF 8
Health & Medical
ESF 15
Transportation
Public Affairs
ESF 2
Search & Rescue
ESF 16
Communications
ESF 9
Vol. & Don. Management
ESF 3
Facilities/ Infrastructure
ESF 10
Hazardous Materials
ESF 17
Shelter In-Place & Evac.
ESF 4
ESF 11
ESF 18
Fire
Animal Care
I.T. Services
ESF 5
Emergency Management
ESF 12
Energy & Utility Svcs.
ESF 19
Student Svcs Management
ESF 6
Emerg. Assist. & Human Svcs.
ESF 13
Law Enforcement
ESF 20
Debris Management
ESF 7
Resource Management
ESF 14
Damage Assessment

19. Emergency Operations Center
Fire
Capital
Red Cross
Emerg.
Manag.
Tornado
EH&S
Earth-quake
City Fire
Res. Manag.
Sev. T-Storm
Emerg. Manag.
City Build.
DCM
Fac. Manag.
Custod.
Pan. Flu
EOC
Haz. Material
Transp.
Temp. Extreme
City Parks
I.T.
Utility Failure
Pharm.
Child. Hosp.
Blizzard/ Snow
Health Svcs.
City Streets
P.S.
City Water
FPP
Comm. Mass Cas.
Purpose of the EOC.
So when disasters happen (advance)
Unplanned responses can cause significant chaos as all the diff. agencies that may have a role in various types of disasters try to organize themselves in the EOC (advance)
Active Shooter
TFC
BJH
Civil Unrest
Risk
Manag.
Fin.
Build. Flood
City Health
Amat. Radio
Public Affairs
City Police

20. WUSM EOP
EOC
ESF 1
ESF 2
ESF 3
ESF 4
ESF 5
ESF 6
ESF 7
ESF 8
ESF 9
ESF 10
ESF 11
ESF 12
ESF 13
ESF 14
ESF 15
ESF 16
ESF 17
ESF 18
ESF 19
ESF 20
EOC
The WUSM EOP organizes all agencies into an All-hazards plan that can be used for any event.

21. Primary and Support Agencies
“One or more WUSM departments will be assigned the primary responsibility for each of these functions and may also be assigned one or more support responsibilities.”
Primary
Lead agency to execute roles and responsibilities outlined
Performs function from EOC
Update function annually
Support
Provides personnel and/or resources
Supports Primary agency in EOC and field responsibilities

23. WUSM EOP Concept of Operations
The EOP outlines actions before, during, and after a disaster.
Pre-Event
What to do before
Contact lists
Drills
Mutual Aid
Notification
Actions when something may happen
Call up lists
Activation of contracts/ resources
Response
Immediate actions
EOC role
Life-safety actions
Incident stabilization
Property protection
Recovery
Connects response to long-term cleanup
Leads towards restoring to normal

26. Connecting with the Field ICP vs. EOC
“In the event that an ICP and an EOC are activated during a disaster response, seamless coordination between the two centers is vital for effective and efficient response.”
Contractor detailed summary report to be discussed more in a few slides

27. ? ?
Questions ? ?